Indecab
Umesh Suresh Sadaphal
Employee Transport,Spot Rental Operation,Billing,Finance
Sadaphal Wasti Pawan Ganpati Mandir Road Khandala, Shrirampur Ahemdnagar
Summary
Managed multiple sites for Transport and Administration function and handled Mid & large administrative teams from team size of 3 to 10 members (Transport, Travel)
Skilled in compliance audits & client specific risk & compliance audits.
Highly proficient in successfully spearheading administrative activities like transport, stationery, MIS, Invoicing, travel & ,Billing and so on
Worked & set-up Transport & Travel Team SLAs and signed off TATs with Business Teams
Knowledge of integrated PAN India Vendor System
Implemented Pan India Transport fleet management automated module and worked on various transport fleet and cost mix processes
Overview
10
10
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Operation Executive
Traveltime Car Rental Pvt Ltd
PUNE
03.2013 - 11.2014
- Oversaw and managed the day-to-day operations of a busy car rental company.
- Managed a fleet of [number] rental vehicles, ensuring proper maintenance, servicing, and optimal utilization.
- Handled customer reservations, allocated vehicles based on availability and requirements, and resolved booking issues or changes.
- Prepared and managed rental agreements and contracts, ensuring compliance with company policies and legal requirements.
- Interacted with customers, addressed inquiries, resolved complaints, and provided assistance throughout the rental process.
- Conducted regular inspections of vehicles to ensure cleanliness and maintenance standards were met.
- Managed inventory of car rental accessories and supplies, coordinating with suppliers for replenishment and ensuring proper inventory control.
- Generated operational reports, analyzed KPIs, and provided insights for data-driven decision-making.
Sr. Operation Executive
TIRUPATI GOOD SERVICE AND TRAVEL PVT LTD
PUNE
12.2014 - 01.2016
- Directed and managed the overall operations of a leading car rental company, overseeing a team of five employees.
- Developed and implemented strategies to optimize fleet management, resulting in increased vehicle utilization and reduced costs.
- Spearheaded reservation system enhancements to improve efficiency and customer satisfaction, leading to a [percentage] increase in booking accuracy.
- Streamlined rental contract administration processes, ensuring compliance with industry regulations and enhancing legal protection for the company.
- Led customer service initiatives, implementing best practices and training programs to improve service quality and resolve customer escalations effectively.
- Conducted regular audits and inspections to maintain high-quality standards for vehicle cleanliness, maintenance, and safety.
- Oversaw inventory management, negotiating favorable contracts with suppliers and implementing inventory control measures to minimize losses and improve efficiency.
- Analyzed operational data and key performance indicators to identify areas for improvement and implemented targeted strategies to drive revenue growth.
- Mentored and motivated a team of operational staff, providing guidance, training, and performance evaluations to foster a culture of excellence.
Assistant Manager
DAKSHA CARS RENTAL PVT LTD
PUNE
02.2016 - 08.2019
- Assisted in overseeing and managing the daily operations of a busy car rental company.
- Collaborated with the Operations Manager to ensure optimal fleet management, including maintenance, servicing, and availability.
- Handled customer reservations, ensuring accurate allocation of vehicles based on availability and customer requirements.
- Addressed customer inquiries, resolved complaints, and provided exceptional customer service throughout the rental process.
- Assisted in the preparation and administration of rental agreements and contracts, ensuring compliance with company policies and legal requirements.
- Conducted regular inspections of vehicles to maintain cleanliness, safety, and quality standards.
- Assisted in managing inventory of car rental accessories and supplies, coordinating with suppliers for replenishment and ensuring proper inventory control.
- Supported the Operations Manager in generating operational reports, analyzing KPIs, and providing insights for data-driven decision-making.
- Trained and supervised operational staff, ensuring adherence to company standards and fostering a positive work environment.
Operations Manager
BLUEPLANET HOSPITALITY LLP
PUNE
10.2019 - 11.2021
- Oversaw and managed all aspects of the operations of a prominent car rental company.
- Developed and implemented strategies to optimize fleet management, resulting in increased vehicle utilization and cost savings.
- Directed the reservation system to ensure efficient allocation of vehicles based on availability and customer demands.
- Led a team of customer service representatives, ensuring high-quality service delivery and resolving customer escalations effectively.
- Developed and administered rental agreements and contracts, ensuring compliance with legal and company policies.
- Implemented and maintained rigorous vehicle inspection and maintenance procedures to uphold safety and quality standards.
- Managed inventory of car rental accessories and supplies, optimizing procurement processes and minimizing losses.
- Analyzed operational data and key performance indicators to identify areas for improvement and implemented targeted strategies to drive revenue growth.
- Led cross-functional initiatives to enhance operational efficiency, streamline processes, and improve customer satisfaction.
- Mentored and trained operational staff, fostering a collaborative and performance-driven work environment.
Operations Manager
Parveen Fleets Pvt. Ltd.
PUNE
12.2021 - Current
- Managed and supervised all aspects of operations and billing for a busy car rental company.
- Oversaw daily operations, including fleet management, vehicle servicing, reservations, and customer service.
- Developed and implemented strategies to optimize fleet utilization, resulting in increased revenue and reduced costs.
- Streamlined billing processes, ensuring accurate and timely invoicing and minimizing billing discrepancies.
- Coordinated with cross-functional teams to resolve billing disputes and ensure prompt payment collection.
- Conducted regular audits of billing records and financial transactions to ensure accuracy and compliance.
- Provided training and guidance to the operations team on billing processes, policies, and customer service.
- Collaborated with the IT department to enhance billing systems and streamline data management.
- Resolved customer inquiries, complaints, and disputes related to billing and financial transactions.
- Prepared financial reports and analyzed billing data to identify trends, improve efficiency, and support decision-making.
Education
S.S.C -
New English School
Khandala 06.2006 - 03.2011
H.S.C -
Gayatri Jr.College of Science Deolali Pravara
06.2011 - 05.2012
Bachelor of Science - Completed
Pune University, R. B. Narayanrao Borawake College
2013.06 - 2021.03
Skills
Facility Management
Software
Move In Sync
Kairee
Routmatic
Microsoft Office
Additional Information
Date of Birth : 22nd Oct 1994
Father's Name : Sadaphal Suresh Bhagwat
Marital status : Unmarried
Nationality: Indian
Passport No.: V4664445
Interests
Collect New information
Learn new thing
Suffer on internet
Timeline
Operations Manager
Parveen Fleets Pvt. Ltd.
12.2021 - Current
Operations Manager
BLUEPLANET HOSPITALITY LLP
10.2019 - 11.2021
Assistant Manager
DAKSHA CARS RENTAL PVT LTD
02.2016 - 08.2019
Sr. Operation Executive
TIRUPATI GOOD SERVICE AND TRAVEL PVT LTD
12.2014 - 01.2016
Operation Executive
Traveltime Car Rental Pvt Ltd
03.2013 - 11.2014
H.S.C -
Gayatri Jr.College of Science Deolali Pravara
06.2011 - 05.2012
S.S.C -
New English School
06.2006 - 03.2011
Bachelor of Science - Completed
Pune University, R. B. Narayanrao Borawake College
2013.06 - 2021.03
Similar Profiles
Brianna ChristoffersonBrianna Christofferson
Airport Manager at Thrifty Car Rental, Budget Car RentalAirport Manager at Thrifty Car Rental, Budget Car Rental
Nathan E. WingateNathan E. Wingate
Operations Supervisor at Avis Car Rental/Bobs RentalOperations Supervisor at Avis Car Rental/Bobs Rental
Kiara "Kiki" TylerKiara "Kiki" Tyler
Car Detailer at Mister Car Wash, Privite Clients,Car Rental PlacesCar Detailer at Mister Car Wash, Privite Clients,Car Rental Places