Ummekulsum M
Bengaluru
Summary
Results -driven professional with experience in admission counselling and faculty management, specialising in event coordination, client relationship management and seamless execution of activities.
Recognised for strong communication, organizational excellence and the ability to manage priorities effectively in dynamic, fast- paced environment
Overview
3
3
years of professional experience
Work History
Admission counsellor
Aakash educational services
Bangalore
06.2025 - Current
Counselling| strong commitment & persuasion| lead generation & follow up| event planning & coordination| Team collaboration| Seminar /workshop coordination| promotional campaign execution| On ground operation support| Crowd handling| Negotiation & Closing skills
Clubhouse Manager
Sila
Bangalore
02.2025 - 06.2025
Clubhouse operations management|Event coordination|Team leadership| Guest relations| scheduling & calendar management| registration & booking management| staff supervision| conflict resolution| Multitasking| logistics co-ordination| safety & compliance management|Facility Management
Executive
Sila
Bangalore
04.2024 - 02.2025
Call handling| Record keeping| Professional etiquette| Email & administrative support| Visitor management| Guest relations| Front office operations|
Executive
Capella & Alhena client resolutions
Bangalore
12.2022 - 05.2024
Education
Bachelor of Commerce - Marketing Management And Research
Bangalore North University
Bangalore , IndiaSkills
Client relationship Management
Event planning & Execution
Time Management & Multitasking
Problem solving & Crisis Management
Attention to detail
Adaptability & flexibility
Sales, negotiation & persuasion skills
Faculty management
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Accomplishments
- Awarded for excellence in admission counselling
Recognised as Best client Relationship manager
Acknowledged for achieving high admission conversation rates
Timeline
Admission counsellor
Aakash educational services
06.2025 - Current
Clubhouse Manager
Sila
02.2025 - 06.2025
Executive
Sila
04.2024 - 02.2025
Executive
Capella & Alhena client resolutions
12.2022 - 05.2024
Bachelor of Commerce - Marketing Management And Research
Bangalore North University