Unnati Parmar
Bangalore
Summary
Seeking a challenging carrier in industry where my talent can effectively utilize and offered Opportunity for profession & growth Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Guest Relationship Manager
Happilo International pvt ltd
Bangalore
03.2021 - 02.2024
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Analyzed market trends and identified potential new customers through research activities.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
- Established strong client relationships to drive business development.
Customer Relationship Executive
US POLO
Bangalore
01.2018 - 02.2021
- Developed and implemented customer relationship management strategies to increase customer satisfaction and loyalty.
- Created and maintained customer databases, segmenting customers into different categories based on their needs.
- Conducted surveys to identify areas of improvement in customer service processes.
- Collaborated with other team members to develop solutions for difficult customer problems.
- Designed promotional campaigns to attract new customers and retain existing ones.
- Identified opportunities for up-selling or cross-selling products or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
B.COM -
VISHWAVIDYALAYA
BILASPUR01-2016
Skills
- Excellent Communication
- Relationship Building
- Solution management
- Qualifying Customers
- Account Management
- Sales Reporting
- New Business Development
Strength
Hard worker, Sincere, Co-operative in Group Work Quick Learner, Self-Disciplined
Computer Skills
Basic Computers
Qualification
B.com
Personal Information
- Father's Name: Gajendra Sing Parmar
- Date of Birth: 01/08/1993
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
Kannada, Hindi & English
Hobbies and Interests
Music & Reading
Disclaimer
I hereby declare that then information above is true to the best of my knowledge and belief.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Kannada
Beginner
A1
Timeline
Guest Relationship Manager
Happilo International pvt ltd
03.2021 - 02.2024
Customer Relationship Executive
US POLO
01.2018 - 02.2021
B.COM -
VISHWAVIDYALAYA
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