Unnati Patel

Working as an Assistant SAP BASIS Consultant

• System monitoring: Daily system health checks of ABAP, Java, and database. Monitored system resources and processes to identify potential problems or opportunities for improvement.
• Provided technical support for day-to-day operations of SAP systems.
• Transport release management via Revtrac: creating, releasing, and importing TR through Revtrac and also through STMS.
• Troubleshooting of transport-related issues.
• SAP System Upgrade - Upgraded SAP system using the SUM tool from SAP NW 7.5 SP 13 to SAP NW 7.5 SP 24.
• Component upgrade through SPAM and SAINT.
• SAP System Installation - Installed and configured SAP ABAP systems, including the database.
• Kernel Upgrade - Upgraded SAP system kernel on Windows, AIX and Linux
• SAP System Refresh - Refreshed Quality systems with production data
• SAP system maintenance activity: starting and stopping of SAP systems, including the database, in a planned outage window.
• Worked on the local, remote copy, and client export/import.
• Worked on high availability and disaster recovery-related issues.
• CPS Job Scheduling: Scheduling complex jobs and chains via Redwood CPS.
• Certificate installation and renewal: tracking and renewal of system (ABAP and Java), and third-party certificates across the entire landscape.
• Printer configuration and troubleshooting: configured Windows and Loftware printers. Also, worked on troubleshooting printer-related issues.
• Basic administration and troubleshooting for BODS and cloud connector.
• Parameter change for ABAP, Java, Oracle, and HANA Database.
• Administration of HANA and Oracle databases.
• Backup and recovery of Oracle and HANA databases.
• I worked on HANA replication issues.
• Loftware Upgrade - Upgraded Loftware Print System.
• Technical monitoring configuration: Configuring TechMon for ABAP and Java systems. Also, worked on managed system configuration
• Worked on Portal issues, SAP license renewal and installation, SAP web dispatcher and load balancing.
• Worked on system performance issues and availability, ensuring systems are available and stable for customer use.
• Worked on the Azure cloud environment.
• Handled ABAP, Oracle and HANA performance issues.
• Supported multiple major incidents. Conducted and documented root cause analysis and preventive actions of production system failures to minimize future failures and optimize operations.
• Supported the delivery of multiple planned activities within the customer-defined SLA and planned duration.
• Understanding of basic storage and network areas.
• Worked with cross-functional teams in systems integration projects.

• System monitoring: Daily system health checks and DB checks.
• Transport release management: creating, releasing, and importing TR through STMS.
• User management and security: creating users, roles, assigning missing authorization, and mass user management.
• Locking and unlocking users for planned activities.
• Update of security roles as per requirements.
• Troubleshooting SAP email-related issues.
• Worked on the SAP Router: stop, start, and update the router file.
• Background job creation and update.
• RFC creation and update
• Client administration - local, remote client copy, and client export/import.
• SAP system maintenance activity: starting and stopping of SAP systems, including the database, in a planned outage window.

• System monitoring - Daily System health checks and DB checks
• Provided technical support for day-to-day operations of SAP systems.
• User management and security - Creating users, roles, assigning missing authorization and mass user management
• ST-PI and ST-A/PI upgrade