Unnikannan Ramachandran Pillai
Solution Architect
Chennai,Tamil Nadu
Summary
Dynamic Sr. Presales Consultant with a proven track record at Orange Business Services, excelling in network architecture and client engagement. Recognized as "Presales of the Year 2019," I drive sales strategy and deliver tailored solutions, enhancing enterprise infrastructure and exceeding targets through effective project management and technical communication.
Overview
7
7
Certification
24
24
years of professional experience
Work History
Sr. Presales Consultant
Orange Business Services India Technology Pvt Ltd
12.2011 - Current
- Assessed customer needs and prepared tailored pre-sales proposals for enterprise and government/PSU accounts.
- Supported pre-sales requests and developed network infrastructure project designs.
- Executed POCs for SD-LAN, SD-WAN, SDN-DC, and SASE solutions to show product capabilities.
- Prepared technical proposals and supported upsell efforts for managed services.
- Received "Presales of Year 2019" recognition for managing complex projects and helping sales teams exceed targets.
- Supported LAN, WAN, wireless, and security network solutions across Cisco, Juniper, Avaya, HPE, Ruckus, Palo Alto, and other OEM platforms.
Sr. Solutions Consultant
Wipro Infotech
04.2006 - 12.2011
- Led national presales team for non-Cisco products, driving sales support in Tamil Nadu, Kerala, and Delhi.
- Delivered data, wireless, and security network solutions using Nortel, Juniper, HP, and Alcatel products to enhance client infrastructure.
- Achievements:
- Won "Champion Presales – Data for 2011" for exceptional contributions to solution design.
Asst. Manager Customer Support
GTL Limited
11.2002 - 03.2006
- Coordinated Nortel product installations and managed voice and data integration programs to enhance the customer experience.
- Led team of Nortel engineers in maintaining and troubleshooting customer networks to ensure operational continuity.
- Facilitated daily telecom operations support requests at GTL Limited across daily service requests.
- Monitored operational workflows to support GTL Limited's service delivery standards.
- Managed vendor communication for GTL Limited network maintenance and field activities.
Education
MBA - Information Systems
Annamalai University
01-2013
BSc - Information Technology
Annamalai University
01-2011
Diploma - Electronics & Telecommunications Engineering
IETE
01-2000
Skills
- Network architecture (LAN, WAN, wireless, SDN, SD-WAN)
- Security architecture
- Architectural solutions
- RFP development
- Project management
- Vendor management
- Sales strategy
- Technical communication
- Client engagement
Certification
- PMP (Project Management Professional) Training, Avaya Collaboration Suite Training, Panduit Fiber Products Training, Cisco DC & Campus Network Portfolio (SDN, SDWAN, SASE), CCNP (Cisco Certified Network Professional), ITIL V3 Foundation Certification, Aruba ACCP Certification, IBM Cloud Certification, Microsoft Azure Foundation, Fortinet NS 1 & 2, Palo Alto, Checkpoint Harmony
Languages
English, Hindi, Malayalam, Tamil
Timeline
Sr. Presales Consultant
Orange Business Services India Technology Pvt Ltd
12.2011 - Current
Sr. Solutions Consultant
Wipro Infotech
04.2006 - 12.2011
Asst. Manager Customer Support
GTL Limited
11.2002 - 03.2006
MBA - Information Systems
Annamalai University
BSc - Information Technology
Annamalai University
Diploma - Electronics & Telecommunications Engineering
IETE