Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic
Urvashi Joshi

Urvashi Joshi

Pune

Summary

Results-driven ITAM Analyst with a proven track record at Abodes, specializing in asset management and software license optimization. Expert in data analysis and IT compliance audits, I successfully automated reporting processes, enhancing efficiency and accuracy. Strong collaborator, adept at streamlining inventory management and achieving significant cost savings through strategic vendor negotiations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

ITAM Analyst

Amdocs
Pune
11.2022 - 03.2024
  • Analyzed item data to support inventory management and decision-making processes.
  • Managed the end-to-end lifecycle of IT assets (hardware and software), ensuring accuracy, compliance, and timely updates in the CMDB.
  • Optimized software license utilization and vendor contracts, achieving cost savings, and reducing compliance risks.
  • Conducted regular audits and reconciliations of IT assets to maintain 100% compliance with internal policies and external regulations.
  • Automated asset tracking and reporting processes using ServiceNow/Excel dashboards, improving efficiency, and reducing manual errors.
  • Collaborated with procurement, finance, and IT operations teams to streamline asset onboarding, allocation, and decommissioning.

ITAM Analyst

John deer
Pune
08.2020 - 10.2021
  • Ensured accurate asset classification, tagging, and documentation to maintain data integrity across IT systems.
  • Supported internal and external IT audits by providing complete and verified asset inventory records.
  • Tracked hardware refresh cycles, and coordinated timely replacements to avoid business disruptions.
  • Assisted in budgeting and forecasting of IT assets by providing detailed utilization and depreciation reports.
  • Implemented governance policies for asset requests, approvals, and disposals in alignment with compliance standards.

Asset Coordinator

Mahindra and Mahindra
Pune
08.2018 - 07.2020
  • Coordinated asset tracking and inventory management across multiple departments.
  • Trained new staff on asset management procedures and systems for efficiency.
  • Developed and maintained asset databases using tracking software and spreadsheets.
  • Reviewed and updated asset tracking database with new acquisitions, disposals, and transfers.
  • Managed asset lifecycle processes in ServiceNow HAM Pro and SAM Pro, including procurement, allocation, and retirement of IT assets.
  • Ensured software license compliance by leveraging SAM Pro for reconciliation, usage tracking, and optimization.
  • Streamlined hardware asset tracking and audit readiness through HAM Pro, improving accuracy and reducing discrepancies.
  • Streamlined hardware asset tracking and audit readiness through HAM Pro, improving accuracy and reducing discrepancies.
  • Monitored, tracked, and optimized software license usage to ensure compliance, and reduce unnecessary costs.
  • Collaborated with vendors and internal teams during true-ups and renewals, ensuring accurate entitlements and avoiding penalties.

Trainee Engineer

Tech Mahindra
Pune
11.2017 - 02.2018
  • Assisted in maintaining the IT asset inventory by updating and validating data in CMDB and asset management tools.
  • Supported software license tracking and compliance activities under the supervision of senior analysts.
  • Helped in preparing asset reports and dashboards for audits, procurement, and management review.
  • Coordinated with IT support teams for hardware allocation, retrieval, and disposal activities.
  • Gained hands-on experience with ITAM processes, tools, and policies through shadowing and day-to-day operational tasks.

Education

BE Computer

Sari. Gulag Rao Devokar College
Jalgaon
01-2017

Skills

  • Asset management
  • Software license optimization
  • Data analysis
  • IT compliance audits
  • ServiceNow proficiency
  • Inventory management

Languages

English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Accomplishments

  • I got best employee award at mahindra and mahindra company.

Certification

  • CCNA and MCSA
  • Hardware (A+ as per CompTIA Syllabus)
  • MSCIT

Timeline

ITAM Analyst

Amdocs
11.2022 - 03.2024

ITAM Analyst

John deer
08.2020 - 10.2021

Asset Coordinator

Mahindra and Mahindra
08.2018 - 07.2020

Trainee Engineer

Tech Mahindra
11.2017 - 02.2018

BE Computer

Sari. Gulag Rao Devokar College

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Urvashi Joshi