Urvashi Khandelwal

Developed and implemented strategies for efficient claims handling

• Ensured compliance with regulations and company policies in claims processing
• Successfully optimized claims settlement Turnaround Time from 15 days to just 6 days
• Processed claims totaling approximately ~10Cr for clients including Agarwal Packers & Movers, MG Motors, and Shiprocket
• Collaborated with underwriting and sales stack-holders to optimize insurance policies
• Prepared and presented reports on claim statistics and analyzed claim trends
• Provided training and support to Claim Adjusters
• Productize claim settlement process for claims up to 1 lakh.

• Develop KPIs to identify trends, opportunities, and risks, streamline team reporting, and use A/B testing to optimize product features.
• Manage and grow publisher accounts, establish new partnerships, optimize revenue streams, and collaborate with internal teams to meet publisher needs.

• Organized and facilitated engaging quizzes and activities for over 600 students simultaneously
• Designed and developed numerous eLearning courses, videos, simulations, and online content.

• Managed service, sales, and spares teams effectively
• Implemented engaging intellectual activities to boost team interest and foster team building
• Offered spares support to fellow dealers to facilitate work and prevent machine breakdowns
• Prime customers like PNC Infra, Samriddhi Nirman Private Limited

• Proposed and contributed to implementing interface modifications for feature enhancements
• Oversaw database server management
• Conducted unit and integration testing for developed and modified interfaces.

Project: Quality Improvement of satellite Images.

Technology: Python 2.7.x, QGIS 2.8.x

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments