Anupam Das
Chief Manager – Marine Underwriting, Claims Analytics & Strategy
Summary
Senior insurance and business professional with strong international exposure and a consulting-oriented mindset, bringing deep expertise across marine underwriting, large-scale marine claims portfolio management, analytics-led strategy, business consulting, and growth-focused marketing and sales. Proven track record of leveraging advanced analytics, structured problem solving, and cross-functional leadership to improve loss ratios, optimize portfolios, drive profitability, and support global expansion initiatives. Adept at partnering with insurers, brokers, reinsurers, and multinational clients to deliver data-driven insights, scalable solutions, and measurable business impact.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Chief Manager – Marine Underwriting, Claims Analytics & Strategy
ICICI Lombard General Insurance
06.2024 - Current
- Spearhead descriptive, diagnostic, and prescriptive analytics initiatives across the marine claims portfolio linked to a ~₹750 Crore marine cargo book, enabling sharper underwriting decisions, disciplined risk selection, and sustained loss ratio control.
- Own and manage one of India’s largest marine claims portfolios, acting as a strategic partner to underwriting teams by translating claims intelligence into pricing, coverage, and risk-acceptance actions.
- Drive portfolio-level profitability improvement, contributing to a reduction in loss ratio from 110% to 106% through rigorous claims trend analysis, root-cause diagnostics, and structured underwriting feedback loops.
- Lead monthly executive-level marine claims portfolio reviews, delivering high-impact MIS, forward-looking insights, and clear recommendations to senior leadership to influence strategic and commercial decisions.
- Execute deep-dive profitability segmentation and exposure analysis across cargo types, industries, geographies, and client cohorts to identify loss drivers, structural risks, and scalable growth opportunities.
- Design and deploy client-specific loss mitigation and risk improvement frameworks for high-frequency loss accounts, reducing claims volatility while strengthening long-term, value-based client relationships.
- Partner closely with brokers, reinsurers, surveyors, and internal underwriting, claims, and operations teams to streamline claims handling, policy lifecycle workflows, and service delivery standards.
- Support the structuring and execution of compliant international insurance programs for Indian corporates operating overseas (e.g., Tata Steel Europe), ensuring alignment with IRDAI regulations and local overseas regulatory regimes.
- Enable international business expansion by supporting complex underwriting and claims structures, regulatory navigation, and solution design for multinational and Indian Interest Abroad (IIA) clients.
- Play a pivotal role in driving approximately 10% year-on-year growth (YTD November) by providing claims-led portfolio insights, complex risk solutions, and data-backed strategic inputs.
- Support reinsurance and fronting arrangements for foreign entities operating in India, coordinating capacity placement and compliance with leading global reinsurers.
- Draft, review, and negotiate complex global marine insurance programs and policy wordings in collaboration with international reinsurers, ensuring consistency, scalability, and jurisdictional compliance.
- Identify portfolio optimization levers and new growth avenues through rigorous primary and secondary market research, competitive benchmarking, and industry analysis.
- Collaborate with international partners on annual treaty negotiations and reinsurance capacity planning to strengthen risk transfer efficiency and capital optimization.
Business Development Manager
Rajeev Classes, Kolkata
03.2021 - 08.2021
- Designed and executed end-to-end customer acquisition and retention strategies, applying consultative selling and data-driven outreach to significantly improve lead-to-conversion effectiveness.
- Built and managed structured sales funnels and lead pipelines, driving disciplined follow-ups, relationship management, and enrollment growth.
- Planned and executed integrated marketing campaigns across educational institutions and digital platforms, materially improving brand visibility, recall, and customer engagement.
- Conceptualized and launched the 'Study Now, Pay Later' business model, improving affordability, accelerating enrollments, and enhancing revenue predictability.
- Tracked and analyzed academic, behavioral, and engagement metrics to evaluate program effectiveness, customer outcomes, and long-term retention.
- Forged strategic partnerships with schools and colleges, expanding institutional reach, market penetration, and community-level brand presence.
Software Engineer
Tech Mahindra, Bangalore
05.2018 - 01.2021
- Designed and delivered specification-compliant software solutions by translating business and customer requirements into optimized technical architectures, improving execution performance by 10%.
- Owned end-to-end defect lifecycle management including root cause analysis (RCA), war-room leadership, and resolution governance, achieving an average turnaround time of 1.5 hours for critical issues.
- Monitored and improved service delivery KPIs including reusability, accuracy, and operational efficiency, driving sustainable performance improvements across production environments.
- Led production support operations while maintaining robust RACI frameworks to ensure accountability, clarity of ownership, and seamless cross-team collaboration.
- Recognized with 'Pat on the Back' awards on two occasions for implementing permanent, scalable fixes to recurring system defects.
- Accelerated development-to-deployment timelines by 20% through workflow re-engineering, process simplification, and execution discipline.
Education
Master of Business Administration (MBA) - Amritsar
Indian Institute of Management (IIM)
AmritsarBachelor of Technology (B.Tech) - undefined
Maulana Abul Kalam Azad University of Technology
Class XII - undefined
St. Xavier’s School
HaldiaClass X - undefined
St. Xavier’s School
HaldiaSkills
Marine Underwriting & Risk Assessment
Marine Claims & Portfolio Analytics
Loss Ratio Optimization
Reinsurance & Fronting Structures
Advanced Microsoft Excel (Dashboards, Financial Modeling, MIS)
Microsoft PowerPoint (Executive & Board-Level Presentations)
Microsoft Word (Policy Wordings & Documentation)
SQL / PL-SQL
Power BI
Statistics
Machine Learning (Foundational)
Big Data (Hive)
Oracle Database
Cloud Computing
Marketing Analytics
Brand Management
Certification
Lean Six Sigma Green Belt (AUX Sigma) – KPMG
Accomplishments
- Achieved All India Rank 21 in ENIGMATIC, a national-level marketing case competition, demonstrating superior analytical and strategic thinking.
- Handpicked among the top 10 performers (out of 50 interns) to present business insights directly to the MD & CEO of ICICI Lombard.
- Awarded 'Star Fund Raiser' by Aashman Foundation for securing the highest donations in a nationwide philanthropic campaign.
- Led end-to-end event management for the G20 Expo representing IIM Amritsar, coordinating a high-profile international forum.
- Qualified and competed in national-level manual robotics competitions at IIT Kharagpur and IIT Guwahati, showcasing strong technical and problem-solving capabilities.
CORE COMPETENCIES
- Marine Underwriting & Risk Assessment
- Marine Claims Portfolio Management
- Loss Ratio & Profitability Optimization
- Claims, Business & Portfolio Analytics
- Strategy Formulation & Execution
- Business Consulting & Structured Problem Solving
- Market Entry & Growth Strategy
- Marketing & Sales Enablement
- Market Research & Competitive Intelligence
- Operational Excellence & Process Transformation
- Client Advisory & Stakeholder Management
- Cross-Functional & Global Team Leadership
- Go-to-Market Strategy & Performance Management
Timeline
Chief Manager – Marine Underwriting, Claims Analytics & Strategy
ICICI Lombard General Insurance
06.2024 - Current
Business Development Manager
Rajeev Classes, Kolkata
03.2021 - 08.2021
Software Engineer
Tech Mahindra, Bangalore
05.2018 - 01.2021
Master of Business Administration (MBA) - Amritsar
Indian Institute of Management (IIM)
Bachelor of Technology (B.Tech) - undefined
Maulana Abul Kalam Azad University of Technology
Class XII - undefined
St. Xavier’s School
Class X - undefined
St. Xavier’s School