Urvesh Batliwala
Testing Manager
Mumbai ,Maharashtra
Summary
Adaptable Quality Manager with a 16 year background in implementing and developing improvement processes through collaboration with cross-functional teams. Specialties include achieving set targets, generating new strategies, and maintaining accurate records. Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
4
4
Languages
Work History
QA Production Manager
Hogarth Worldwide
12.2023 - 05.2024
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges headon.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
- Estimated labor requirements to support anticipated workload.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Delivered direct feedback to senior management regarding project visibility and status.
QA Lead
VeriPark
4 2024 - 1 2024
- Standardized bug reporting methods for better communication between QA and development teams.
- Mentored junior team members, fostering growth and enhancing team performance.
- Improved customer satisfaction with thorough validation of user requirements during the testing process.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
- Streamlined QA processes for improved efficiency, reducing project completion time.
- Increased team productivity by continuously reviewing existing workflows and recommending enhancements.
- Optimized test coverage by defining clear test objectives and prioritizing scenarios based on risk assessment.
- Conducted root cause analysis on recurring defects, implementing preventative measures to reduce future occurrences.
- Enhanced software quality by developing comprehensive test strategies and plans.
- Identified critical defects through rigorous testing, resulting in a more stable product release.
- Reduced defect leakage by effectively conducting regression testing after each release cycle.
Test Associate
J P Morgan
01.2012 - 03.2021
- Collaborated with cross-functional teams to ensure seamless integration of new features and functionalities.
- Validated system performance under various conditions by conducting stress, load, and scalability testing efforts.
- Streamlined issue management workflows by configuring bug-tracking tools according to project requirements.
- Established robust communication channels with developers, fostering productive relationships that led to improved defect resolution rates.
- Championed quality assurance best practices within the organization, consistently striving for excellence in testing processes and outcomes.
- Improved test coverage by developing and executing comprehensive test plans and cases.
- Supported continuous improvement initiatives through active participation in sprint reviews and retrospectives.
- Contributed to the successful launch of products by performing regression testing prior to release milestones.
- Strengthened collaboration between QA teams by participating in interdepartmental meetings and providing status updates on ongoing projects.
- Optimized testing processes by conducting thorough root cause analysis for reported defects.
- Supported agile development practices through active involvement in daily stand-ups, backlog grooming sessions, and sprint planning meetings.
- Assisted developers in reproducing reported issues, expediting resolution times and improving overall product stability.
- Maintained accurate documentation of test results, enabling informed decision-making throughout the development lifecycle.
- Provided valuable feedback to stakeholders on system usability, documenting suggestions for future enhancements.
- Increased team efficiency by mentoring junior testers on best practices and techniques in the industry.
- Enhanced product quality by identifying, reporting, and tracking software defects during testing phases.
- Collaborated with QA team to test software quality through manual and automated testing.
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
- Teamed on planned tests and time-sensitive ad hoc requests.
- Supported test review, defect control and configuration management within delivery pipeline.
- Verified acceptance by developing and implementing automated and manual application features and regression tests.
- Collaborated with product owners to stay current on intended functionality.
- Wrote automated test suite for product and provided test coverage analysis.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Kept scripts and test cases updated with current requirements.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Software Auditor
Financial Technologies Ltd.
12.2024 - 12.2024
- Analyzed data and findings to prepare reports detailing financial information.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Software Testing Engineer
Nelito System Ltd. (Tata Group Company)
05.2024 - 11.2024
- Actively participated in agile ceremonies, including daily stand-ups and sprint retrospectives, to maintain alignment with project goals.
- Reduced defect leakage to production environment through meticulous attention to detail in test case execution.
- Participated in sprint planning meetings to provide input on test effort estimation and resource allocation for upcoming projects.
- Created test cases and test scripts to maintain cohesive team approach to product development.
Education
PG BA – CBAP (Agile Scrum/ Business Analysis) -
Simpli Learn
Certified Scrum Master CSM - undefined
Hyderabad
PGDFM-DLP in Finance - undefined
Welingkar College (Secured First Class)
Diploma in Software Testing (DST) - undefined
Seed InfoTech (Secured A+ Grade)
B.Com. - undefined
Bhavan's College (Mumbai University)
Diploma in Information Technology (DNIIT) - undefined
NIIT Institute
12th - undefined
Bhavan's College (Mumbai University)
10th - undefined
St. Francis D'Assisi High School (Mumbai Board)
Skills
Test strategy development
Mobile app testing
Test automation expertise
Test environment setup
Problem-solving abilities
Customer Satisfaction
Budget Preparation
Internal Auditing
Issue Resolution
Excellent researching skills
Team Training
Total Quality Management
Agile Best Practices
Scrum Methodology
Software Development Tools: JIRA, Confluence
Problem-solving aptitude
Excellent Communication
Web and Mobile Application QA
Automation knowledge
Active Listening
Results and Deadline-Driven
Defect monitoring
Cross-Functional Team Collaboration
Training and Onboarding
Goal Setting
Relationship Building
Production Planning
Resource Allocation
Staff Scheduling
Root Cause Analysis
Key Result Areas
Project Operations Working in an Agile-scrum environment. Led QA group, consisting of both Onshore and Offshore analysts tasked with all facets of quality assurance and testing including functional, performance, regression, UAT, and Automation testing, and interacted with users and developers. Direct product testing activities throughout production cycles Monitor the performance of quality control systems to ensure effectiveness and efficiency Analyze quality control test results and provide feedback and interpretation to production management Communicate quality control information to all relevant stakeholders Document testing procedures, methodologies, or criteria Identify quality problems or areas for improvement and recommend solutions Produce reports regarding daily production quality, root cause analyses, or quality trends Participated in weekly status meetings and coordinated with the Developers and Testers to resolve and close defects. Implementing project plans within deadlines; defining best practices for project support and documentation; ensuring customer satisfaction, Scheduling project for releases in coordination with project managers and clients, designing Test Strategies, developing Test Plans and approving test cases and managing Functional Testing, Regression Testing, Defect Analysis, Performance and Automation Testing. Managing the smooth implementation and testing of the application and testing software programs to compare to specifications and documentation Adding, Maintaining, and Running Automation scripts within Sprints Providing scope, resource, and time estimates for projects presented to QA for testing and analysis; presenting QA test status and progress reports as appropriate to top management Working with business analysis function to ensure QA testing requirements are appropriately identified and included in the requirement Helping PO to create and understand stories in JIRA/DevOps Working with the Software Engineering Team for handling System & Integration Testing, Functional & User Acceptance Testing Setting objectives for team as per the company processes Adding and Maintaining Automation & Performance Testing Suite and running them in each sprint., Software: Android Studio, xCode, DevOps Azure, JIRA, Eclipse, MS-Office, MS-Outlook, Dot Net RDBMS: SQL Operating System: Windows, MAC Learning Language/Tools: Angular JS, JavaScript, JMeter
Personal Information
- Date of Birth: 07/07/83
- Marital Status: Married
Extracurricular Activities
Won J P Morgan UPL Cricket League Actively participated in: J P Morgan Ring Football competition Blood donation drive in J P Morgan Inter College Cricket & Football
Accomplishments
● Appreciated for Streamlining Mobile Application Team (Demo/Product)
● Setup application for Team - Android Studio for Android and Xcode for IOS for testing
● Best team award in 2018
● Received Best Team Leader Award in 2013
● Achieved 3 Zing Award for an outstanding performance
● Awarded best QA Team for 2016
● Trained and supervised 16 production staff over 6 months time period.
● Removed 2 team member out of PIP.
● Giving demo to CEO and stakeholders
Timeline
Software Auditor
Financial Technologies Ltd.
12.2024 - 12.2024
Software Testing Engineer
Nelito System Ltd. (Tata Group Company)
05.2024 - 11.2024
QA Production Manager
Hogarth Worldwide
12.2023 - 05.2024
Test Associate
J P Morgan
01.2012 - 03.2021
QA Lead
VeriPark
4 2024 - 1 2024
PG BA – CBAP (Agile Scrum/ Business Analysis) -
Simpli Learn
Certified Scrum Master CSM - undefined
Hyderabad
PGDFM-DLP in Finance - undefined
Welingkar College (Secured First Class)
Diploma in Software Testing (DST) - undefined
Seed InfoTech (Secured A+ Grade)
B.Com. - undefined
Bhavan's College (Mumbai University)
Diploma in Information Technology (DNIIT) - undefined
NIIT Institute
12th - undefined
Bhavan's College (Mumbai University)
10th - undefined
St. Francis D'Assisi High School (Mumbai Board)