Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Usha Srinivas

Bengaluru

Summary

Results-driven professional with extensive experience at Envoy Mortgage India Pvt Ltd, specializing in document evaluation and title processing. Proven ability to enhance team performance through cross-functional collaboration and meticulous attention to detail. Skilled in legal compliance and customer relationship management, consistently ensuring accurate and timely completion of complex tasks.

Overview

15
15
years of professional experience

Work History

Senior Process Associate

Envoy Mortgage India Pvt Ltd
Bengaluru
09.2016 - 08.2023
  • Title and Exception Process.
  • Evaluated documents to determine property ownership.
  • Compiled information from various sources including county offices and financial institutions to verify chain-of-title documentation.
  • Processed title documents such as deeds, mortgages, and liens in accordance with state laws.
  • Verified accuracy of legal descriptions, tax parcel numbers, and other relevant data on documents.
  • Notified supervisor of possible delays and issues.
  • Worked with cross-functional teams to achieve goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Verified all necessary forms were completed accurately according to company standards.
  • Provided support during the underwriting process by collecting additional documentation when needed.
  • Developed and maintained relationships with customers, real estate agents, and other professionals in the industry.
  • Reviewed title commitments, surveys, and other documents related to the transaction.
  • Conducted notary signings when applicable.
  • Worked with third-party vendors to address and clear loan closing requirements.
  • Worked closely with underwriters, processors, attorneys, real estate agents, buyers, sellers and lenders throughout the entire closing process.
  • Researched title issues to ensure clear title is conveyed at closing.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.

Contributed innovative ideas and solutions to enhance team performance and outcomes.

Senior Associate

AltiSource
Bengaluru
05.2015 - 08.2016

I placed calls to insurance companies or agents to obtain renewal information.

Worked on different applications and maintained quality as per client requirements.

Associate

Aditya Birla Minacs
Bengaluru
06.2011 - 02.2013

Managing the service center and helping in handling customer requests.

Provide warranty and technical support to customers for Intel desktops and processors.

Media Analyst

Manthan Software Services
Bengaluru
12.2008 - 05.2010

Media evaluation, summary writing, and feedback of the automobile company and its products.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

SJBIT
Bengaluru
09-2009

Skills

  • Document evaluation
  • Title processing
  • Legal compliance
  • Data verification
  • Cross-functional collaboration
  • Customer relationship management
  • Research skills
  • Time management

Affiliations

  • Enjoy cooking a new wide range of recipes
  • Always a dog parent
  • Love biking to new places
  • Small-time gardener

Accomplishments

  • Top performer for three consecutive months. Earned incentives and awards for exceeding targets.

Languages

Kannada
First Language
English
Advanced (C1)
C1
German
Beginner
A1

Timeline

Senior Process Associate

Envoy Mortgage India Pvt Ltd
09.2016 - 08.2023

Senior Associate

AltiSource
05.2015 - 08.2016

Associate

Aditya Birla Minacs
06.2011 - 02.2013

Media Analyst

Manthan Software Services
12.2008 - 05.2010

Bachelor of Science - Electrical, Electronics And Communications Engineering

SJBIT
Usha Srinivas