USHUS NARAYANAN
Bangalore
Summary
Results-oriented Project Manager with over 10 years of experience in Agile delivery and quality assurance. Expertise in implementing AI-supported enterprise retail solutions using Microsoft Dynamics 365, Azure DevOps, and Salesforce Sales Cloud. Certified ScrumMaster skilled in stakeholder management, business process analysis, and solution delivery, with a track record of leading cross-functional teams to achieve high-quality results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Project Manager (ERP)
Basofa Pvt Ltd
03.2025 - Current
- Led Microsoft Dynamics 365 (F&O) product implementations with AI agent, enhancing enterprise operational efficiency.
- Collaborated with stakeholders to prioritize and deliver high-value features.
- Coordinated cross-functional teams, aligning project goals and timelines to meet stakeholder expectations.
- Facilitated Agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
- Used Azure DevOps and Wiki for work tracking, sprint planning, and project documentation.
- Fostered collaboration and continuous improvement practices, driving team engagement and project success.
Project Manager
PF Digital
02.2021 - 12.2024
- Led Agile delivery and Scrum adoption across multiple software development projects, enhancing collaboration and project efficiency.
- Managed stakeholder communication, coordinated risk mitigation strategies, and streamlined project delivery timelines.
- Defined quality standards and implemented QA processes, ensuring consistent delivery of high-quality software.
- Executed Salesforce integration projects for banking, education portals, and mobile applications.
- Managed RPA implementation using Power Automate.
- Used Jira, Confluence, and Zephyr for project and test management.
QA Analyst
Arwizon
08.2020 - 09.2021
- Executed QA testing for algorithm-based trading platform and ecommerce solutions, ensuring functionality and reliability.
- Delivered projects with zero defects through thorough quality assurance processes.
- Created and evaluated testing artifacts, documenting defects in Jira to enhance product quality.
- Assisted in project management activities and Agile processes to facilitate timely project delivery.
Lecturer
Alliance Business Academy
08.2012 - 12.2012
- Lectured in Computer Science department, teaching Artificial Intelligence, Networks, and Information Systems to postgraduate (M.C.A) students, fostering critical thinking and practical application of concepts.
- Delivered engaging lectures, promoting active student participation and enhancing comprehension of complex topics.
Test Engineer
iBell Engineering Pvt Ltd
01.2011 - 07.2012
- Assisted in developing a Test Plan for a PLM application in aerospace engineering, ensuring comprehensive test coverage.
- Prepared Test Cases for System testing.
- Evaluated Test case documents for accuracy and completeness, facilitating effective system testing.
- Conducted System testing.
- Identified and reported software issues, enhancing application stability and reliability.
Developer
Pvt CustomerXps Ltd
04.2007 - 04.2008
- Developed applications using Java and XML.
- Utilized Jboss open source tools, including Jboss Portal and JBPM, for efficient application development.
- Contributed to product development of customer service application for financial organization, enhancing user support.
- Engaged in design walkthroughs and review meetings to align project objectives with stakeholder requirements.
Software Test Engineer
Slash infotech
11.2004 - 03.2007
- Developed and executed test cases to ensure software functionality, reliability and performance.
- Created and executed test cases for system testing, ensuring software meets quality standards.
- Tracked software bugs, documenting findings and resolution techniques to improve future testing processes.
- Assisted team in developing new product features.
Education
L.L.B - Law
Karnataka Law University
05.2017
Master of Computer Applications -
Bharathiar University
05.2002
Skills
- MS Dynamics 365
- Salesforce implementation
- Agile and Scrum practices
- Project oversight skills
- Business analysis
- Requirements documentation skills
- Stakeholder Management
- Azure DevOps and Jira
- DevOps and Jira
- Quality assurance techniques
- AI project tools utilization
- AI tools proficiency
Certification
- Certified ScrumMaster (CSM)
- ISTQB
Timeline
Project Manager (ERP)
Basofa Pvt Ltd
03.2025 - Current
Project Manager
PF Digital
02.2021 - 12.2024
QA Analyst
Arwizon
08.2020 - 09.2021
Lecturer
Alliance Business Academy
08.2012 - 12.2012
Test Engineer
iBell Engineering Pvt Ltd
01.2011 - 07.2012
Developer
Pvt CustomerXps Ltd
04.2007 - 04.2008
Software Test Engineer
Slash infotech
11.2004 - 03.2007
L.L.B - Law
Karnataka Law University
Master of Computer Applications -
Bharathiar University