Utkarsh
2579,Mandir Wali Gali Shadipur Gaon Patel Nagar Central Delhi 110008
Summary
Versatile professional with a proven track record in enhancing operational efficiency and customer satisfaction at Seven Star Décor
Salted in Microsoft Office and inventory management, adept at problem-solving and teamwork, significantly improving productivity.
Self-motivated outside sales professional experienced in both technical and non- technical, fast-paced environments.
Take-charge professional Sales and delivering executive support and team leadership to business operations. Dependable and detail-oriented ta manage multiple tasks and priorities. Broad experience includes office management, accounts receivable, invoicing, dispatching, database ot Khaticraft Furnishing & Decor Salutions Pvt Ltd.
Overview
3
3
years of professional experience
Work History
Sales Executive
Khaticraft Furnishing & Decor Solutions Pvt. Ltd.(Delhi)
Kirti Nagar Delhi
10.2024 - Current
- Drive sales, client handling, billing in odoo software, client issue resolution, managed warehouse operations, overseeing receiving, storage, inventory management, online order processing and shipping.
- I listened to customer needs to identify and recommend the best products and services.
- Implemented operational strategies resulting in improved productivity and efficiency.
- Coordinated daily warehouse activities, ensuring timely order fulfillment. Fulfillment and minimal stock discrepancies.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Coordinated and monitored the receipt, storage and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner. Monitored staff performance, identified areas for improvement, and provided training as needed.
- Enhanced product knowledge through continuous learning and professional development activities.
Store Manager
Seven Star Décor
Jonapur West Delhi
06.2022 - 08.2024
- Processing online orders from e-commerce websites like Amazon, Flipkart and Meesho.
- Interacting with customers by explaining the product in detail, inventory, managing the dispatch of the product through different means and performing other management duties, coordinated logistics, and scheduling for operational efficiency.
- Managed daily operations to ensure the smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain a positive relationship with the client.
Data Entry Operator
Flipkart(GS Logistics Pvt Ltd)
Yakubpur Haryana
11.2021 - 01.2022
- Completed data entry tasks with accuracy and efficiency.
- Data scanning, inbound, and outbound processing.
- Maintained quality control standards for all scanned materials.
- Performed daily maintenance checks on scanner equipment to ensure proper functioning.
Education
Bachelor of Science - Mathematics, Physics, Chemistry
Kamala Nehru Institute of Physical Social Science
Sultanpur UP06-2018
UP Board (Class XII) -
Janta Sikshan Sansthan Inter College
Jamon Amethi UP06-2015
UP Board (Class X) - Science
SDNKSSS
Amethi06-2013
Skills
- Microsoft Office
- MS Excel
- Tally
- PowerPoint
- Coral draw
- Collaboration
- Teamwork
- Problem-solving
- Billing
- Warehouse Operations
- Inventory Management
- Supply Chain Management
- Leadership
- Communication
- Process Improvement
- Safety Compliance
Hobbies and Interests
- Learner
- Watching Movies
- Travelling
- Swimming
- Eager to learn about new things
Training
- ADCA (Advanced Diploma in Computer Application), 1 Year
- CCC (Course on Computer Concepts)
Languages
- Hindi
- English
Personal Information
- Date of Birth: 02/08/98
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Sales Executive
Khaticraft Furnishing & Decor Solutions Pvt. Ltd.(Delhi)
10.2024 - Current
Store Manager
Seven Star Décor
06.2022 - 08.2024
Data Entry Operator
Flipkart(GS Logistics Pvt Ltd)
11.2021 - 01.2022
Bachelor of Science - Mathematics, Physics, Chemistry
Kamala Nehru Institute of Physical Social Science
UP Board (Class XII) -
Janta Sikshan Sansthan Inter College
UP Board (Class X) - Science
SDNKSSS
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