Summary
Work History
Education
Accomplishments
Additional Information
Skills
Timeline
ResearchAssistant
Utkarsh Gaur

Utkarsh Gaur

Delivery Manager
Jodhpur

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Service Delivery Manager

GTS Infosoft LLP
Jodhpur, RJ
06.2022 - Current
  • Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
  • Advised clients on methods, technologies, process improvements and training that would increase overall business potential.
  • Coordinated and led internal and external site team meetings.
  • Facilitated completion of deliveries and verified documentation.
  • Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
  • Applied agile project management and agile transformation techniques on multiple projects.
  • Investigated and corrected or escalated project problems.
  • Maintained project schedules by managing timelines and making proactive adjustments.

Zonal Sales Manager

VRX Global LLP
Pune , RJ
12.2021 - 06.2022
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Implemented systems and procedures to increase sales.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Reduced costs 15% through client and distributor price negotiations.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

Area Sales Manager

Navkar Automotive
09.2020 - 11.2021
  • Strategic alignment with vendor including capacity management, inventory planning, and employees management
  • Development of distributors and distribution network in entire Rajasthan
  • Managing marketing campaigns and guiding the team for promotional activities
  • Client management including development and retention.

Account Manager

Tvarita Holidays
02.2019 - 03.2020
  • Communicate with clients and respond to domestic and international travel requests
  • Maintain booking details on daily basis and report accounts receivables on weekly and monthly basis from companies
  • Promote business locally and generate sales for packages offered by

Technical Support Representative

General Automobile
07.2018 - 12.2018
  • I was overlooking sales and service of Car maintenance equipments used in automobile garages
  • Repair and maintenance of Karcher and Bosch equipments under the supervision of dealer (General Automobile), the authorized Dealer and Service Provider.

Education

Bachelor of Technology -

Jodhpur Institute of Engineering &Technology, TechnicalUniversity
08.2013 - 07.2017

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 21 staff members.
  • Hit and exceeded sales KPIs by 20%-25% every month.
  • Cold- called 20+ potential clients on a daily basis, with a closing rate of 10%-20%.
  • A proven track record of delivering projects to time, cost and quality.
  • Hands-on experience of agile project management.

Additional Information

  • Acted as coordinator in various activities at JIET College.
  • Second runner up in tug of war competition at JIET.
  • Attended "Pariwartan program" for development of skill.
  • Won second prize in district level softball competition.
  • Secured second position in inter school Street play.
  • Secured second rank in whole CSE branch at JIET College in 3 semester examination.
  • 1st runner up in working model competition at open house 2013.

Skills

Project Management

Timeline

Service Delivery Manager

GTS Infosoft LLP
06.2022 - Current

Zonal Sales Manager

VRX Global LLP
12.2021 - 06.2022

Area Sales Manager

Navkar Automotive
09.2020 - 11.2021

Account Manager

Tvarita Holidays
02.2019 - 03.2020

Technical Support Representative

General Automobile
07.2018 - 12.2018

Bachelor of Technology -

Jodhpur Institute of Engineering &Technology, TechnicalUniversity
08.2013 - 07.2017

Similar Profiles

CREATE PROFILE
Utkarsh GaurDelivery Manager