Utkarsh Jha
Hotelier
New Delhi
Summary
Sharp Assistant Restaurant Manager focused on increasing patronage and boosting revenues. Offering exemplary food safety skills and team development skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
3
3
years of professional experience
Work History
Assistant Restaurant Manager
Jamming Goat 3.0
Bengaluru
07.2024 - Current
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Identified team weak points and implemented corrective actions to resolve concerns.
Management Trainee
Jamming Goat 3.0
11.2023 - 07.2024
- Gained knowledge of company policies, protocols and processes.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Used company reports to analyze sales, gross profit and inventory activities.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Improved management skills by participating in rigorous training programs and workshops.
- Handled day-to-day customer or client questions via telephone or email.
Bartender
Roger That
04.2023 - 11.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
INDUSTRIAL TRAINEE
THE WESTIN, GURGAON
12.2021 - 04.2022
Education
INSTITUTE OF HOTEL MANAGEMENT
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PRINCE PUBLIC SCHOOL ROHINI SEC-23
New Delhi, DelhiSkills
Fluent in English and Hindi
Positive and Co-operative
Easily adaptable to surroundings
Good communication
Punctual
Team player
Staff Training and Development
Food Safety Compliance
Training and mentoring
Inventory Control
Shift Management
Staff Assessment
Personal Information
- Date of Birth: 09/23/01
- Gender: Male
Languages
Hindi
English
Timeline
Assistant Restaurant Manager
Jamming Goat 3.0
07.2024 - Current
Management Trainee
Jamming Goat 3.0
11.2023 - 07.2024
Bartender
Roger That
04.2023 - 11.2023
INDUSTRIAL TRAINEE
THE WESTIN, GURGAON
12.2021 - 04.2022
INSTITUTE OF HOTEL MANAGEMENT
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PRINCE PUBLIC SCHOOL ROHINI SEC-23
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