Summary

Overview

Work History

Education

Skills

Accomplishments

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Timeline

UTKARSH KUMAR

Delhi NCR

Summary

Responsive Human Resources Business Partner & Diversity & Inclusion Champion with well-rounded experience in all HR functional areas, including hire-to-retire, employee relations performance management & DEI initiatives & programs. Supports people and effectively balances the role of HRBP and mentor with the gatekeeper to control employer-related risks and grow. Thrives on advising leaders and managers from a people strategy standpoint & building relationship

Overview

years of professional experience

Work History

HR – Venture & Acquisition

Accenture India - GCCs

12.2023 - 06.2024

Facilitate talent review and calibration sessions with business sponsors & work streams to integrate Ventures & Acquisition track adherence with acquired leaders to harmonize the CF & business manpower
Facilitate roll out of ESAT roadmap for business and effective implementation of the plan through CIA (change impact assessment)
Implement key projects in the areas of Talent management, winning mix/ diversity, retention & attrition management
Initiate and manage HR projects and initiatives, monitor progress, and make course corrections if required
Create & review analysis on various factors like employee engagement, attrition, headcounts, etc to arrive at HR i
Partner with HR COE to drive implementation of talent management practices.

HR – Business Partner

RANDSTAD INDIA PRIVATE LIMITED – Growth Markets & EMEA

08.2021 - 08.2023

Partnering with global HRBPs and hiring managers on entire employee lifecycle processes & provide thoughtful and effective coaching on people management on organizational issues
Partner with the business across in processes like goal setting, development planning, and performance appraisal end to end & calibration & timelines
Provide leadership guidance on functional matters like compensation design application, and performance management
Monitor culture through employee discussions, exit interviews, manager feedback, employee survey results, and turnover or attrition analysis; suggest changes to improve results & skip level connects
Manage employee relations issues/investigations/guide conflict resolution and HR matters like PEP, exits etc
Liaison with COE teams for various HR support from TA , TM, and TR, identifying retention needs in Developing Appropriate Retention Strategies
Drive Manpower Planning & Budgeting efforts for own business(es) and ensure staffing is within defined budgets
Drive talent management processes at the business/ function level to ensure continuous identification and development of high-potential talent
Analyze people’s statistics using HR analytics tools and develop insights to drive the company’s talent strategies
Organize and anchor town hall meetings to communicate business updates, achievements, and challenges to employees and gather their feedback and suggestions
Manage the pillar in a culture squad to improve the organization's Great Place to Work (GPTW) scores and ranking
Develop and maintain accurate and up-to-date job descriptions for all positions in the organization
Work with business leaders and managers to ensure we are aligned with total reward guidelines
Manage rewards and recognition business/function through streamlined implementation and administration
Sensitization & awareness knowledge of local/regional laws and regulations related to DEI and equal employment opportunities to ensure the company's policies and practices are compliant
Acts as a collaborator and trusted advisor to our Employee Resource Groups, providing coaching, mentoring, and support
Driving EDI&B initiative for the organization, lead of LGBTQ community
EDI&B awareness program, calendared initiatives for the community to create inclusive workplace for marginalized groups, drive BRGs to develop a platform for the people to feel belong
Driving strategic APAC & EMEA projects like workforce agility, diversity & inclusion - Project Initiation, Planning, Execution, Monitoring & Control
Anchor and Execute Employee Engagement Agenda.

HRBP- SENIOR PARTNER

JAMNA AUTO INDUSTRIES & CRYSTAL CROP PROTECTION

05.2017 - 07.2021

Talent Acquisition & Onboarding
Achieving Recruitment targets & salary negotiations
End to End Coordination under Talent Connect (Campus hiring) GET & MT program for “NewBudGen”
Pool creation under Talent Connect as per companies “Recruitment Policy” MIS preparation for the pool created through reference, social media platform/job portals etc
Management of Fast Trackers / Top Talent by driving their development / job rotation
Handling IJP’s through cross-functional mediation
Training & Development
Create and execute learning strategies and programs
Evaluate individual and organizational development needs
Implement various learning methods companywide (e.g
Coaching, job-shadowing, online training)
Business Partnering & People Processes
Closely working with ZM’s/RM’s/SO’s to understand the core requirement of the ongoing projects
Understanding the needs of the downline through ZM/RM/SO/FOS & bringing job role clarity in the confidence of Management
Facilitate to improve People Productivity by Manpower Planning / Job Evaluation / Organization Restructuring
Employee KRA mapping & quarterly reviewing with the line managers
ERP HCM Specialist – supporting employees in their leaves, payroll & exit process
Employee Brand Management
Preparation and implementation of H.R
Policies in coordination with the corporate HR Team being compliant
Employee Repo-building mediating to resolve grievances among the employees, and employees & management
Retention Specialist through developing better understanding & bridging the gap between employee & magt
Employee Engagement & Culture Building
We are initiating Employee Engagement activities on the parameters of Great Place to Work With
Conducting and coordinating the theme for employee meet every year
Formulating Reward & Recognition criterion for sales meet with management
Planning & budgeting for the in-house celebration which is in accord to the annual budget of HR
Planning Team building sessions through cross-functional team outings
Measuring the productivity level post the activity through feedback sessions & communicating with management
HR Analytics, Labor & Statutory Compliance
Manpower budgeting on the shared criterion by corporate office annually in calendar year
Employee MIS & Cost calculation with as a hardcore data compliance
Performance Management System through “Bell Curve” on the said parameters of the management
Prepare following reports: HR Annual report, Monthly employee MIS, 240 days compliance report, Monthly cost report, Provision/Compliance reports (LTA, Leave Encashment, Gratuity, PF, ESIC).

HRBP - Associate

LOTUS BUSINESS INNOVATIONS (retail - Master Franchisee Nirula’s)

10.2015 - 05.2017

Achieving Recruitment targets
Responsible for statutory compliance employee
Responsible for background verification for new joiners before on boarding
Induction & Joining formalities
Initiating Employee Engagement activities
Exit interviews and calculation of Full and final settlement of resigned employees.

Customer Service Executive

HCL Technologies Ltd. (Noida – British Telecom Office)

11.2012 - 10.2013

Communicate with customers to ensure product understanding, answer questions, and facilitate conflict resolution
Enforced organizational policies for providing customer service and ensured the understanding of changes or modifications in procedures
Communicate with customers who have escalated issues to determine beneficial resolutions and ensure timely follow-up to verify that complaints have been addressed and satisfied
Resolved online and offline queries in co-ordination with Technical and Marketing Teams
Handled upset and escalated calls
Assist sales team with incoming requests for new services.