Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Personal Information
Disclaimer
Timeline
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Utkarsh Mishra

Utkarsh Mishra

Lucknow

Summary

Experienced Sales Person / eCommerce Consultant / Business Developer with a demonstrated history of working in the Internet industry and Logistics. Skilled in Business Planning, eCommerce, Customer Relationship Management (CRM), Sales & Marketing, Market Research and Management. Strong Sales professional with Bachelor of Technology in Computer Science and Master Of Business Administration (MBA) focused in Marketing.

Overview

9
9
years of professional experience
8
8
years of post-secondary education
2
2
Languages

Work History

Regional Channel Head

DTDC EXPRESS LIMITED
02.2021 - Current
  • Driving Channel Sales and Direct Sales with our Largest Franchisee Network model and generating the good amount of Revenue for the Organization
  • To Generate maximum Revenue for the Organization and achieve 100% targeted budget allocated through various products
  • Handling Team of more than 50 team mates and working on the enhancement of channel business
  • Channel Partner Meeting , Launch of Business Meetings Programs / Initiatives taken by the company for the benefit of channel partners and make them understand of the advantages and benefit for the same
  • New Partner Development / Pin Code Expansion is the major area of work to get the booster in business enhancement and focusing of First Mile / Last Mile operations
  • New Client Onboarding / Client Acquisition is also one the major KRA on which we have to work
  • Brand Building / Marketing Collaterals / New Initiatives and ideas to be implemented in the market for 360 degree achievements.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Gained strong leadership skills by managing projects from start to finish.

Business Development Manager

GATI KWE (Gati Kintestsu Express Pvt Ltd.)
04.2017 - 01.2021
  • Business Developer with Key responsibility of account holding
  • Job is to on-board Corporate Credit Clients accomplishing Businesses with the fulfillment of all Logistics/ Warehousing / Payments / eCommerce / SCM need
  • To Generate maximum Revenue for the company and achieve 100% targeted budget allocated through various products of my team
  • Closely follow ups for pick ups / deliveries with internal teams & solving all the escalations / complaints of customers and managing the total portfolio of customers
  • Cold Calls, Personal Visit, Meetings, Negotiations, as an Key Account Manager with maintaining the strong personal relationships ensuring the account must grow
  • To collect the payment from clients within the stipulated time frame is the one of our major Job Role with MR Generation and accounting of the invoices
  • We have to work along with Operations, Accounts team internally to help clients with their queries, problems to deal with them with the awareness of our Brand.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.

eCommerce Consultant / Business Developer

Goshopmatic.com (Shopmatic Solutions Pvt Ltd)
10.2015 - 04.2017
  • Our prime focus is to generate sales on a daily basis - depending upon the number of clients we engage and close at a regular streak
  • We help the businessmen in going online ( Website, Payment-gateway, Logistics, Application etc
  • Not only we concentrate in helping them in setting an successful online business, but we also help them in understanding the market on a real time basis for being able to remain at the top of their business
  • Adding to everything else, depending upon companies requirement, we even go on field to help the business grow in all possible directions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Aligned closely with business owners and employees to gather information and gain operational insight.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Onboarded and managed new client accounts to boost retention rates.

Associate Sales Consultant

PolicyBazaar.Com (Best Ecluster Soft Service Pvt Ltd)
08.2014 - 09.2015
  • As an Insurance adviser, i used to assist the customers - who used to visit our platform / website, and assist them how they can choose a best term insurance policy for securing the lives of their family
  • Along with that, I also used to educate them about the norms in such a way, that they themselves can pass over the same knowledge to their friends & relatives, so as to increase the awareness of insurance and our company too.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Utilized CRM software to manage customer accounts and track performance metrics.

Education

Master of Business Administration (MBA) -

Sam Higginbottom Institute Of Agriculture, Technology & Sciences
07.2012 - 06.2014

B.Tech - Computer Science And Engineering

School Of Management & Sciences, Lucknow (UPTU)
Lucknow
07.2008 - 06.2012

Intermediate -

Jwala Devi Saraswati Vidya Mandir Intermediate College (UP Board)
Allahabad
07.2006 - 06.2007

High School -

K P College (UP Board)
Pratapgarh
07.2004 - 06.2005

Skills

    Interpersonal Communication

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Accomplishments

  • On-Boarded big clients like - Amazon, Ultra-Tech Cement, HAL, Sony-India, Tokyo-Plast International, KARAM, WIPRO etc. and generated the good revenue for the company.
  • Being Awarded continuously for 6 months from Jul-19 to Dec-19 under TITAN-SCHEME Award for generating the highest sales and collections for the entire territory.
  • Promoted in a year from BD Executive to Sr. BD Executive. In April 2019 promoted as an Acting-Business Development Manager (Asst. Manager) profile and working along with the team of 4 team-mates.
  • Worked on special projects of eCommerce like - eCommerce Fulfillment Customer Dashboard Program, e-Com Engagement Clients Acquisition etc. and appraised by company.
  • Appraised for come up with a new idea that improved things.
  • Always been complimented by RPO and co-workers for good work and helping others and also contributed to good customer service.
  • I have Secured Awards, promotions and other acknowledgments of achievement in GATI.

Additional Information

Felicitated by The Uttar Pradesh LEADERSHIP AWARDS 2023 at, Taj Hotels Lucknow
Recognized as “ Leaders of Tomorrow Award ” by Hon. State Minister Shri Mayankeshwar Singh (Parliamentary Affairs, Family Welfare, Health Education, Mother and Child Welfare) along with Dr R.L Bhatia (Founder-World CSR Day, World Sustainability)

Personal Information

  • Father's Name: Mr. Pramod Kumar Mishra (Sr. Accounts Officer - Nehru Yuva Kendra, Ministry of Youth Affairs & Sports, Govt. of India)
  • Mother's Name: Mrs. Sushila Mishra (Director- NGO and House Maker)
  • Date of Birth: 10/June/91
  • Relationship Status: Married

Disclaimer

I hereby declare that all the above said information is true to the best of my knowledge and belief.


UTKARSH MISHRA

Timeline

Regional Channel Head

DTDC EXPRESS LIMITED
02.2021 - Current

Business Development Manager

GATI KWE (Gati Kintestsu Express Pvt Ltd.)
04.2017 - 01.2021

eCommerce Consultant / Business Developer

Goshopmatic.com (Shopmatic Solutions Pvt Ltd)
10.2015 - 04.2017

Associate Sales Consultant

PolicyBazaar.Com (Best Ecluster Soft Service Pvt Ltd)
08.2014 - 09.2015

Master of Business Administration (MBA) -

Sam Higginbottom Institute Of Agriculture, Technology & Sciences
07.2012 - 06.2014

B.Tech - Computer Science And Engineering

School Of Management & Sciences, Lucknow (UPTU)
07.2008 - 06.2012

Intermediate -

Jwala Devi Saraswati Vidya Mandir Intermediate College (UP Board)
07.2006 - 06.2007

High School -

K P College (UP Board)
07.2004 - 06.2005
Utkarsh Mishra