Uttam Das
Siliguri
Summary
Seasoned Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
Work History
Deputy Manager of Operations
Reliance Retail Ltd.
07.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring and training of new hires to fulfill business requirements.
- Established positive and effective communication among 3PL associates and organization leadership, reducing miscommunications and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior reporting Manager.
Asst. Factory Manager
Parle Biscuits Pvt. Ltd.
08.2012 - 07.2022
- Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
- Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
- Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
- Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
- Analyzed financial reports, assessed factory productivity and devised plans of action to build productive plant operations.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Evaluated employee performance and provided feedback and training as needed.
Administration Executive
Britannia Industries Ltd.
07.2010 - 07.2012
- Created and updated records and files to maintain document compliance.
- Reviewed information, created models and contributed to decision-making process by forecasting trends.
- Offered technical support and troubleshot issues to enhance plant productivity.
- Collected data, input records and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Maintained protocol throughout routine work days and special events.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Back Office Executive
Birbhum Asha Rural Development Society (B.A.R.D.S.)
06.2009 - 07.2010
- Received purchase orders and processed invoices for payment.
- Performed database management and analysis of business functions and processes.
- Organized office operations, leading daily activities and controlling correspondence.
- Supervised clerical staff to guide overall strategic direction.
- Ordered office supplies and maintained supplier contacts in database.
Education
MBA - Human Resources
Symbiosis Centre For Distance Learning
Pune, Maharashtra06.2020
Bachelor of Arts - Bengali Honours
Netaji Subhash Open University
Suri, West Bengal04.2016
Associate of Arts - Language Arts Education
West Bengal Council of Higher Secondary Education
Panchra, Birbhum, WB04.2009
High School Diploma -
West Bengal Board of Secondary Education
Panchra, Birbhum, WB03.2007
Skills
- Operations Improvement Strategies
- Distributions & Logistics
- Learning & Development
- Supply Chain Distribution
Languages
Bengali
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Intermediate (B1)
Timeline
Deputy Manager of Operations
Reliance Retail Ltd.
07.2022 - Current
Asst. Factory Manager
Parle Biscuits Pvt. Ltd.
08.2012 - 07.2022
Administration Executive
Britannia Industries Ltd.
07.2010 - 07.2012
Back Office Executive
Birbhum Asha Rural Development Society (B.A.R.D.S.)
06.2009 - 07.2010
MBA - Human Resources
Symbiosis Centre For Distance Learning
Bachelor of Arts - Bengali Honours
Netaji Subhash Open University
Associate of Arts - Language Arts Education
West Bengal Council of Higher Secondary Education
High School Diploma -
West Bengal Board of Secondary Education
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