V Athithya
Bengaluru
Summary
To transition into the Supply Chain Management domain, I am seeking a dynamic managerial opportunity that will leverage my strong customer service skills while offering new challenges. This role will provide an opportunity to grow and expand my expertise in the field, driving both personal and professional development.
Overview
9
9
years of professional experience
Work History
Subject Matter Expert
Cognizant Technology Solutions
12.2019 - Current
- Executed a pilot batch process for ERP items, transitioning from Many-to-One to One-to-One mapping
- Requests from Warehouse and Portfolio Managers are received from various markets via TIBCO MDM and ServiceNow
- As a Data Custodian, products are created at the corporate level using TIBCO MDM, Informatica, and AS400 tools, ensuring compliance with market-specific rules
- Handled Product Activation and deactivation in TIBCO MDM and AS400, ensuring compliance with market-specific requirements
- Processed modifications such as brand names, label names, groupings, UPCs, SCCs, and others based on tickets received through the ServiceNow tool
- Performed bulk supplier and division changes on the last day of each month and circulated the corresponding report to all Supplier and Portfolio Managers
- Managed confidential supplier projects by creating bulk products with fictitious names in place of original brand names
- Upon approval from Portfolio Managers, reverted the products to their original names
- At the end of the day, all products created across different states and tools were mapped to the requested ERPs using the RUM tool
- Conducted data quality checks for each product by performing duplicate checks and cross-verifying attributes using the Informatica tool and MicroStrategy reports
- Served as a Data Steward, verifying all attributes and making decisions to either approve or reject products based on the findings
- In the Informatica tool, set the hierarchy for each product at the Reference Product level, Container level, Label level, and Brand level
Senior Process Associate
Capgemini
09.2018 - 10.2019
- Received requests from the Purchase/Sales departments for the creation of Vendor/Customer records using T-Codes XK01 and XD01
- Created and audited vendors and customers based on business channel requests
- Extracted special reports using tables such as SE16N with T-Codes like LFA1, KNA1, KNB1, MARA, etc., in SAP S4 HANA, according to client requirements for fixed periods
- Collected, audited, and processed required documents per business needs, raised tickets in the ServiceNow tool, and completed code creation or auditing of existing codes
Process Associate
TATA Consultancy Services
11.2015 - 08.2018
- Created and approved customer records based on requests through SAP
- Modified customer data, including contact details, tax payment, billing, and shipping information
- Managed chain maintenance requests, such as linking sub-customers to their respective hierarchy levels, as per business team requirements
- Handled the end-to-end process of master file transactions
- Created new chain levels and sub-chain nodes for new customer handling and resolved routing issues related to detail swapping with SAP and master files
- Conducted daily meetings with team members to discuss issues and provide updates on the latest developments
Education
B. Com - Information Technology: Accounting & Information Technology
SJSMVCAS
Coimbatore04.2015
Skills
- Informatica
- SAP APO, BW & HANA
- TIBCO MDM
- AS400 & MicroStrategy (End User)
- Service Now
Summary
· Supervised and managed a team of 12 employees for operations in Chennai, leading the team alongside other site leads to oversee operations for customers across various states in the USA. Consistently excelled in providing thought leadership and driving operational excellence.
· Represented the Product Creation team in addressing key issues related to product setup for Portfolio Managers, Suppliers, and Warehouse personnel at client locations.
· Experience in managing Product, Customer, and Vendor Master data, while handling and interacting with various vendors and end customers to improve client On-Time Delivery (OTD).
· Maintained trackers for Attendance, Mandatory Courses, Timesheets, Trutime, DHD Survey, Errors, and Clarifications to support quarterly reviews.
· Participated in client calls on a daily, weekly, monthly, and quarterly basis for team performance reviews, addressing corrective actions for complaints, overseeing new customer account transitions, sharing process updates and best practices, conducting Quarterly Business Reviews, and preparing presentations with relevant data points.
Automation
- Developed a BOT for auto-allocation and collation of daily production data, reducing the 0.5 FTE timeline from 4 hours to 2.18 minutes.
- Executed a project using Microsoft Power Automate to enhance data accuracy and reduce time consumption.
- Implemented a BOT with Microsoft Power Automate for item creation in the TIBCO MDM tool, resulting in a 70% reduction in overall creation time and saving 4 FTEs.
Languages
- Tamil (Read & Talk)
- English (Read & Talk)
- Kannada (Talk)
Personal Information
- Father's Name: S. Varam Tharum Perumal
- Date of Birth: 05/17/95
- Gender: Male
- Marital Status: Married
Timeline
Subject Matter Expert
Cognizant Technology Solutions
12.2019 - Current
Senior Process Associate
Capgemini
09.2018 - 10.2019
Process Associate
TATA Consultancy Services
11.2015 - 08.2018
B. Com - Information Technology: Accounting & Information Technology
SJSMVCAS