V. Keerthana
Admin, Cashier And Loan Booking
Chennai
Summary
To become a challenging professional where I can put forth efforts for Organizational Efficiencies. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
9
9
years of professional experience
Work History
Incharge and Cashier
RR Mobiles
11.2022
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Cash Handling and Management
- Petty Cash Maintenance
- Freight Inward Maintenance
- POS Billing Process(SAP)
- Helping in sales Support
- Managed over 40% of Customers and increased sales by 10%
- Provided backup support for other departments when needed, showcasing versatility within the retail environment
- Handled multiple payment methods securely, minimizing discrepancies and potential losses
- Answered questions about store policies and addressed customer concerns
- Worked flexible schedule and extra shifts to meet business needs
Sales Executive
HDFC BANK
10.2020 - 09.2022
- Mentored junior sales representatives, providing ongoing coaching to improve their performance
- Lead Check and Converting the Lead to Business
- Analyzed past sales data and team performance to develop realistic sales goals
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster
Sales Officer
AXIS FINANCE LTD
02.2020 - 06.2020
- Analyzed competitors'' offerings, adjusting sales tactics to maintain a competitive edge
- Designed incentive programs for sales staff that motivated them to achieve their targets consistently
- Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments
Sales Officer
IDFC
12.2018 - 10.2019
- Organized promotional events and interacted with community to increase sales volume
- Analyzed past sales data and team performance to develop realistic sales goals
- Converting the Critical leads to Profitable Business
- Achieving Cross sell with ease
System Admin
Vinayaga Enterprises
01.2017 - 01.2018
- Data and Cash Management
- Stock Analysis
- Customer Handling and Solving the Queries
Customer care executive
Kochar Technology
10.2015 - 11.2016
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently
- Delivered personalized assistance by actively listening to customers'' concerns and adapting responses accordingly
- Maintained and managed customer files and databases
- Clearing Overlap and multiple languages calls
Pharmacy Sales staff
Mangalam Medicals
01.2014 - 01.2015
- Welcomed customers and helped determine their needs
- Managed time efficiently
Education
B.Sc - Plant Biology & Bio Technology
Justice Basher Ahmed Sayeed College for Women
HIGHER SECONDARY SCHOOL - undefined
Arignar Anna Govt Hr.Sec School
HIGH SECONDARY SCHOOL - undefined
Sarojini Varadappan Girls Hr. Sec School
Skills
Confident
Positive Attitude & enthusiastic
Hardworking
Quick Learner & Human relationship
Ms Office and Internet
OS: Windows XP, Windows 07-08-10
Basic Computer Skill
Cash Handling and Management, Petty Cash Maintenance
Providing stock reports and making availability
Product restocking
Customer Assistance
ID Verification
Payment Collection
Payment Processing
Product Recommendations
Customer Service
Returns processing
Point-of-sale system operation
Supervision and leadership
Active Listening
Personal Information
- Spouse's Name: ANISH A
- Date of Birth: 06/27/95
- Nationality: India
- Marital Status: Married
Jobs Details
- Pharmacy Sales staff, Mangalam Medicals, Chennai, 2014-01-01, 2015-12-31
- Customer care executive, Kochar Technology, Chennai, 2015-10-01, 2016-11-30
- System Admin, Vinayaga Enterprises, Chennai, 2017-01-01, 2018-12-31
- Sales Officer, IDFC, 2018-12-01, 2019-10-31
- Sales Officer, AXIS FINANCE LTD, 2020-02-01, 2020-06-30
- Sales Executive, HDFC BANK, 2020-10-01, 2022-09-30
- Incharge and Cashier, RR Mobiles, 2022-11-01 (Current)
Educational Visits
- Botanical Garden, Sims Park, Ooty
- MaduravayalGovt Garden, Chennai
Extracurricular Activities
Participated in Vegetable Carving and won 2nd prize in Micromastsuri-2013 at DDGDV College - Chennai Participated in Outreach program entitled Health and Hygiene at HNP School- Chennai
Disclaimer
I hereby declare that all the details furnished above are true to the best of my knowledge.
Timeline
Incharge and Cashier
RR Mobiles
11.2022
Sales Executive
HDFC BANK
10.2020 - 09.2022
Sales Officer
AXIS FINANCE LTD
02.2020 - 06.2020
Sales Officer
IDFC
12.2018 - 10.2019
System Admin
Vinayaga Enterprises
01.2017 - 01.2018
Customer care executive
Kochar Technology
10.2015 - 11.2016
Pharmacy Sales staff
Mangalam Medicals
01.2014 - 01.2015
B.Sc - Plant Biology & Bio Technology
Justice Basher Ahmed Sayeed College for Women
HIGHER SECONDARY SCHOOL - undefined
Arignar Anna Govt Hr.Sec School
HIGH SECONDARY SCHOOL - undefined
Sarojini Varadappan Girls Hr. Sec School