V Murali

• Based project purchases of laptops.

• Manage laptop procurement for new hire projects.

• Manage laptop procurement for Replacements Laptops

• Worked on purchase orders for label printers.

• Worked on purchase orders for Accessiors

• Create purchase requisitions (PR) for accessories based on inventory.

• Handle shipments of laptops for remote users.And Branch Users

• Manage internal transfers of assets.

• Collaborate with UPS and FedEx courier partners.

• Add assets in Service Now

• Deal with ACP and ALL Lines vendors for procurement.

• Update tickets within SLA and close them off.

• Prepare monthly reports and share them with management regarding ticket status.

• Manage APAC tickets And General Services Requests

• Worked On Closing Tickets With User Confirmation

• We are checking For the Vendors Stock Status

• We are Attend the Daily Procurement Status Call

• Update daily asset allocation on ITAM (desktop, monitor, laptop, keyboard, mouse, phone, headset etc.)

• Maintaining daily inward outward & stock register

• Managed the entire asset life cycle from procurement to disposal.

• Generated quarterly reports for equipment forecasting based on current inventory and upcoming requests.

• Tracked and managed assets returned to leasing vendors in Australia, Singapore, Japan, and India, while working with Cisco and IBM.

• Purchased various IT Operations assets quarterly, including laptops and accessories.

• Supported employees with faulty/physically damaged assets through in-warranty and out-of-warranty repair policies by both Apple and Delll teams.

· Perform daily updates on inventory for allocated assets & movement assets

· Maintaining daily inward outward & stock register
· Verify & process invoices for smooth flow of vendor payment
· Capture and update AMC/Warranty support status of all assets.
· Update daily asset allocation on ITAM (desktop, monitor, laptop, keyboard,
mouse, phone, headset etc.)
· Perform daily updates on inventory for allocated assets & movement assets

• Managed IT Hardware Warranties, repair, and redeployment to maximize the
value of it hardware

• Publish and share asset reports with IT and leadership team

Managed the shipping of IT assets between different cities.

• Assisted employees with IT-Asset Management queries within the preferred SLA.

• Created various reports on the onboarding of new employees daily and ensured New Hire onboarding email responses were within SLAs.