Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic
V Natesh

V Natesh

Trivandrum

Summary

Food planning Customer complaint handling Food sanitation management Restaurant accounting Food menu enhancement Alcoholic beverage preparation Beverage inventory management Drink menu development Workflow planning Cleaning and sanitation procedures Staff supervision Cost controls Recipes and menu planning Incentive program development Diverse beverage knowledge Portioning understanding Performance evaluations Professional Summary Hotel management professional with demonstrable work experience of working from 2004 onwards. I commit to shape my career in a prominent group. Further to develop my commitment to the industry well as my individual skill and to further progress my career and build upon my existing capabilities. Independent, ample experience in events and conferences. Proficient in overseeing serving and arranging food display. Punctual and reliable with responsibilities and tasks. Motivated, skilled at cutting costs without sacrificing quality and closely monitoring employees for top-notch service. Knowledgeable and professional with strong organizational, interpersonal and communication skills. Energetic, focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Assists staff with creating positive guest experiences as dedicated team player and mentor. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Banquet Manager

Green Cove Resorts & Spa Kovalam Trivandrum Kerala
01.2018 - 01.2022

Restaurant Manager

Vivanta by Taj Trivandrum
01.2008 - 01.2018
  • Revenue hike to our budget
  • Creating unique dining experience for guests
  • Food promotions
  • Part of Pre-opening crew for the unit and for the Chinese restaurant the China polis
  • Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives
  • Guaranteed compliance with food safety procedures and quality control guidelines
  • Designed table settings to be aesthetically pleasing and comfortable for guests, upholding restaurant's customer service standards.

Convention Supervisor, Supervisor

Accor Group of Hotels
01.2005 - 01.2008
  • I got an opportunity to be a part of pre-opening, Pre-opening crew

Steward

ITC Kakatiya Sheraton Hyderabad
01.2004 - 01.2005

Steward

GRT
01.2003 - 01.2004

Food & Beverage Manager

Kosh Soul Retreats
Bengaluru
11.2023 - Current
  • Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
  • Established relationships with local businesses or organizations in an effort to increase patronage from repeat customers.
  • Provided training on proper sanitation techniques as well as safety protocols to restaurant personnel.
  • Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
  • Drafted annual budgets which accurately reflected projected expenses for upcoming fiscal year.
  • Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
  • Managed payroll records for employees working within the food and beverage department.
  • Assisted with catering requests from external clients when necessary by coordinating menus, staffing needs, delivery schedules.
  • Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
  • Developed marketing strategies aimed at increasing business through promotions or targeted campaigns.
  • Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
  • Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.

Food and Beverage Manager

Gateway Varkala - IHCL SeleQtions
  • I came from convention background, I got ample time to spend with Banquets from pre- opening itself
  • Experienced in Mixology and second runner up in Bacardi Martini Grand Prix competition at Hyderabad in 2007
  • Planning and Execution of Guest related queries
  • Food & Beverage operation handling
  • Butler service for Dr APJ Kalam, Dr Rattan Tata for a week
  • Blessed to have a title as “Employee of the Year”
  • Guest lecturer to Tata strive which is based in Trivandrum
  • Mentor to Naipunya (welfare organization)
  • Experiencing in materializing the guest leads into business as Guest Experience Curator
  • Front office operations (Opera, pre arrival process)
  • Currently working as Food & Beverage Manager at Gateway Varkala - IHCL SeleQtions
  • Developed and delivered innovative food and beverage events to showcase venue
  • Training
  • Quality Assurance (QA)
  • Process improvement
  • Safe food handling

Operations Manager

Vedic Village
Alleppey
07.2024 - Current

Education

Diploma - management, Travel & Tourism

2003

IHMCT - Travel & Tourism

Puducherry

Skills

  • Quality Assurance
  • Sales Tracking
  • Inventory Management
  • Administrative Management
  • Revenue Generation
  • Cost Control
  • Customer Service Management
  • Business Forecasting
  • Performance Improvement
  • Customer Retention
  • Employee Development
  • Financial Oversight
  • KPI Tracking
  • Employee Motivation
  • Strategic Planning
  • P&L Management
  • Purchasing and Planning
  • Business Growth Initiatives
  • Inventory Control
  • Budget Development
  • Operations Oversight
  • Business Marketing
  • Hiring and Onboarding
  • Customer Relations
  • Effective Leader
  • Special Promotions Planning
  • Team Leadership
  • Product Development
  • Financial Planning
  • Operations Management
  • Revenue Growth

Accomplishments

Revenue hike

Lifting up the guest enhancement scores

Micro management

Certification

C1 Hindi: C1 Advanced C1 Tamil: C1 Advanced Telugu: C1 Advanced

Additional Information

Trainer for advanced HACCP

Completed Bar tending training program

Languages

English
First Language
Hindi
Advanced
C1
Tamil
Advanced
C1
Malayalam
Proficient
C2
Telugu
Advanced
C1

Timeline

Operations Manager

Vedic Village
07.2024 - Current

Food & Beverage Manager

Kosh Soul Retreats
11.2023 - Current

Banquet Manager

Green Cove Resorts & Spa Kovalam Trivandrum Kerala
01.2018 - 01.2022

Restaurant Manager

Vivanta by Taj Trivandrum
01.2008 - 01.2018

Convention Supervisor, Supervisor

Accor Group of Hotels
01.2005 - 01.2008

Steward

ITC Kakatiya Sheraton Hyderabad
01.2004 - 01.2005

Steward

GRT
01.2003 - 01.2004

Food and Beverage Manager

Gateway Varkala - IHCL SeleQtions

Diploma - management, Travel & Tourism

IHMCT - Travel & Tourism

V Natesh