Vahidullah A
Coonoor
Summary
With a proven track record at Pride Technologies Consulting, I excel in payroll processing and team leadership, showcasing expertise in ADP and Oracle PeopleSoft, alongside strong interpersonal skills. Recognized for enhancing productivity and accuracy, I have successfully implemented process improvements, securing multiple awards for exceptional performance.
Overview
10
10
years of professional experience
Work History
Process Lead - US Payroll
Pride Technologies Consulting (INDIA) Pvt. Ltd.
Chennai
03.2023 - Current
- Processing payroll for 2 entities (PHC and PGH)
- Download candidates’ timesheets daily to check the status of the timesheets and send reminder emails accordingly to the candidates and Recruiters
- Handling team members productivity report, attendance records and performance reports
- Handling emails and auditing emails
- Creating tickets based on employee queries and assigning it to the relevant team
- Handling overpayment related Queries completely
- Conducting Team Huddle on daily basis
- Reaching out to stakeholders if there are any issues in candidates’ paychecks
- Processing on-cycle, off cycle and final pay to the candidates
- Updating candidates personal and work-related details in MSD application
- Conducting team meetings and sharing feedback to colleagues every week
- Maintaining team dashboard
- Updating process related information in SharePoint
- Handling inbound and outbound calls from the employees on their queries
- Handling escalation calls and email related to employees’ payroll
- Creating Sop’s
- Auditing the weekly payroll files before the payroll is finalized
- Audit 90 days Payroll report
- Updating Payroll Records
- Confirming the raised and assigned tickets of the candidates and ensure to close the tickets within the given TAT on daily basis
- Reaching out to the candidates regarding the queries raised in tickets via email, chat and calls
- Updating and auditing the tax related documents in MSD portal received the candidates and check whether the taxes are deducted correctly
- Reaching out to the candidates to inform about the garnishment paperwork received from the agencies
Subject Matter Expert (SME)
Sears IT & Management Services India Pvt Ltd.
Hyderabad
06.2017 - 03.2023
- Hiring to Retirement Process (End to end Payroll Activities & Financial Activities)
- Team Handling
- Performing calculations in payroll categories such as overtime, vacation, Personal & sick hours
- Handling off-cycle requests using different Earnings Code
- Posting On-cycle Entries in Oracle PeopleSoft
- Creating Manual and Express check Requests
- Using FileZilla and Access database for loading bulk off-cycle request and on-cycle requests (File Loads)
- Helping the team in auditing the activities
- Initiating and Processing Final pay checks and Final Paycheck returns
- Processing replacement checks using CHKBK1, CHKWEL and many other deduction codes
- Processing CIGNA requests using the associate’s SSN numbers
- Doing off-cycle & final pay confirmations at the end of the day
- Responsible for Payroll commitment for Weekly, Bi – Weekly & Semi-Monthly Employees
- Working on Online stop payment & Stop payment on paper checks
- Reissuing stop payment checks
- Assigning Final pays and Salary Query Files to the team daily
- Sending recall and reversal files to bank
- Initiating recalls and reversing paychecks
- Handling Disability related payroll issues
- Responsible for Payroll commitment for Weekly, Bi – Weekly & Semi-Monthly Employees
- Working on On-cycle and On-off cycle payment every Monday and Semi-Monthly twice a week
- Initiating Finding on Daily Basis (Payroll, Tax, HAS, YSA, Benefits, 401k)
- Working on Returned checks from bank
- Working on GL Balancing every week (Last week’s Balance sheet)
- Process Improvements Implemented (Sears):
- AIM 1 – To design a query and identify whether all the semi-monthly or monthly associates have been paid correctly according to the pay rate updated in the Job data
- This will help us to know the fall outs which are missed to process (including underpayment or overpayment) so that we won’t get off cycle request from other teams and end up doing double work
- AIM 2 – To design a query for loading the check reversal file in PeopleSoft
- Per month we receive almost 200 to 300 Check Reversals and the data from the finance team is in an excel format
- Instead of doing it manually we can load the file into PeopleSoft so that it will reduce the manual work for the agents
- AIM 3 - Designed a query in people tools, that will have the logic built to capture all the paycheck processed with the earning code as DNW and the output can be validated and verified by processors
Payroll Officer (QA)
Wipro BPS
Chennai
01.2015 - 06.2017
- HR Support Center – Employee Helpdesk (US Payroll Retail Customer):
- Resolving Employees & HR queries through calls and emails
- Call, Case and email audits of all the agents
- Providing floor support throughout the day
- Feedback session on the audit findings
- Joint Call Monitoring & Call Calibration session for all the agents
- New Hire training program
- Email Allocation to all the agents
- Responsible for Cascading the intraday process updates posted on client site to agents
- Conduct daily process huddles to keep the team updated about the new process updates and refresh the existing ones
- Peak season management
- HR Case Management tool – daily reporting and metrics
- Analysis of Employee Survey reports
- Conducting regular process training for the bottom stack agents
- Resolving Employees HR query through calls and emails
- Ensuring that AHT and FCR meet as an individual
- Handling Escalation calls, in the absence of Team Leads
- Training new Joiners
- Handling leaves of the agents
- Process Achievement (Wipro):
- Was awarded with Extra Miler Award 2 times and Spot Light Award 3 times for Highest Productivity achieved with 100% TAT and Accuracy
Education
BBM.CA -
Kongunadu Arts and Science College
Coimbatore01.2014
12th -
St. Antony’s Hr Sec School
Coonoor01.2011
10th -
St. Antony’s Hr Sec School
Coonoor01.2009
Skills
- Timesheet tools (SAP Fieldglass, Magnit, Beeline, IQN, Workday, ShiftWise, Launch VMS, and ATS)
- Payroll tools (ADP, MSD, Oracle PeopleSoft)
- Interpersonal skills
- MS-Office
- Workload management
- Preparing Weekly and Monthly Dashboard
Languages
- English
- Hindi
- Urdu
- Tamil
Disclaimer
I hereby declare that the above furnished information is true to the best of my knowledge and I bear responsibility for the authenticity of its disclosure.
Processachievements - Wipro
Was awarded with Extra Miler Award 2 times and Spot Light Award 3 times for Highest Productivity achieved with 100% TAT and Accuracy
Personal Information
- Total Experience: 10+ Years US Payroll processing and Timesheets
- Father's Name: M. Abdul Shafi
- Date of Birth: 11/26/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Accomplishments
Was awarded with Extra Miler Award 2 times and Spot Light Award 3 times for Highest Productivity achieved with 100% TAT and Accuracy.
Languages
Urdu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Affiliations
Involved in cultural activities
Timeline
Process Lead - US Payroll
Pride Technologies Consulting (INDIA) Pvt. Ltd.
03.2023 - Current
Subject Matter Expert (SME)
Sears IT & Management Services India Pvt Ltd.
06.2017 - 03.2023
Payroll Officer (QA)
Wipro BPS
01.2015 - 06.2017
BBM.CA -
Kongunadu Arts and Science College
12th -
St. Antony’s Hr Sec School
10th -
St. Antony’s Hr Sec School
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