Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
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Vaibhav Aggarwal

Vaibhav Aggarwal

Rohini

Summary

Seasoned professional with a robust background at Marriott International, specializing in recruitment and customer loyalty. Demonstrated expertise in effective communication and computer proficiency, excelling in fostering relationships and streamlining hiring processes. Adept at leveraging MS Office to enhance operational efficiency, my approach has consistently improved guest satisfaction and team collaboration.

Overview

6
6
years of professional experience

Work History

Recruitment Coordinator

Marriott International
Gurugram
12.2023 - Current
  • Maintain a complete record of interviews and new hires
  • Stay up-to-date with current recruiting methods.
  • Evaluate and screen resumes and cover letters
  • Proven work experience as a recruiting coordinator or recruiter.
  • Excellent communication skills
  • Attend job fairs and careers events

Loyalty Ambassador

Marriott International
Gurugram
09.2022 - Current
  • Communicated with most prestigious guest of Marriott Industry Ambassadors
  • Ensured every step in making their stays more comfortable and memorable
  • Always thought beyond and above to facilitate their needs and comfort
  • Relationship building was pure main objective to achieve as we highly valued their loyalty towards us

Loyalty & Care Services Associate

Marriott International
Gurugram
02.2019 - 09.2022
  • Communicate with customers who have escalated issues to determine beneficial resolution and ensure complaints have been addressed and satisfied
  • Provide seamless service to guest regarding their queries about the company policies and their accounts issues

Customer Service Associate

Marriott International
Gurugram
07.2018 - 02.2019
  • Communicated with customers to ensure product understanding, answer questions, and facilitate conflict resolution
  • Maintained a clean and orderly store by continuously organizing displays and proactively addressing areas that needed restructuring

Education

MBA - HUMAN RESOURCE

Institute of Management Technology (IMT CDL)
11-2024

Bachelor - Hotel Management and Catering Technology

Banarsidas Chandiwala Institute of Hotel Management and Catering Technology
01.2018

High School Passed -

Maharaja Agrasen Model School
01.2014

Matriculation -

Maharaja Agrasen Model School
01.2012

Skills

  • Effective Communication Skill
  • Computer Proficiency
  • Ability to follow instructions & deliver quality results
  • Team player
  • Expert in MS office

Professional Highlights

  • Communicated with most prestigious guests of Marriott Industry Ambassadors. Ensured every step in making their stays more comfortable and memorable. Always thought beyond and above to facilitate their needs and comfort. Relationship building was pure main objective to achieve as we highly valued their loyalty towards us.
  • Communicate with customers who have escalated issues to determine beneficial resolution and ensure complaints have been addressed and satisfied. Provide seamless service to guests regarding their queries about the company policies and their accounts issues.
  • Communicated with customers to ensure product understanding, answer questions, and facilitate conflict resolution. Maintained a clean and orderly store by continuously organizing displays and proactively addressing areas that needed restructuring.

Timeline

Recruitment Coordinator

Marriott International
12.2023 - Current

Loyalty Ambassador

Marriott International
09.2022 - Current

Loyalty & Care Services Associate

Marriott International
02.2019 - 09.2022

Customer Service Associate

Marriott International
07.2018 - 02.2019

MBA - HUMAN RESOURCE

Institute of Management Technology (IMT CDL)

Bachelor - Hotel Management and Catering Technology

Banarsidas Chandiwala Institute of Hotel Management and Catering Technology

High School Passed -

Maharaja Agrasen Model School

Matriculation -

Maharaja Agrasen Model School
Vaibhav Aggarwal