Vaibhav Bajpai

(Live.verifone.cloud/)

• Working as a Tech Product Manager for Verifone Global Ecommerce, mainly focused on Verifone Central, Onboarding, Payment Methods (for checkout and ecom), Transactions, Reports, Analytics dashboard, and User Experience
• Responsible for collaborating with Regional Product teams, understanding user requirements, creating features meeting the needs coming from different regions and accordingly preparing the prioritized Product Roadmap which is further discussed with Engineering and UX to plan the delivery and release plan
• Responsible for discussing the features with Regional Product teams and preparing the Product Roadmap with prioritized features
• Using analytics and customer feedback to evaluate performance, usability, and customer satisfaction around the delivered features for improving and finding the product market fit
• Responsible for designing feature (intake) and discussing with Tech Architect to understand feasibility and implementation approach, design of API’s, validations and work required by different microservices
• Refining the features (epics and theme) with global component teams together with Architect and helping them break the epics into user stories, which are taken forward by PO/BA/Tech Lead of the component team
• Also working as a Product Owner for the Verifone Central Portal team hence also responsible for creating user stories (from epics), acceptance criteria, organizing refinements, conducting Agile ceremonies, and taking care of delivery for the mentioned component end to end.
• Updated customers and senior leaders on progress and roadblocks.
• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Coordinated design meetings and decisions with internal departments and teams.

• With Lloyds Banking Group and looking after Payments Platform for LBG, Bank of Scotland and Halifax
• Responsible for looking after payment journey through various channels for end user while uplifting the user experience
• Upliftment of Payment from ISO 8587 to ISO 20022
• Preparing User Stories, Acceptance Criteria, and prioritizing product backlog to achieve MVP
• Using data driven approach to bring more security to the platform and include user accessibility features to make experience more user centric and glitch free
• Responsible for creating strategic product roadmaps, working with cross- functional teams, driving product vision into CR’s and tracking of solution development end –to-end in Agile Methodology.
• Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.

• Worked as a PO for both the solutions Digital Learning and Digital Learning Hub, //learning.tcsionhub.in/iDH/India/) and (https://www.tcsion.com/LX/login#lx)
• This in-house Tata Product is an Ed-tech collaborative Learning Platform on the Cloud which enables Publisher/Institutes to create custom built courses and certifications in Online, Classroom and Blended Formats in every step of Learning
• This platform also gives Job Recommendations on the Products completed by the Student
• Performed in-depth Market Analysis in order to identify Potential Market opportunities, worked on Promotion and development of new platform capability according to Market Trends with a small team
• Reviewed and evaluated new functionalities with all Stakeholders’ and designs to improve the Platform to offer better User Experience
• Evaluated various Categories of Products, patterns and user data created through this platform using Data Analysis to bring in new functionality to the Platform, implementation of recommendation engine and statistic dashboard for Students for better understanding of Course Progress, scores, strength and weak sections and certifications.

(Learning.tcsionhub.in/iDH/India/)

• Worked with Stakeholders to understand the raw requirements, articulate them into Product Vision and create Design Flow and BRD’s for the solution team and management understanding
• Worked closely with internal teams to identify, define, collect, and track key business metrics for Product and Business process
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Responsible for creation of BRD and User Story, designing the Wireframes with help of UI team, getting concurrence from Product Owner and senior management, translating the business requirement into technical requirement for solution team and looking after product delivery through Agile methodology
• Monitoring and tracking of sprints, enhancements, backlogs, incidents along with UAT of iDLH Product

(www.tcsion.com/LX/login#lx)

• ION Digital Learning is Learning Management System (LMS), which collaborates learning plans, assessments, assignments, evaluations, and communities together on a single platform
• It is used by more than 5 million users worldwide
• Academic institutions create batches, enroll students, create multiple types of learning units and map different type of assessments and certifications with the course
• Students can launch those units, learn, view progress, submit evaluations and get certificates
• Developed some core functionalities of this platform on Ruby on Rails as backend and JavaScript , HTML as front end
• Worked alongside Team Lead to implement SCORM Engine a new concept of Learning through SCORM (https://scorm.com/scorm-explained/) , capturing its data and building Restful API AND POSTMAN’s to serve data to student dashboard
• Delivery of CR’s as per the User Story with minimal bug counts
• Looking after incidents and testing of the complete module I handled, which involved creation of various types of learning units that can be configured like Text through CK-Editor, Audio, Video, PDF, SCORM.