Vaibhav Bohra
Delhi
Summary
Dynamic sales manager with a proven track record in driving revenue growth through strategic SaaS solutions and exceptional client relationship management. Expertise in leading teams and implementing effective sales strategies. Strong ability to foster partnerships and generate leads, ensuring high levels of customer satisfaction and retention.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Sales Manager
GPS Services Pvt Ltd
10.2024 - 04.2026
- Developed and implemented strategic sales plans to penetrate new markets successfully.
- Managed client relationships, enhancing satisfaction and retention of key accounts.
- Led sales team to consistently achieve monthly targets and improve customer engagement.
- Trained and mentored junior sales staff in effective selling techniques, improving overall team capability.
- Collaborated with marketing team to develop promotional materials for campaigns, increasing engagement with target audiences.
- Coordinated sales presentations and product demonstrations for prospective clients.
Sales Manager
GoAudits
02.2023 - 09.2024
- Accountable for leading the sales management team, strategic resource planning, and achieving company revenue targets
- Grew revenue through prospecting, qualifying, selling, and closing enterprise accounts for On-Demand SaaS solutions across diverse customer base
- Developed and implemented sales initiatives and strategies focused on SaaS solutions in B2B environment
- Handled top international clients while developing and maintaining a prospect and customer list based on strategic marketing data and other sources for sales leads.
- Qualify leads from marketing campaigns, conferences, references, tradeshows, etc. Research potential leads from business directories, web searches, or digital resources
- Working with sales team when closing sale. Tracking weekly, monthly, and quarterly performance and sales metrics. Building pipelines with channel partners and team members to close sales
- Enabled collaboration with channel partners and maintained updated key information in CRM, ensuring accurate reflection of sales, leads, and customer activities
- Updated and maintained MIS reports. Coordinated with marketing team to fine tune marketing plans related to admission. Provide routine input to marketing on the success of campaigns and the quality of leads for continuous improvement feedback loop.
- GoAudits is an exciting and fast-growing UK-based company with offices in UK, India, Australia and the US. GoAudits is a smart mobile app and complete solution for auditing, inspections & assessments.
Senior Learning Consultant
Great Lakes E-Learning Services Pvt. Ltd. (GreatLearning)
Gurgaon
08.2021 - 01.2023
- Guided experienced professionals in course selection to align with career goals.
- Collaborated with sales teams to achieve enrollment targets for programs.
- Developed and implemented lead nurturing activities, including webinars and email outreach, to engage potential enrollees.
- Created and refined marketing materials for diverse courses to enhance sales support.
- Managed entire sales lifecycle from lead engagement to program enrollment.
Senior Admission Counsellor
UpGrad Education Pvt Ltd
10.2020 - 06.2021
- Managed lead conversion for upgrade programs, collaborating with universities and institutes to maximize enrollment.
- Developed new leads through direct communication with customers to identify and address their educational needs.
- Executed daily calls while collaborating with channel partners to generate interest and qualify prospective learners.
- Provided comprehensive information to prospective learners through phone, email, chat, and social media.
- Updated lead discussions and conversion details in real-time using Salesforce CRM.
Training Manager
TPPL Pharmaceutical Pvt Ltd
06.2017 - 09.2020
- Planned and executed comprehensive training calendars for various programs.
- Designed and developed training content, ensuring adherence to quality standards.
- Coached trainers and voice coaches on presentation skills, improving training effectiveness and participant engagement.
- Appraised trainers during six-month and annual review cycles, providing ongoing feedback.
- Developed tailored development plans for trainers and conducted comprehensive training needs analysis to align with business objectives.
- Standardized training content delivery across multiple centers for consistency.
- Enhanced client interaction and new business development skills, contributing to increased client satisfaction and new opportunities.
Assistant Training Manager
FirstSource Solution
Jaipur
08.2016 - 05.2017
- Coordinated training schedules and logistics to ensure smooth execution of sessions.
- Developed training materials to enhance learning experiences.
- Facilitated workshops to improve employee skills and knowledge.
- Collaborated with management to identify training needs and gaps.
- Implemented new training initiatives to support organizational goals.
- Evaluated training effectiveness and identified actionable improvements for future sessions.
- Monitored participant progress and provided constructive feedback to enhance trainer effectiveness.
Assistant Training Manager
Shubham Enterprises
Jaipur
03.2015 - 07.2016
- Developed and implemented training programs to improve employee performance.
- Implemented training initiatives aligned with organizational goals, enhancing employee engagement.
- Evaluated training effectiveness and recommended improvements for future sessions.
- Conducted needs assessments to identify specific employee training gaps, informing program enhancements.
- Developed assessment tools used by trainers to evaluate participants' comprehension levels after course completion.
- Provided targeted feedback on employee progress, facilitating personalized development during training sessions.
Soft Skills Trainer
TPPL Pharmaceuticals Pvt. Ltd.
Jaipur
04.2013 - 02.2015
- Designed interactive workshops to enhance communication and teamwork skills.
- Assessed training needs through staff surveys and feedback sessions to tailor workshops.
- Implemented coaching strategies to support employee performance improvement.
- Provided personalized feedback to participants to enhance their soft skills and track progress.
- Conducted lectures on topics such as effective communication strategies, conflict resolution techniques, stress management.
- Analyzed assessment data to identify individuals' strengths and development areas. based on assessments and observations.
Trainer
Dot Help Desk
Jaipur
10.2009 - 03.2013
- Delivered training sessions for new employees and conducted ongoing workshops to reinforce skills and knowledge.
- Trained newly hired top talent to ensure readiness for key positions and support overall team performance.
- Assessed trainee performance through evaluations and provided constructive feedback.
- Developed training materials for help desk software and customer service skills to enhance user proficiency.
- Utilized learning management systems to track participant progress and course completion.
- Coordinated with cross-functional teams to align training objectives with organizational goals.
Team Leader
Kindle Call Centre
Jaipur
01.2007 - 09.2009
- Facilitated team meetings to align on daily operations and resolve challenges.
- Evaluated team performance and delivered constructive feedback to strengthen skills.
- Trained new staff on call handling procedures and customer service standards.
- Organized schedules to maintain adequate coverage during peak call times.
- Assisted in developing training materials for ongoing staff development initiatives.
Education
B.A. -
University of Rajasthan
01-2010
Skills
- SaaS sales expertise
- Salesforce proficiency
- LeadSquare and HubSpot CRM
- Sales management practices
- Sales strategy formulation
- Business development strategies
- Quarterly sales growth
- Lead generation techniques
- New account acquisition
- Presales expertise
- Relationship management
- Channel partner relations
- CRM utilization
- Customer-centric strategies
- Inside sales techniques
- Competitive analysis
- Training and development
- Account management skills
- Revenue growth strategies
- Effective communication
- team leadership capabilities
- Effective communication
- team leadership capabilities
Certification
- Certified Train The Trainer, NABAT, 2016
- Certified Soft Skills Trainer, SQA and NABAT, 2016
Growth Path
- Training Manager, TPPL Pharmaceutical Pvt Ltd., 06/2017, 09/2020
- Assistant Training Manager, First Source Solution, Jaipur, 08/2016, 05/2017
- Assistant Training Manager, Shubham Enterprises, Jaipur, 03/2015, 07/2016
- Soft Skills Trainer, TPPL Pharmaceuticals Pvt. Ltd., Jaipur, 04/2013, 02/2015
- Trainer, Dot Help Desk, Jaipur, 10/2009, 03/2013
- Team Leader, Kindle Call Centre, Jaipur, 01/2007, 09/2009
Timeline
Sales Manager
GPS Services Pvt Ltd
10.2024 - 04.2026
Sales Manager
GoAudits
02.2023 - 09.2024
Senior Learning Consultant
Great Lakes E-Learning Services Pvt. Ltd. (GreatLearning)
08.2021 - 01.2023
Senior Admission Counsellor
UpGrad Education Pvt Ltd
10.2020 - 06.2021
Training Manager
TPPL Pharmaceutical Pvt Ltd
06.2017 - 09.2020
Assistant Training Manager
FirstSource Solution
08.2016 - 05.2017
Assistant Training Manager
Shubham Enterprises
03.2015 - 07.2016
Soft Skills Trainer
TPPL Pharmaceuticals Pvt. Ltd.
04.2013 - 02.2015
Trainer
Dot Help Desk
10.2009 - 03.2013
Team Leader
Kindle Call Centre
01.2007 - 09.2009
B.A. -
University of Rajasthan