Vaibhav Guttedar
Bengaluru
Summary
Bringing a rich background in tourism and hospitality, I assume the role of Business Development Manager with a strong dedication to excellence. Possessing a master's degree in tourism and hospitality management from EU Business School, my insights span across tourism marketing, entrepreneurship, and digital transformation.
Previous roles at TripFactory and Le Phébus & Spa have honed a diverse skill set, encompassing creativity, agility, problem-solving, and exemplary service and hospitality abilities. Demonstrated success in establishing robust connections with customers, stakeholders, and suppliers underscores my capability in meeting varied demands and nurturing customer satisfaction.
Leveraging my proficiency in customer satisfaction and strategic management, I am committed to pinpointing and pursuing avenues for expansion, innovation, and market dominance. Embracing collaborative partnerships, pioneering initiatives, and a customer-centric ethos, I am resolute in driving the Company towards unprecedented success and industry acclaim.
User
Overview
5
5
years of professional experience
1
1
Certification
Work History
Travel Consultant - BKK/SAF/JAP/EUR
TripFactory
01.2024 - Current
- Develop custom travel itineraries based on client preferences and requirements.
- Coordinate and book travel arrangements, including flights, accommodations, transportation, and activities.
- Provide ongoing support and assistance to clients throughout their travel experience.
- Ensure timely communication and updates to clients regarding their travel plans and any changes.
- Maintain detailed records of client interactions, bookings, and preferences for future reference and follow-up.
- Collaborate with vendors, hotels, and tour operators to ensure seamless travel experiences for clients.
Business Development Executive
VRG GROUP OF HOSPITALITY AND CONSTRUCTIONS
06.2023 - Current
- Currently overseeing daily operations by managing staff schedules, training new employees, and ensuring high-quality service standards are maintained.
- Handling property maintenance, including inspections, repairs, and renovations to ensure a safe and attractive environment for guests.
- Updating and maintaining business data in Google platforms for verification purposes, ensuring accurate and up-to-date information for marketing and decision-making processes.
- Working closely with hotel managers to develop and implement strategies for improving guest satisfaction.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Event Planning and Management
INDIA SOLUTION
05.2020 - 07.2020
Housekeeping & service
Le Phébus & Spa
09.2019 - 11.2019
Education
Bachelors in Hospitality and Event Management - Hospitality
PES University
Bengaluru, KA04.2021
Master's degree - Hospitality and Tourism Management
EU Business School
Barcelona, Spain03.2023
Skills
- Change Management
- Tourism Marketing
- Design Thinking
- Operations Management
- Customer Service
- Human Resource Management
- Marketing & Sales
- Client Relations
- Mentoring and training
- Customer Relationship Management (CRM)
- Marketing & Sales
- Payment Processing
Certification
- HUMAN RESOURCE certified
- CLEAN CARE certified
Languages
Hindi
English
Telugu
kannada
Timeline
Travel Consultant - BKK/SAF/JAP/EUR
TripFactory
01.2024 - Current
Business Development Executive
VRG GROUP OF HOSPITALITY AND CONSTRUCTIONS
06.2023 - Current
Event Planning and Management
INDIA SOLUTION
05.2020 - 07.2020
Housekeeping & service
Le Phébus & Spa
09.2019 - 11.2019
Bachelors in Hospitality and Event Management - Hospitality
PES University
Master's degree - Hospitality and Tourism Management
EU Business School
- HUMAN RESOURCE certified
- CLEAN CARE certified
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