Vaibhav Karhale

• Worked with clients to address and respond to client and partnership management issues.
• Researched current trends to identify prospective customers and determine specific needs.
• Gave exciting presentations to prospects and leads in effort to build business opportunities.
• Developed new banking relationships with business prospects.

• Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
• Monitored metrics and developed actionable insights to improve efficiency and performance.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.

• Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
• Managed technical integration, systems engineering program management, customer support and program management.
• Identified and supported resale opportunities to achieve sales plans.
• Submitted booking forecasts, monthly highlights and CRM entries.

Production line work.

Handled Warehousing Activities.

Maintenance team work.

Operations and Manufacturing Insights.

• Provided clerical support, addressing routine, and special requirements.
• Reported back to instructor to receive day-to-day tasks and responsibilities.