Strategic Business Development and Innovations leader with 16+ years of experience driving Business and innovation in electronic payments domain
Expanded Cash Recyclers and ATM managed services Business multi-fold
launching & establishing industry-first solutions including Android-based cash recyclers, UPI based deposits & withdrawals and ATM Terminal security applications
Collaborated and Co-creation of tailored Solutions.
Managed cross-functional teams to launch new products, ensuring seamless integration and on-time delivery.
Built and maintained relationships with commercial banks, fintechs, and payment aggregators to drive digital payment Business
· Formulated sales strategies for market penetration and territorial expansion.
Proven ability to excel in high-pressure environments, successfully delivering complex and challenging projects within tight deadlines while maintaining exceptional quality and focus
· Oversaw pre-sales and relationship management for SBI Payments, a joint venture with Hitachi Ltd.
· Extensively worked on Digital Payment solutions such as Point of Sale Acquiring, Payment Gateways, SoftPoS, Merchant Value added services, Metro transit solutions such as Automated fare collection system, Toll collection by acquiring NETC Fastag transactions on toll plaza’s.
Achievements:
· Closed many large deals for supply of Cash Recycler Machines from Commercial Banks in India
· Launched Android-based cash recyclers with 6 large banks at the Global Fintech Fest 2024, establishing the company as the first OEM globally for this solution.
·Spearheaded UPI withdrawal and deposit functionality implementation for 6 banks by defining user journeys, detailing transaction flows, and interfaces, ensuring timely delivery and driving first-mover advantage
· Introduced a new "Upgradable ATM" category, closing a major deal currently under implementation.
· Increased digital payments business by 17% and secured several high-value deals.
· Felicitated In Dec 2024 with the Excellent Prize by Hitachi Lumada Innovation Hub Tokyoaward in Japan for pioneering innovations, including Android CRM and UPI-based deposits.
Recognized with multiple awards, including the Hitachi Group's Best Salesperson Award (2015-16).
· Attended Hitachi Leadership Training in Japan (2018-19).
· Developed sales strategies and identified new business opportunities within the commercial banking sector.
Secured multiple high-value contracts, driving significant growth for the company
Extensive experience in RFPs/RFIs, ATM managed services, and end-to-end outsourcing.
Achievements:
· Grew the cash recycler business from few hundreds to 20,000 units (50% market share).
Best Employee award year 2014-15
· Worked on IT Products such as Desktops, Servers, Storages etc.
Promoted Internal protocol television to ISP's and Cable operators
Managed last-mile delivery by onboarding cable operators for IPTV and content distribution services.
AI & Digital Transformation