Vaibhav Nagpal

Risk management professional with extensive expertise in operational risk, compliance, and regulatory reporting in global and Indian banking sectors. Demonstrated success in implementing risk control frameworks, conducting RCSA and KRI monitoring, and managing fraud and AML risks while ensuring compliance with RBI guidelines. Proficient in developing BCP/DR frameworks, enhancing internal controls, and preparing organizations for audits. Strong capabilities in stakeholder engagement, policy review, and training initiatives to foster a robust risk culture and governance.

• DBS Bank Ltd, Noida, Uttar Pradesh, Regional Administrator, 07/01/20, Conduct region-wise risk assessments to identify operational, financial, regulatory, and strategic risks, implementing Risk Control Matrices (RCM) and mitigation frameworks., Monitor Key Risk Indicators (KRIs), operational losses, and adherence to RBI, AML, KYC regulations to ensure proactive risk management., Develop and maintain compliance frameworks to mitigate operational, regulatory, and financial risks, ensuring real-time monitoring of dormant accounts, locker operations, and deceased accounts., Oversee fraud risk controls, AML compliance, and financial crime monitoring, ensuring real-time fraud detection, counterfeit note reporting, and preventive control implementation., Strengthen internal controls to prevent money laundering, cyber fraud, and operational risks through continuous process improvements and enhanced due diligence (EDD) for high-risk customers., Conduct internal & external audits, ensuring timely resolution of non-compliance issues and collaboration with auditors and regulatory authorities., Develop and implement Business Unit Risk Assessments and Risk Mitigation Action Plans (RMAPs) to address control gaps and strengthen governance frameworks., Collaborate with legal, compliance, and audit teams to ensure enterprise-wide governance adherence and regulatory transparency., Prepare risk dashboards and periodic reports for senior leadership and audit committees to enhance decision-making., Develop and implement Business Continuity Plans (BCP) and Disaster Recovery Strategies (DRS) for critical operations, along with a risk incident database to track trends and root causes., Oversee daily business operations, ensuring process efficiency, compliance, and operational integrity, including cash management and regulatory liquidity monitoring., Ensure adherence to End-of-Day (EOD) checklists, General Ledger (GL) reconciliations, nostro account monitoring, and transaction validations to maintain financial accuracy., Conduct compliance and operational risk training to enhance awareness of regulatory best practices and foster a risk-conscious culture across teams., Act as a liaison between regional branches, central risk teams, and regulatory bodies to ensure policy alignment and regulatory compliance., Ensure stakeholder engagement and governance readiness, maintaining transparency with regulators, internal teams, and external auditors.
• DBS Bank Ltd, Delhi, Delhi, Branch Operation, 04/01/17, 06/30/20, Oversaw daily branch operations, ensuring efficiency, adherence to bank policies, and regulatory compliance., Ensured high levels of customer satisfaction by promptly addressing and resolving inquiries and service issues., Ensured strict compliance with banking laws, AML & KYC regulations, and internal operational guidelines., Monitored and managed the branch’s financial performance, overseeing budgets, expenses, and revenue targets., Identified, assessed, and mitigated operational risks through the implementation of robust controls and procedures., Led internal and external audit preparations, ensuring accurate, timely reporting and regulatory alignment., Collaborated with the sales team to support business development efforts, driving cross-selling initiatives., Cultivated and maintained strong relationships with key customers and stakeholders, enhancing loyalty and retention., Managed emergencies and crisis situations, prioritizing the safety and security of branch personnel and customers.
• DBS Bank Ltd, Delhi, Delhi, KYC A/c Opening, 05/01/16, 03/31/17, Led the Regional Centralized Account Opening section, ensuring strict adherence to KYC and AML procedures., Verified client identities and relationships to determine risk levels and compliance with KYC policies., Conducted end-to-end due diligence for individuals, corporations, and institutional clients., Collected, verified, and analyzed customer identification documents, financial statements, and transaction records., Identified data anomalies and red flags related to money laundering, terrorist financing, fraud, and sanctions violations, escalating concerns for second-level review., Performed initial risk classification and due diligence during client onboarding., Conducted income and KYC screenings, ensuring alignment with regulatory and compliance requirements., Managed and established complex KYC processes, ensuring seamless implementation as per governing regulations., Coordinated and communicated regulatory gaps and process improvements with key stakeholders., Ensured full compliance with AML laws, regulatory frameworks, and company policies, adhering to federal and state regulations.