VAIBHAV RAJ
Product Manager
Mumbai
Summary
Around 6 years of total IT experience, I’m currently working as a Product Manager at ICICI Bank handling Branch processes and services. My Professional Experience revolves around :
- Eliciting, translating and prioritizing Business Requirements.
Conducting Gap Analysis\Scope Analysis\Impact Analysis\AS-IS and TO-BE Analysis. - Organizing & Leading Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Document Analysis, Brainstorming Sessions and Focus Group Discussions.
- Verification\Validation of requirements to ensure they deliver business value by conducting various reviews and workshops with clients.
- Acting as a liaison and collaborating with Delivery/Project Managers, Team Leads, Development team members and key stakeholders.
- Documentation : Feature sets, Workflows & flowcharts, BRD’s, PFD’s, FSD’s, Use case, User Stories, etc.
- Eager for exciting, fulfilling and challenging opportunities - both professionally and personally.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Product Manager
ICICI Bank
Mumbai
03.2023 - Current
- Branch Banking
- Managed to reduce the cost of holding cash for branches pan India by doing Regression study on variables and getting the result
- Created detailed costing for Cash Acceptance Machines and therefore arriving at the prices to be levied by the customers
- Vetting of P&L projections for new/upcoming branches and thereby providing sign-offs
- Performed cost benefit analysis and checked whether cash to be handled at EOD by vendor or branches and thereby saved branches Rs.97 million pan India.
Financial System Analyst II
Rackspace Technology
Gurgaon
04.2022 - 02.2023
- Billing Operations
- Gather and document functional, system and data requirements and responsible for meeting timelines and objectives as specified by the project
- Creating detailed process diagrams using MS Visio and business requirement documents as discussed with the business end users
- Used business requirements and business process knowledge to create detailed use cases, user stories and test scenarios, Troubleshoot and resolve problems in a timely manner
- Ability to successfully work and promote inclusiveness in small groups
- Ability to provide fanatical support and play a key role in the training of business end users
- Understanding of General Ledger, Financial statements, Accounts payable, Accounts Receivable with working knowledge of Rackspace Cloud Accounting and billing software (Onica).
Business Analyst
Mindgate Solutions
Chennai
03.2020 - 03.2022
- Banking Operations
- Responsible for End-to-End Project Handling - scoping of the document, analyzing the requirement, preparing PFD & FSD, walkthrough for stakeholders, seeking and tracking signoff, resolving development queries during design, preparing user stories, use case and high-level scenarios
- Resolving testing team queries during UAT test plan, coordinating and tracking testing during UAT test phase, assisting the operations during project PWT
- Prepared training materials and End user documents for both customer and operation team for VTransact DigiTB product
- Worked with Subject Matter Experts and project team to identify, define, collate, document, and communicate the project requirements and develop process models
- Successful in translating business requirements and user expectations into detailed specifications employing activity diagrams and online process diagrams using MS Visio, MS Power Point, MS Excel, Draw io & MS Paint
- Administered sub products such as Cash Collection, Cheque Collection, Cash Deposit Machine, Invoice Matching and Reconciliation and Master’s for the overall Collections process.
Test Engineering Analyst
Accenture, Software & Innovation
Mumbai
06.2016 - 07.2018
- Covered different areas of testing and worked closely with development/onshore team to ensure quality deliverables while working for state owned integrated energy company
- (Statnett: Government of Norway)
- Worked on Software Development Life Cycle (SDLC), Agile development models, Software Testing Life Cycle (STLC), Logged and Tracked Defects in all the product phases with major responsibilities
- Created complex scenarios and test cases as per design requirement (HLTC’s) as part of functional testing
- Tested 42 different business requirement specifications and their simultaneous crossing over 3 releases
- Tested bulk consumer data by running several settlement and reconciliation jobs on Energy IP and GUI
- Performed Regression testing for all new functionalities along with the older ones over the three releases in the project and Created automated suites for different scenarios using SOAP UI to reduce manual effort
- Executed weekly UAT sanity checks on client environment after deployments and raised defects if any.
Education
MBA - Finance
Indian Institute of Management Visakhapatnam
Visakhapatnam 07.2018 - 03.2020
B. Tech - Mechanical Engineering
KIIT University
Bhubaneswar 07.2011 - 05.2015
Higher Secondary Certificate -
Shivam Convent (CBSE)
Patna, India 04.2009 - 05.2010
Secondary School Certficate -
Don Bosco Academy (ICSE)
Patna,India 04.2007 - 05.2008
Skills
Agile
Accomplishments
- National Finalist (top 8 teams) in L&T outthink 2018, a case study competition with over 3500 participants
- Outstanding Performance Award for the exemplary work done in financial Year (2016-2017) in Accenture
- Stood at 2nd position in caroms doubles competitions held on National sports day in IIM, Visakhapatnam’18
Timeline
Product Manager
ICICI Bank
03.2023 - Current
Financial System Analyst II
Rackspace Technology
04.2022 - 02.2023
Business Analyst
Mindgate Solutions
03.2020 - 03.2022
MBA - Finance
Indian Institute of Management Visakhapatnam
07.2018 - 03.2020
Test Engineering Analyst
Accenture, Software & Innovation
06.2016 - 07.2018
B. Tech - Mechanical Engineering
KIIT University
07.2011 - 05.2015
Higher Secondary Certificate -
Shivam Convent (CBSE)
04.2009 - 05.2010
Secondary School Certficate -
Don Bosco Academy (ICSE)
04.2007 - 05.2008
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