Vaibhav Sharma
Admin Manager
Sitapur
Summary
Experienced professional with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
ADMIN MANAGER
Housr Technologies Private Limited
Hyderabad
06.2023 - Current
- Data Collection and Cleaning: Gather and clean data from various sources to ensure accuracy and consistency.
- Data Analysis: Use statistical techniques to uncover trends, patterns, and insights within the data.
- Data Visualization: Create charts, graphs, and dashboards to present findings clearly to stakeholders.
- Reporting: Communicate data insights through reports and presentations for decision-making.
- Tool Utilization: Use tools like Excel, Stay abode, Google Analytics to analyze and manipulate data
HR Assistant II
Amazon
Bangalore
01.2022 - 01.2023
- Administrative Support: Assist with daily HR tasks like managing employee records, handling paperwork, and maintaining HR databases.
- Recruitment Assistance: Help with the recruitment process by scheduling interviews, posting job ads, and coordinating communication with candidates.
- Training Coordination: Organize training sessions or workshops to improve the technical skills of data analysts, such as software training or updates on data privacy regulations.
- Performance Monitoring: Support HR in tracking the performance and progress of data analysts by coordinating evaluations and collecting feedback from managers.
- Employee Relations: Act as a point of contact for data analysts regarding HR-related queries, including benefits, work policies, and career development opportunities.
Customer Service Representative
Teleperformance
Mohali
09.2021 - 12.2021
- Customer Assistance: Respond to customer inquiries, resolve issues, and provide information about products or services.
- Issue Resolution: Troubleshoot problems, escalate complex issues to relevant departments, and ensure timely resolution.
- Communication: Maintain clear and professional communication through phone, email, or chat to address customer concerns.
- Feedback Collection: Gather customer feedback to improve products, services, and customer experience.
- Record Maintenance: Document interactions, issues, and resolutions in customer service databases for future reference.
Education
BACHELOR OF SCIENCE -
Institute of Hotel Management, Catering Technology & Applied Nutrition, Gwalior
Gwalior 07.2018 - 05.2021
INTERMEDIATE -
Regency Public School, Sitapur
Sitapur 07.2017 - 05.2018
MATRICULATION -
Regency Public School, Sitapur
Sitapur 07.2015 - 05.2016
Skills
Risk Management
Customer Relations
Time Management
Human Resources
Administrative Management
Stakeholder Management
MS Excel
Certification
Runner Up in District Level Science Exhibition, 04/2014
Additional Information
Achievements/Tasks
Activities
- Badminton
- Running
- Cycling
- Listening Music
- Chess
Personal Information
Date of Birth: 01/14/00
Familyinformation
Mr. Radhey Shyam Sharma, +917275930515
References
Mr. J.S. Mathew, joseohmoy@gmail.com
Training
INDUSTRIAL TRAINING, HYATT REGENCY LUCKNOW, 12/2019, 03/2020, LUCKNOW, Assisted the Finance team in processing invoices and auditing financial documents., Mr. Rohit Gupta, Credit Manager, +915224261234
Disclaimer
I hereby declare that the above information is true to my knowledge.
Languages
English
Timeline
ADMIN MANAGER
Housr Technologies Private Limited
06.2023 - Current
HR Assistant II
Amazon
01.2022 - 01.2023
Customer Service Representative
Teleperformance
09.2021 - 12.2021
BACHELOR OF SCIENCE -
Institute of Hotel Management, Catering Technology & Applied Nutrition, Gwalior
07.2018 - 05.2021
INTERMEDIATE -
Regency Public School, Sitapur
07.2017 - 05.2018
MATRICULATION -
Regency Public School, Sitapur
07.2015 - 05.2016