Vaibhav Shrivastav
Pune
Summary
Dynamic Sr. Project Manager at EY GDS, adept at Agile methodologies and risk management, consistently orchestrating complex projects and elevating team performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Project Manager
EY GDS
Pune
03.2021 - Current
- Delivered complex projects as Project Manager, Delivery Lead, and Scrum Master using Agile and SAFe methodologies.
- Facilitated Scrum ceremonies while collaborating with Product Owners across value stream.
- Addressed capacity and prioritization issues during backlog refinements, identifying gaps and proposing improvements.
- Produced weekly performance metric updates, including planned tasks, completed tasks, risks, and RAG status.
- Submitted phase-wise project deliverables aligned with client organization’s framework requirements.
- Managed team of 10 to 15 FTEs, fostering a feedback-rich environment for improvement.
- Coordinated internal resources, third parties, and vendors to ensure seamless project execution.
Manager
Vodafone India services Pvt limited
Pune
11.2017 - 02.2021
- Managed AEM website development and Office IT portfolio using Agile and waterfall methodologies.
- Coordinated multi-domain stakeholders to align business requirements with budget and schedule constraints.
- Developed project charter and scope management documents in collaboration with stakeholders.
- Created work breakdown structure (WBS) for delivery tracking to relevant stakeholders.
- Planned and maintained Jira dashboard, including epics, issues, product backlog, and sprint metrics.
- Managed risk register and RAID log, ensuring proactive identification of project risks.
- Defined RAPID/RACI matrices to clarify roles of stakeholders and project team members.
- Facilitated Scrum practices including daily stand-ups, sprint planning, reviews, and retrospectives.
Delivery Manager
Cognizant
Pune
12.2016 - 11.2017
- Delivery excellence and Continuous Process improvements for Operational support
- Aligning the new or changed service with the Transition and the Delivery excellence framework
- Coordinate with ITIL expert lead in ITSM during process deployment and validating their process documents
- Conduct periodic health check assessment and floor management assessment across Infrastructure towers
- Application support and service desk.
- Drive Risk management for the Delivery account which includes Identification validation , prioritizing and logging the Risk and to track its effectiveness throughout the life cycle of Risk.
- Maintain CSAT Tracker and launch improvement plans for the team and relevant stakeholders.
- Support Team to guide and govern the Risk identification technique : FMEA, SWOT brain storming etc.
- Participate in internal and external governance call to answer and challenge process gaps and deliverable.
Project Lead
Ericsson
Noida
11.2011 - 12.2016
- Project Lead
- Managing project documents
- Coordinating with development and design teams to complete projects
- Single point of contact for all communications between the customer, Stakeholders and Company.
- Managing staff to ensure that all milestones are achieved within the agreed time frames.
- Ensuring effective quality control processes are in place to monitor deliverable produced.
- Expediting WBS and help PM to define Scope baseline.
- Ensuring that projects conform to Prop -Ericsson/PMP methodology and required standards.
- Strong proficiency in MS Project/MS Office suite/MS Visio.
- Coordinating with Change control Board for proper update
- Driving Improvements plan for NOC as per PMP Framework
- Identifying the constraints/Risk and maintaining the Risk register
- Create and Track communication plan for Stakeholders
- Creation of Dashboard and Performance review.
- Coordinating with business owners and senior leaders to receive sign offs on major projects.
Senior Technical support
IBM Daksh
Noida
05.2011 - 11.2011
- Worked as a technical support for USA based AT&T customers.
- Troubleshooting on home routers and WiFi
Market research executive
Manchukonda Prakasham industry
Hyderabad
10.2009 - 11.2011
- Planning on product branding
- Market competition analysis
- Meeting with clients and getting their requirements
- Branding and positioning
- Reporting to senior management about new opportunities and threats
Technical Support Specialist
HCL BPO
Noida
05.2010 - 06.2011
- Worked as a technical support for British telecom customers.
- Troubleshooting on home routers and WiFi
Education
Master of Business Administration - Marketing
Wigan and Leigh College
Hyderabad, Andhra Pradesh05.2010
Bachelor of Engineering / Bachelor of Technology - Mechanical
Rungta College of Engineering and Technology
Raipur, Chhattisgarh04.2007
High School - Mathematics
South eastern Railway School
Bhilai, Chhattisgarh04.2003
Intermediate - Mathematics
South eastern Railway School
Bhilai, Chhattisgarh04.2001
Skills
- Agile project management (Scrum, Kanban, Lean)
- Risk management
- Agile methodologies
- Project management
- Sprint planning and execution
- Stakeholder management
- Agile tracking tools (Azure DevOps, Wrike, Trello and Asana)
- Continuous improvement mindset
- Agile metrics reporting
- Change management
Certification
- Project Management Professional (PMP) certification, PMI , 2018
- ITIL Foundation, AXIN, 2014
- ITIL Service Transition, APMG, 2014
- Agile scrum , Internal Scrum framework study , 2019
- SAFe 5 Agilist (SA), Scaled Agile, Inc., 2020
- Professional Scrum Master - 1, Scrum.org, 2022
Languages
- ENGLISH
- Hindi
- Chhattisgarhi
- Bengali
- Punjabi
Hobbies and Interests
Music, Sports, Gym working out, Bollywood dance workout, Travel adventure
COMPUTER PROFICIENCY
- Operating Systems
- Windows
- MAC
- Software
- Project office , Asana and Wrike
- Bmc remedy
- Power bi
- Ms teams
- Jira
- Azure Devops
ENGINEERING SKILLS
- Networks
- Aws cloud
- Hardware
- Juniper , F5, Cisco
- Development Tools
- Jira
Timeline
Sr. Project Manager
EY GDS
03.2021 - Current
Manager
Vodafone India services Pvt limited
11.2017 - 02.2021
Delivery Manager
Cognizant
12.2016 - 11.2017
Project Lead
Ericsson
11.2011 - 12.2016
Senior Technical support
IBM Daksh
05.2011 - 11.2011
Technical Support Specialist
HCL BPO
05.2010 - 06.2011
Market research executive
Manchukonda Prakasham industry
10.2009 - 11.2011
Master of Business Administration - Marketing
Wigan and Leigh College
Bachelor of Engineering / Bachelor of Technology - Mechanical
Rungta College of Engineering and Technology
High School - Mathematics
South eastern Railway School
Intermediate - Mathematics
South eastern Railway School
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