Vaibhav Upadhyay
Mumbai
Summary
An experienced, technical leader of high-performing product, research, and shared technology engineering organizations. Have lead product engineering on global Tech support, SRE team for B2B, B2C companies. Technical areas of expertise include service scalability, user experience, System & Database technologies. Mission-driven engineering Lead/Manager/Head with 15+ years of experience managing and growing technology organizations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Vice President Product Engineering
LOGINEXT SOLUTIONS
Mumbai
03.2022 - Current
- Led a team of architects and engineers, ensuring timely delivery and high-quality standards for features.
- Managed engineering and multi-tenant environments across global data centers.
- Collaborated with senior teams to develop robust architectures and technical designs for global products.
- Oversaw multiple complex projects, coordinating with cross-functional teams (marketing, sales, operations, finance) to align on product direction and execution.
- Experienced in building cloud products and microservices using AWS, GCP, and Java frameworks.
- Managed and optimized data using MySQL, MongoDB, Elasticsearch, and Redis.
- Directed change, incident, problem, and configuration management processes.
- Implemented DevOps methodologies to rapidly increase technical agility and reduce time to market.
- Extensive experience with SaaS, PaaS, and IaaS cloud computing models.
- Handled technology procurement, invoice processing, and managed partner and vendor relationships.
- Negotiated technology contracts, pricing, and renewals.
Head Production Support & Engineering
TECHMOJO SOLUTIONS PVT LTD
Mumbai
09.2016 - 02.2022
- Set and implemented company goals, objectives, and procedures.
- Improved quality and reduced time-to-market by establishing efficient processes in a startup.
- Led problem escalation and prevention projects to enhance issue handling efficiency.
- Collaborated with Engineering, Operations, and Product Management to develop tools and processes for high-quality delivery.
- Designed and executed systems migration to a redundant architecture, eliminating downtime.
- Established release management, monitoring, and escalation procedures.
- Built and managed 24/7 application support, DBA, and DevOps teams for high concurrency platforms handling millions of transactions daily.
- Ensured company operations comply with policies and regulations.
- Conducted hiring and training to meet organizational goals and maintained development and succession plans for staff.
Lead Database Administrator
XCHANGING MALAYSIA SDN BHD
Kuala Lumpur
08.2013 - 09.2016
- Provided database support and adhered to SLA, incident, and change management procedures.
- Installed databases as per project requirements and managed MySQL production and development environments.
- Handled configuration management, capacity planning, and database performance optimization.
- Performed database design, backup, recovery, security, upgrades, schema changes, and data integrity tasks.
- Enhanced database performance through MySQL configuration, multiple instances, and hardware upgrades.
- Collaborated with engineering to implement new database design systems.
- Planned and conducted DR drills with documentation (SOP) for production environments.
- Proficient in Unix/Linux shell commands and supported management with database-related decisions.
DBA
NETMAGIC SOLUTIONS AN NTT GROUP OF
Mumbai
09.2011 - 07.2013
- Monitoring databases for problems and to diagnose where the problems are
- Worked with senior engineers to maintain a scalable, reliable, and robust database environment
- Build database tools and scripts to automate where possible
- Test and improve backup and restore processes
- Support MySQL databases for production and development
- Maintain a run-book for 1st-line DBA and operations team
- Provide 24x7 2nd tier on-call support
- Effectively configured MySQL Replication as part of HA solution
- Supporting management with different database related decisions.
Executive
UGAM SOLUTIONS PVT LTD
Mumbai
06.2007 - 08.2010
- Created research reports with data tables and charts; reviewed and corrected data errors.
- Analyzed and summarized data to address client inquiries and offer recommendations.
- Partnered with global client consulting teams for smooth project delivery.
- Coordinated with project teams to resolve issues, track timelines, and manage queries.
- Worked on meta-analysis and value additions as needed.
- Focused on delivering optimal solutions to clients and end-users.
- Implemented best practices and solutions from external sources.
- Allocated and prioritized projects among team members; assisted Team Leads with daily activities.
Skills
- Linux/Ubuntu/RedHat/Windows
- RDBMS and NoSQL
- Monitoring tool
- Nagios/Grafana & Prometheus/BMC
- JIRA
- SCRUM & Agile methodology
- Strong trouble shooting skills
- Incident Management/Change Management
- Database and Systems
- Requirement analysis and implementation planning
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
Websites
Certification
- ITILV3
- PRINCE2 Practitioner
- Oracle 10G Certified Professional
Socials - Linkedin
vaibhav-upadhyay-24b36717
Timeline
Associate Vice President Product Engineering
LOGINEXT SOLUTIONS
03.2022 - Current
Head Production Support & Engineering
TECHMOJO SOLUTIONS PVT LTD
09.2016 - 02.2022
Lead Database Administrator
XCHANGING MALAYSIA SDN BHD
08.2013 - 09.2016
DBA
NETMAGIC SOLUTIONS AN NTT GROUP OF
09.2011 - 07.2013
Executive
UGAM SOLUTIONS PVT LTD
06.2007 - 08.2010
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