Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
AdministrativeAssistant
Vaibhav Agrawal

Vaibhav Agrawal

Mumbai

Summary

Seasoned professional with over 20 years of techno-functional experience, primarily in the banking sector. Known for a proactive and goal-driven approach, excelling in time management and problem-solving, with a reputation for reliability and adaptability. Demonstrates a proven track record of quickly learning and implementing new skills to enhance team success and drive organizational growth. Leadership experience includes managing diverse teams across multiple locations, including Mumbai, Hyderabad, and the USA, with a strong focus on performance evaluation, hiring, talent development, and retention. Currently serving as the Delivery Lead for the Robotics Automation team in Corporate Technology at JP Morgan Chase, responsible for automating HR, audit, and legal processes, managing projects and programs, engaging with stakeholders, and overseeing resource and talent management.

Overview

20
20
years of professional experience

Work History

Senior RPA Lead

JPMorgan Services India Pvt Limited
04.2018 - Current
  • Spearheaded development and deployment of RPA solutions across HR, Audit, and Legal departments, significantly increasing process efficiency.
  • Designed and implemented over 40 automation workflows using UiPath and WinAutomation, saving more than 114 FTEs.
  • Collaborated with department heads to identify automation opportunities, leading to 25% reduction in operational costs.
  • Managed team of 7 RPA developers, providing training and mentorship to enhance team capabilities and performance.
  • Conducted regular project reviews and stakeholder meetings to ensure alignment with business goals and timely delivery.

Application Support Manager

JP Morgan Chase
05.2015 - 03.2018
  • Led Anti-Money Laundering application implementations and support.
  • Implemented tactical tools to ensure regional compliance in Indonesia.
  • Led legacy compliance application migration to strategic AML solution within 3 months.
  • Managed MAS-related activities and created the APAC RACAM application based on SharePoint.
  • Developed DCC and MY Reporting as tactical solutions.

Application Support Manager

JPMorgan Services India Pvt Limited,
03.2013 - 04.2015
  • Managed six applications as an application support manager, making independent decisions.
  • Led tasks related to risk and disaster recovery activities.
  • Handled client and vendor communications and estimations independently.
  • Led a team in migrating legacy systems to modern platforms, enhancing system performance and user experience.
  • Collaborated with clients to gather requirements and deliver tailored software solutions, achieving a 95% client satisfaction rate.
  • Implemented code review processes and best practices, reducing bugs and improving code quality by 20%.

Application Support Analyst

JPMorgan Services India Pvt Limited
03.2007 - 02.2013
  • Led a team of 4 supporting various North America applications.
  • Developed tactical tools for regulatory requirements and closed major ASA for PC-based applications.
  • Managed hygiene breaks and supported CT level audits and MAS activities.
  • Created processes for onboarding regulatory apps in the JPMC environment, onboarding over 40 applications.
  • Operate Manager for various regulatory reporting applications, including Korea LRR, DataMart, Indonesia Regulatory Reporting, and Australia Tax Reporting.
  • Managed multi-time-zone support across Australia, India, Japan, Korea, Thailand, Indonesia, Malaysia, and China.

Sr. Software Engineer

Travelex India Pvt. Ltd
10.2004 - 03.2007
  • Developed applications and provided production support, analyzing and troubleshooting issues to deliver solutions that meet customer needs.
  • Focused on enhancement, process improvement, and maintaining quality standards.
  • Inspected equipment, assessed functionality, and optimized controls.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Supported the Third Party Dream General Ledger Application.
  • Developed and supported the Travelex Money Transfer (TMT) website.
  • Supported the OFAC application for AML inquiries.

Education

Postgraduate Diploma in Advance Computing -

C-DAC
Mumbai
02-2000

Bachelor Of Commerce -

Mumbai University
Mumbai, India
04-1998

Skills

Management *****:

  • Process Optimization & Automation
  • Project and Program Management
  • Stakeholder Engagement & Communication
  • Data Management
  • Resource & Talent Management
  • Technical Troubleshooting & Problem Solving
  • Database Management
  • Front-End Development

Hands on experience on Tools:

  • RPA WinAutomation / PowerAutomate ****
  • RPA UiPath *****
  • Alteryx 106 ***
  • Python Jupiter and Google Colabs ***
  • SQL Server 2022 ****

Programming Language:

  • SQL Scripting ****
  • Python **
  • Javascript ***
  • C# & VB Net ****
  • Java **

Up Skilling (Target Q1 2025):

  • AWS Cloud Practitioner
  • Tableau 202430
  • MongoDB
  • Advance Python

Accomplishments

  • Received Impact award for Process Excellence in Dec 2022.
  • Received CT Excellence Award for Client Impact in 2022
  • Automation Champion Finalist in 2023
  • 40+ automation workflows using UiPath and Win Automation, saving more than 114 FTE.
  • Automation solution received Impact award for Process Excellence in 2018
  • Received many GFT 1 Gold & 6 Silver Coin Awards from 2008 to 2012 for project delivery

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior RPA Lead

JPMorgan Services India Pvt Limited
04.2018 - Current

Application Support Manager

JP Morgan Chase
05.2015 - 03.2018

Application Support Manager

JPMorgan Services India Pvt Limited,
03.2013 - 04.2015

Application Support Analyst

JPMorgan Services India Pvt Limited
03.2007 - 02.2013

Sr. Software Engineer

Travelex India Pvt. Ltd
10.2004 - 03.2007

Postgraduate Diploma in Advance Computing -

C-DAC

Bachelor Of Commerce -

Mumbai University
Vaibhav Agrawal