Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
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Vaibhav Agrawal

Vaibhav Agrawal

Mumbai

Summary

With over 20 years of techno-functional expertise in the banking sector, I am recognized for my proactive, results-driven approach and exceptional problem-solving abilities. As a seasoned leader, I have successfully managed diverse teams across Mumbai, Hyderabad, and the USA, with a focus on talent development and retention. Currently, as the Delivery Lead for the Robotics Automation team at JP Morgan Chase, I oversee the automation of HR, audit, and legal processes, driving efficiency and innovation. My skills in project management, stakeholder engagement, and resource management are complemented by my technical proficiency in C#, Java, Python, UiPath, Alteryx, and Tableau, which I leverage to deliver impactful solutions.

Overview

20
20
years of professional experience

Work History

Senior RPA Lead

JPMorgan Services India Pvt Limited
04.2018 - Current
  • Spearheaded development and deployment of RPA solutions across HR, Audit, and Legal departments, significantly increasing process efficiency.
  • Designed and implemented over 60 automation workflows using UiPath and WinAutomation, saving more than 135FTEs.
  • Collaborated with department heads to identify automation opportunities, leading to 25% reduction in operational costs.
  • Managed team of 7 RPA developers, providing training and mentorship to enhance team capabilities and performance.
  • Conducted regular project reviews and stakeholder meetings to ensure alignment with business goals and timely delivery.
  • Established best practices and innovative solutions to enhance production rates and output quality.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Build Bot Builder in WinAutomation for faster project delivery.

Application Support Manager

JP Morgan Chase
05.2015 - 03.2018
  • Led Anti-Money Laundering application implementations and support.
  • Implemented tactical tools to ensure regional compliance in Indonesia.
  • Led legacy compliance application migration to strategic AML solution within 3 months.
  • Managed MAS-related activities and created the APAC RACAM application based on SharePoint.
  • Developed DCC and MY Reporting as tactical solutions.

Application Support Manager

JPMorgan Services India Pvt Limited,
03.2013 - 04.2015
  • Managed six applications as an application support manager, making independent decisions.
  • Led tasks related to risk and disaster recovery activities.
  • Handled client and vendor communications and estimations independently.
  • Led a team in migrating legacy systems to modern platforms, enhancing system performance and user experience.
  • Collaborated with clients to gather requirements and deliver tailored software solutions, achieving a 95% client satisfaction rate.
  • Implemented code review processes and best practices, reducing bugs and improving code quality by 20%.

Application Support Analyst

JPMorgan Services India Pvt Limited
03.2007 - 02.2013
  • Led a team of 4 supporting various North America applications.
  • Developed tactical tools for regulatory requirements and closed major ASA for PC-based applications.
  • Managed hygiene breaks and supported CT level audits and MAS activities.
  • Created processes for onboarding regulatory apps in the JPMC environment, onboarding over 40 applications.
  • Operate Manager for various regulatory reporting applications, including Korea LRR, DataMart, Indonesia Regulatory Reporting, and Australia Tax Reporting.
  • Managed multi-time-zone support across Australia, India, Japan, Korea, Thailand, Indonesia, Malaysia, and China.

Sr. Software Engineer

Travelex India Pvt. Ltd
10.2004 - 03.2007
  • Developed applications and provided production support, analyzing and troubleshooting issues to deliver solutions that meet customer needs.
  • Focused on enhancement, process improvement, and maintaining quality standards.
  • Inspected equipment, assessed functionality, and optimized controls.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Supported the Third Party Dream General Ledger Application.
  • Developed and supported the Travelex Money Transfer (TMT) website.
  • Supported the OFAC application for AML inquiries.

Education

Postgraduate Diploma in Advance Computing -

C-DAC
Mumbai
02-2000

Bachelor Of Commerce -

Mumbai University
Mumbai, India
04-1998

Skills

    Management *****:

  • Process Optimization & Automation
  • Project and Program Management
  • Stakeholder Engagement & Communication
  • Data & Database Management
  • Resource & Talent Management
  • Technical Troubleshooting & Problem Solving
  • Automation / ETL and Visualization Tools:

  • RPA WinAutomation / PowerAutomate ****/ UiPath *****
  • Alteryx 106 ***
  • Tableau 202430 ***
  • PowerBI Desktop
  • Programming Language:

  • C# & VBNet ****
  • Python ***
  • Java ***
  • Up Skilling :

  • AWS Cloud Practitioner
  • MongoDB

Accomplishments

  • Automation Leadership: Led the development of over 60 RPA workflows at JPMorgan, saving 135+ FTEs and reducing costs by 25%, enhancing efficiency in HR, Audit, and Legal departments.
  • Team Development: Managed and mentored a team of 7 RPA developers, fostering a culture of innovation and continuous improvement.
  • Project and Client Success: Successfully migrated legacy compliance applications to strategic solutions, achieving a 95% client satisfaction rate and ensuring alignment with business goals.
  • Regulatory Compliance: Implemented Anti-Money Laundering applications and tools across multiple countries, ensuring regional compliance and managing MAS-related activities.
  • Technical Savvy: Technologically savvy with experience in C#, Java, Python, UiPath, Alteryx, and Tableau, delivering innovative solutions and improving operational efficiency.
  • Cross-Regional Management: Managed teams and support across multiple global locations, onboarding over 40 regulatory applications.
  • Process and Risk Management: Enhanced processes and compliance, leading risk and disaster recovery activities to ensure business continuity.
  • Awards and Recognition: Received multiple awards, including the Impact Award for Process Excellence (2018, 2022), CT Excellence Award for Client Impact (2022), and Automation Champion Finalist (2023).

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior RPA Lead

JPMorgan Services India Pvt Limited
04.2018 - Current

Application Support Manager

JP Morgan Chase
05.2015 - 03.2018

Application Support Manager

JPMorgan Services India Pvt Limited,
03.2013 - 04.2015

Application Support Analyst

JPMorgan Services India Pvt Limited
03.2007 - 02.2013

Sr. Software Engineer

Travelex India Pvt. Ltd
10.2004 - 03.2007

Postgraduate Diploma in Advance Computing -

C-DAC

Bachelor Of Commerce -

Mumbai University
Vaibhav Agrawal