Vaibhavi Kharge
Pune
Summary
Dynamic Operations Specialist at BrandMuscle, adept in quality assurance and digital evaluation. Successfully enhanced e-commerce user experience and ensured compliance with OEM guidelines. Proven ability to communicate effectively and drive process improvements, fostering team collaboration and achieving operational excellence.
Overview
3
3
years of professional experience
Work History
Operations Specialist
BrandMuscle An Ansira Company
Pune
04.2022 - Current
- Reviewed dealer websites and media channels to ensure compliance with OEM guidelines.
- Processed claims based on advertisements across digital platforms and third-party websites.
- Evaluated e-commerce website design, functionality, and mobile app performance for optimal user experience.
- Provided support through live chat, email, and social media to resolve inquiries and gather feedback.
- Monitored adherence to guidelines in dealer websites, issuing violation letters when necessary.
- Verified critical information on social media and offered constructive feedback to dealers.
- Assigned tasks to team members and communicated daily objectives via email.
- Maintained a query/error/update tracker to facilitate team operations.
Education
MCom -
C K Goyal College
DapodiBCom -
Brihan Maharashtra College Of Commerce (BMCC)
FC roadIntermediate -
Kendriya Vidyalaya No1 AFS Pune
LohegaonMatriculation -
Kendriya Vidyalaya No1 AFS Pune
LohegaonSkills
- Quality assurance
- Digital evaluation
- Spend review
- Process documentation
- Website evaluation
- Process improvement
- Written and verbal communication
Language Efficiency
- English
- Hindi
- Marathi
Affiliations
National and international dance performer and have received awards for winning the dace competition.
Accomplishments
- Have received the certificate Of best employee of the quarter being the Re-Imaginer
Timeline
Operations Specialist
BrandMuscle An Ansira Company
04.2022 - Current
MCom -
C K Goyal College
BCom -
Brihan Maharashtra College Of Commerce (BMCC)
Intermediate -
Kendriya Vidyalaya No1 AFS Pune
Matriculation -
Kendriya Vidyalaya No1 AFS Pune
Similar Profiles
Nayanshree JainNayanshree Jain
Manager, Human Resources at Brandmuscle, An Ansira CompanyManager, Human Resources at Brandmuscle, An Ansira Company
Sachin TripathiSachin Tripathi
Sr. COOP Claim Specialist at BrandMuscle An Ansira Company Pvt LtdSr. COOP Claim Specialist at BrandMuscle An Ansira Company Pvt Ltd
Stacey ReaganStacey Reagan
Senior Account Manager, Client Success at BrandMuscle/AnsiraSenior Account Manager, Client Success at BrandMuscle/Ansira
Aditya SawantAditya Sawant
Sr. Manager Network Operations at Vitech Systems Asia Pvt Ltd.Sr. Manager Network Operations at Vitech Systems Asia Pvt Ltd.
Pranjal SharmaPranjal Sharma
Advanced Software Developer at AmdocsAdvanced Software Developer at Amdocs