VAIBHAVI MUKKU
Salesforce developer
Hyderabad
Summary
- CAPGEMINI Hyderabad, India
- Over 3 years of experience as a Salesforce Developer/Administrator, with expertise in designing, developing, configuring, customizing, enhancing, and deploying Salesforce solutions to drive business success
- Proficient in customizing Salesforce applications using Apex, Visualforce, Lightning Components, and declarative automation tools such as Process Builder and Flow.
- Experienced in Salesforce integrations, including custom and standard integrations, Platform Events, Change Data Capture, and Salesforce Connect, enabling seamless data flow and external system connectivity.
- Skilled in analysing business requirements and translating them into scalable, efficient, and maintainable solutions within the Salesforce platform.
- Extensive experience with Salesforce Service Cloud and Health Cloud along with expertise in Copado and Change Set deployments
- Proficient in data management tools such as Data Loader, Workbench, Salesforce Inspector, and Salesforce Change Set Helper.
- Managed all phases of the project lifecycle (SDLC), primarily following Agile methodology.
- Implemented security and sharing rules at the object, field, and record levels for different users within the organization, and created various profiles with permissions based on the organizational hierarchy.
- Completed multiple Salesforce training courses on Udemy, and achieved certification including Salesforce AI Associate, Salesforce AI Specialist, and Salesforce Platform Developer I.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
SrANALYST/SOFTWARE ENGINEER
CAPGEMINI
01.2022 - Current
- STELANTIS PROJECT || SERVICE CLOUD
- Stellantis is a automobiles Manufacturing company. Customers of this company found any defect in product they purchased they raise a Salesforce case through Email-to-Case service. Thus, created case will be assigned to queues based on region. Designed and implemented custom objects to store goods purchased, seamlessly integrating with external systems via REST APIs to ensure real-time data flow and improved data management. Leveraged platform events and flows to subscribe to external events, creating event-driven automation for smooth synchronization across platforms. Enhanced security and efficiency by implementing OAuth 2.0 for secure API calls, resulting in a scalable, automated integration architecture.
- Key Achievements:
- Developed integration solutions between Salesforce and external system for seamless data exchange, improving data accuracy and reducing manual intervention by 40%.
- Leveraged Standard and custom (REST) APIs to synchronize Salesforce object details with external systems upon creation, enhancing cross-platform collaboration.
- Worked on Platform Events, Change Data Capture, Salesforce Connect, Named Credentials, remote site settings, Connected App
- Tested REST API's using Postman to ensure data is flowing from salesforce to other systems and vice versa.
SENIOR ANALYST
Embetca Health Care
05.2023 - 08.2024
- SERVICE CLOUD, HEALTH CLOUD
- Crafted a health care application from inception, encompassing diverse functionalities such as Apex classes, Flows, Sharing settings, Approval Processes, Validation Rules, and Changesets. Designed and implemented custom objects to handle Health Care requirements.
- Key Achievements:
- Developed Application from the scratch including Apex Class, LWC, Flows, Approval Process, Validation Rules, sharing rules &
- Performed Data security.
- Performed Deployments including Production deployment, and ensured bug free environment.
- Conducted regular skill enhancement activities, staying current with the latest advancements in the salesforce domain to drive continuous improvement.
- Connected with technical support teams (Run team) to ensure application stability.
- Played a key role in ensuring the reliability and quality of embetca applications.
Education
Bachelor of Technology - ElectricalEngineering
POTTI SRIRAMULU CHALAVADI MALLIKARJUNA RAO COLLEGE OF ENGINEERING &TECHNOLOGY
07.2017 - 07.2021
ClassXII - undefined
Sri Chaitanya Junior College
07.2015 - 05.2017
Skills
- Apex
- LWC
- Java
- SQL
- HTML
- JS
Certification
Salesforce Platform Developer I
SOFT SKILLS
PublicSpeaking,CommunityEngagement,Storytelling,Leadership,Empathy,Team-Work
Languages
Telugu
Hindi
English
Timeline
SENIOR ANALYST
Embetca Health Care
05.2023 - 08.2024
SrANALYST/SOFTWARE ENGINEER
CAPGEMINI
01.2022 - Current
Bachelor of Technology - ElectricalEngineering
POTTI SRIRAMULU CHALAVADI MALLIKARJUNA RAO COLLEGE OF ENGINEERING &TECHNOLOGY
07.2017 - 07.2021
ClassXII - undefined
Sri Chaitanya Junior College
07.2015 - 05.2017
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