Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Timeline
Vaibhav Kulkarni

Vaibhav Kulkarni

Nashik

Summary

Versatile IT professional with a robust skill set encompassing DevOps tools like Docker, Kubernetes, Ansible, Terraform etc. , Linux administration, IT technical support, web development, and expertise in managing CMS platforms like Joomla and WordPress.

With over all 16+ years of hands-on work experience in Linux administration, implementing security measures and optimizing server performance. On the web development front, bring a creative flair and technical prowess, specializing in CMS platforms such as Joomla and WordPress. Experience includes designing, developing, and maintaining websites over 600+, ensuring a user-friendly experience and optimal functionality. Additionally, well-versed in hosting control panels like cPanel and Directadmin, facilitating smooth and secure website management.

Overview

19
19
years of professional experience
9
9
Certifications

Work History

Senior Global Customer Support Analyst

Pivotree Solutions India Pvt. Ltd.
08.2022 - Current
  •  Associate as part of configuration management using Ansible
     Associate for creating ec2 instances on AWS for scale up activity as part
    of promotion activity on festival period.
     Associate for infrastructure migration to AWS paltform.
     Associate for implementing / deployment of applications like weblogic
     User & Group administration, Controlling Access to files with ACLs
     Linux and Windows & MDM server Patching and Upgrades
     Executing Changes as per ITIL Change Management process
     Implement an enterprise class monitoring platform (Zabbix, New Relic,
    Grafana and CloudWatch)
     Working with AWS services like EC2, IAM Roles, Route 53, and more
     Prioritize and assign work to team members ensuring that the customer's
    issues are resolved in a timely and effective manner
     Develop comprehensive documentation for each procedure and
    policy, including process flows and work instructions
     Regularly review and update the procedures and policies to ensure that
    they remain relevant and effective
     Work closely with other departments to ensure that team is aligned with
    the overall company strategy and goals
     Identify opportunities for collaboration and cross-functional projects to
    improve overall IT service delivery
     Act as an Incident Manager, respond to the Incidents when they occur
    and take necessary steps to restore the service and return the business to
    normal operations as quickly as possible
     Work closely with the management to support day-to-day operations of
    the Team including developing reports, analyzing data, and providing
    input on strategy and planning

Senior Linux System Administrator Web site Designing and Development

Geeks Technologies
11.2007 - 08.2022
  • Provisioning Linux(AlmaLinux, CentOS, RHEL) and Windows Servers Comfortable with Root level access for Linux servers
  • Migration from cPanel to Directadmin for more than 450 sites
  • Handle a team of 5-6 techs in a shift as shift in charge
  • Installation of scripts and software
  • CPanel etc
  • Installation of packages and services on the Server like YUM and RPM
  • Installation, Optimization, Upgradation, Configuration of Apache and various software's like CDP backup, Antivirus, CXS, mailwatch, mailscanner etc
  • Monitoring Shared, Reseller, Cloud and Dedicated Servers for high load, down alerts, memory, disk usage, backup and mail queue alerts
  • Configuring cPanel, Imunify 360, LiteSpeed Web Server, Jetbackup 4 and 5, adding IPs to Cloud and Dedicated Servers
  • Preparing RCA and PCA reports for Server Outage and Server performance
  • Working on Abuse cases (Phishing, Spamming, Resource Abuse and DMCA complaints)
  • Performing disk cleanup tasks on Linux and Windows Servers (if reached above threshold)
  • Installing and renewing SSL certificates for different Servers and domains
  • Experience working with issues related to cPanel/WHM and Plesk
  • Whitelisting IPs under Security groups on AWS
  • Capable of handling multiple desks at a time
  • Ticket Handling within SLA of the project.

Executive Management information system

Samsonite South Asia Pvt Ltd.
04.2005 - 10.2007
  • Worked as team member of Management Information system tech to develop reports required for financial Planning
  • Handling of Marketing Department reporting for Gulf region
  • Reporting directly to CEO
  • Managing customer follow up and reconciliation of dues for Gulf region to keep the inflow of funds regular
  • Special task for creating reporting of quantity Analysis of sales finalized for the month for zonal balance sheet
  • Zone consists of Asia, gulf, Hong Kong and Europe
  • Worked on ERP system BAAN and its reporting, customizing the reports in BAAN system

Education

Masters of Commerce - Mcom -

BYK College, Pune University

HSC - undefined

BYK College, Nashik

SSC - undefined

Rachana Vidyalaya, Nashik

Skills

Monitoring Tools: - Grafana, Zabbix, NewRelic, OpsGenie and Amazon CloudWatchundefined

Certification

Post Graduate Program in DevOps

Awards

  • Outstanding performer - Geeks Technologies
  • Received Employee of the month award four times.
  • Received Web developer appreciation form various end customers website development projects.
  • Promoted as Shift Lead.

Timeline

Senior Global Customer Support Analyst - Pivotree Solutions India Pvt. Ltd.
08.2022 - Current
Senior Linux System Administrator Web site Designing and Development - Geeks Technologies
11.2007 - 08.2022
Executive Management information system - Samsonite South Asia Pvt Ltd.
04.2005 - 10.2007
BYK College, Pune University - Masters of Commerce - Mcom,
BYK College, Nashik - HSC,
Rachana Vidyalaya, Nashik - SSC,

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