Vaibhav Sharma
Global Transformation & Program Manager
Gurugram
Summary
Global Program & Transformation Manager with 20 years of experience delivering structured migration and enterprise initiatives across multi-geometry environments. PMP-certified leader with strong expertise in governance, stakeholder alignment, and financial discipline. Upskilled in Generative AI and digital capabilities to support future-focused transition & transformation programs.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Career Break
Upskilling & Certification
05.2025 - 10.2026
- Completed a 10-month IIM Indore program in strategy, finance, and business operations.
- Pursued IIT Madras certification in Generative and Agentic AI: build AI apps, multi-source search assistants, and HTML dashboards, workflows using Claude, n8n, Python, and Relevance AI.
- Built a self-contained reconciliation dashboard, automating cash-book/bank-statement matching, exception-flagging, and audit sign-off for a routine finance-close control.
- Delivered a 3-agent (Researcher, Analyst, Author) PMO system, validating 20 project data sets (simulated), 65 risks with audit logs, and mandatory human approval (HITL) before release as part of the capstone submission.
Project Manager – Contractor
Marx India Staffing Solutions Private Limited
06.2026 - 07.2026
- Led four workstreams for a Phase 2 ERP readiness, aligning the company and client on future-state process documentation ahead of implementation.
- Coordinated go-live readiness, weekly status, and SteerCo reporting to support milestone delivery.
- Built AI tools for transition planning, dashboards, and meeting documentation.
Assistant Vice President – Program & Transition
Genpact India
09.2023 - 04.2025
- Led 2 F&A transitions - $40M combined TCV, 240 FTEs across 2 clients ($20M/120 FTEs each) in India, Europe, and North America, delivering both on-time go-lives.
- Owned a ~$400K transition/PMO budget and Steerco governance through contracting, knowledge transfer, guided production, and go-live through hypercare phases.
- Locked SLA/KPI baselines and introduced automation and reporting tooling — status dashboards, and transition-metric tracking to provide visibility on go-live and steady-state handover to the operations team.
Senior Manager / Program Lead – Global Transition
Accenture India
05.2016 - 09.2023
- Led 20+ transition solutions (RFIs and RFPs) across F&A (PTP, OTC, RTR) and HRO (Talent Acquisition, L&D, and Workforce Administration) towers worth $5M to $50M TCV for 20 to 500 FTEs per engagement.
- Build comprehensive transition plans, defining objectives, scope, wave design, timelines, resource pyramids, and key milestones, mapped to delivery centers across India, Europe, and North America.
- Designed cost-benefit models to forecast transition impact on operations and profitability, feeding directly into deal P&L, and Stage-Gate approval decisions.
- Led a transition worth $2M to $20M TCV for 10 to 400 FTEs, embedding SLA governance and exit criteria that held through contracting, knowledge transfer, guided production, go-live, and hypercare before handover to operations.
- Delivered a 50 FTE ERP transition across multiple locations using SAP S/4HANA.
Manager – Operations
Accenture India
09.2014 - 05.2016
- Led procurement for direct and indirect categories, ensuring timely delivery of materials and services to the client’s mining sites in South Africa.
- Ran the RFX process end to end — negotiating supplier pricing, releasing purchase orders, and expediting on-time material delivery to site.
- Client: Mining Company
Manager – Operations
Accenture India
10.2012 - 04.2014
- Led indirect procurement for facilities, IT hardware, and professional services across multiple markets.
- Client: Bank
Convergys – Senior Buyer | Genpact – Assistant Manager, Operations & Procurement | IBM Daksh – Customer Service Executive
IBM Daksh | Genpact | Convergys
09.2003 - 10.2012
- Progressed through operational, procurement, and service-delivery roles, building strong foundations in stakeholder management, process execution, vendor management, and operational leadership.
Education
Executive Program In Business Management - Business Management
IIM Indore
Indore, India 04.2001 -
Project Management Professional - Project Management
PMI
USA 04.2001 -
Bachelor of Arts - Arts
Delhi University
New Delhi 04.2001 -
Executive Program in Generative AI And Agentic AI - Generative AI And Agentic AI - No Code
IIT Madras
Chennai, India 04.2001 -
Skills
Program Leadership Governance & Budget Oversight Change Enablement Stakeholder Alignment Risk Management
Certification
Project Management Professional (PMP) – PMI – 2020, Lean Six Sigma Green Belt (Trained)
Timeline
Project Manager – Contractor
Marx India Staffing Solutions Private Limited
06.2026 - 07.2026
Career Break
Upskilling & Certification
05.2025 - 10.2026
Assistant Vice President – Program & Transition
Genpact India
09.2023 - 04.2025
Senior Manager / Program Lead – Global Transition
Accenture India
05.2016 - 09.2023
Manager – Operations
Accenture India
09.2014 - 05.2016
Manager – Operations
Accenture India
10.2012 - 04.2014
Convergys – Senior Buyer | Genpact – Assistant Manager, Operations & Procurement | IBM Daksh – Customer Service Executive
IBM Daksh | Genpact | Convergys
09.2003 - 10.2012
Executive Program In Business Management - Business Management
IIM Indore
04.2001 -
Project Management Professional - Project Management
PMI
04.2001 -
Bachelor of Arts - Arts
Delhi University
04.2001 -
Executive Program in Generative AI And Agentic AI - Generative AI And Agentic AI - No Code
IIT Madras
04.2001 -