Summary
Overview
Work History
Education
Skills
Certification
TECHNICAL SKILLS
PERSONAL INFORMATION
Timeline
Generic

VAIDHYANATHAN JAIYASHANKAR

CHENNAI

Summary

Dedicated professional with 3+ years of experience in customer service and operations within the logistics industry. Skilled in managing ocean export documentation, stakeholder coordination, and end-to-end shipment processes. Proficient in tools like Corvi, Canopus, and VIP (VESON IMOS Platform), with a strong commitment to delivering customer satisfaction, resolving service issues, and maintaining compliance with international shipping standards. Seeking to contribute my expertise to a dynamic customer service and operations team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

SENIOR ASSOCIATE-IPS

MOL INFORMATION TECHNOLOGY PRIVATE LIMITED
09.2024 - Current
  • Registered Arrival, Daily Noon, and Departure Reports in VIP
  • Recorded NET daily TCE values and updated voyage statuses.
  • Monitored vessel redelivery dates and times.
  • Created invoices for freight and BAF for MOLDB Division.
  • Handled customer queries related to voyage and freight details.
  • Inputting Itinerary and ROB(A1 &A2).
  • Compiled team activity reports for senior management.

SENIOR EXECUTIVE - DOCUMENTATION

DAHNAY LOGISTICS
12.2023 - 08.2024
  • Negotiated rates with carriers and airlines to ensure best options for bookings.
  • Oversaw entire export documentation process, guaranteeing compliance with all legal requirements.
  • Ensured accurate completion of shipping documentation such as bookings, SI submissions, reviewed draft MBLs, commercial invoices, packing lists and shipping bills.
  • Effectively managed communication and coordination with diverse stakeholders such as shippers, carriers, CHA, co-loader and NVOCC for seamless execution of export operations.
  • Resolved documentation discrepancies and maintained effective communication with internal teams and external partners.
  • Ensured promptness in invoice generation and job closure finalization.
  • Maintained punctuality in filing AMS and ISF for US shipments.

OPERATIONS EXECUTIVE - OCEAN EXPORT

HERMES TRAVELS & CARGO PRIVATE LIMITED
11.2021 - 11.2023
  • Secured advantageous rates by actively engaging with shipping lines and co-loaders, resulting in highly efficient transportation solutions for the company pricing.
  • Utilized Corvi software to generate numerous job files while maintaining accurate records, resulting in improved documentation procedures.
  • Enhanced efficiency by expertly managing electronic documents in Corvi for convenient information retrieval
  • Generated MBL and HBL documents with unwavering accuracy and adherence to industry regulations.
  • This expertise contributed to smoother shipping processes, minimized discrepancies, and improved customer satisfaction
  • Prepared and maintained customer and internal DSR, distributing them to customers and management.
  • Used Canopus software to generate an export checklist, promoting efficient customer collaboration and initiating the SB number generation process.
  • Obtained competitive shipping rates from liners and co-loaders, showcasing effective negotiation skills in securing cost-effective transportation solutions for the company.
  • Provide customer quotes based on sales needs.
  • Enhanced knowledge on import shipments.

Education

Bachelor of Science - Software Applications

AGURCHAND MANMULL JAIN COLLEGE
2021

Diploma - International logistics

BUSINESS SCHOOL OF LOGISTICS AND SHIPPING
2021

Skills

  • Customer Communication
  • Time Management
  • Fast Learning
  • Calm Under Pressure
  • Active Listening
  • Attention to Detail





Certification

  • LOGISTICS SKILL COUNCIL CERTIFICATE NO:LSC/BSLS/2021-22/011
  • MICROSOFT OFFICE SHORTCUTS AND SPEED TIPS:CERTIFICATE URL:ude.my/UC-89de3afc-f97c-45bd-8bd4-375941d913b8
  • EXCEL PIVOT TABLES IN A NUTSHELL:ude.my/UC-58faebf9-2746-4333-8880-3206c4cb3b12

TECHNICAL SKILLS

  • ODEX & MMD3 PORTAL
  • KALE LOGISTICS CORVI
  • KALE LOGISTICS CANOPUS
  • CARGOWISE ONE
  • INNTRA
  • MS OFFICE
  • SEA NAVIAGATOR SOFTWARE
  • VIP(VESON IMOS PLATFORM) SOFTWARE

PERSONAL INFORMATION

  • Place of birth: CHENNAI
  • Date of birth: 02/06/1999
  • Nationality: INDIAN
  • Having valid passport

Timeline

SENIOR ASSOCIATE-IPS

MOL INFORMATION TECHNOLOGY PRIVATE LIMITED
09.2024 - Current

SENIOR EXECUTIVE - DOCUMENTATION

DAHNAY LOGISTICS
12.2023 - 08.2024

OPERATIONS EXECUTIVE - OCEAN EXPORT

HERMES TRAVELS & CARGO PRIVATE LIMITED
11.2021 - 11.2023

Diploma - International logistics

BUSINESS SCHOOL OF LOGISTICS AND SHIPPING

Bachelor of Science - Software Applications

AGURCHAND MANMULL JAIN COLLEGE
VAIDHYANATHAN JAIYASHANKAR