Dedicated professional with 3+ years of experience in customer service and operations within the logistics industry. Skilled in managing ocean export documentation, stakeholder coordination, and end-to-end shipment processes. Proficient in tools like Corvi, Canopus, and VIP (VESON IMOS Platform), with a strong commitment to delivering customer satisfaction, resolving service issues, and maintaining compliance with international shipping standards. Seeking to contribute my expertise to a dynamic customer service and operations team.