Vaishak Suresh

• Gained hands-on experience in Property & Casualty (P&C) insurance operations within the UK brokerage market.
• Executed key SSM core operations for a UK brokerage, ensuring high accuracy and compliance with service standards.
• Developed and delivered market presentations to support client renewals and business retention.
• Streamlined processing of invoice request forms and renewal invoicing to ensure timely billing.
• Maintained and updated policy and client records within the PRISM system.
• Produced and monitored new business reports to support performance tracking and decision-making.
• Handled non-core operational tasks, including Acturis data uploads and system maintenance.

• Negotiated mutual settlement agreements with third-party carriers, leading to efficient claim subrogation, and revenue enhancement for Allstate.
• Process in which we are recovering the amount paid from the at-fault third party.
• Lodging a claim.
• Verifying the supports, such as the police report and policy documents, to lodge a claim and the FNOL.
• On-time closures of claims.
• Interaction with the adjusters and clients on a day-to-day basis.
• Complete accountability and responsibility for all the closures of the claim subrogation from third-party carriers.
• Generating maximum revenue for the company.
• Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross-business units, as well as internal or external customers.
• Provide guidance to less experienced peers.
• Training and knowledge transfer of the end-to-end process to the new teammates, as I am from the pilot batch.

• Streamlined loan processing for SLK (Coforge) by ensuring accurate insurance information and document validation, improving loan closure timelines.
• A mortgage industry professional with loan processing experience.
• Calling agents and taking information about insurance details, such as premiums, deductibles, etc.
• Escrow account handling.
• Detail-oriented, thorough in gathering borrower information, verifying loan documents, and reviewing file documentation to guide each loan.
• Training and knowledge transfer of the end-to-end process to the new teammate.
• As a Backup SME, I have shared my process knowledge and trained nearly 12 individuals.
• On-time closures of loans.
• Problem-solving ability and convincing skills.
• Interacting with vendors for the right closures by helping them with the right information.
• Update the insurance details in the system. (Policy details)
• Validation and verification of documents (insured names, policy effective dates, property address, etc.).
• Sharing daily reports with the team on daily closures.
• Complete accountability and responsibility for all the closures of the discrepancies.
• Review, research, analyze, calculate, and submit mortgage claims that are moderately complex.
• Mortgage industry professional with loan processing experience.

• Enhanced BGV process at Aegis by establishing effective communication channels with employers and educational institutions, resulting in quicker onboarding.
• End-to-end process management of BGV.
• Reaching out to employers for relevant information and documents.
• Seeking all the contacts and complete existential information of a company, university, college, or institute.
• Extending emails for verifications of the candidate or employee to the company or university.
• Major contributions toward retaining employees involve assisting them and educating them in sharing the right information and documents.
• Helping the candidates understand the importance of sharing documents and details required for the BGV.
• Connecting with the recruitment team and people advisors, and extending support on early closures of BGV to onboard the candidate, or to retain the employee.
• Taking approvals on time to ensure the candidate can be onboarded with the help of approvals.
• Subject matter expertise in background verification.

• Uploading the menu manually to the app.
• Assessing Customer Preferences.
• Food budgeting skills.
• Collaboration Skills.
• Nutritional Knowledge.
• Marketing Skills.

• Typed, formatted and edited correspondence and other documents.
• Created reservations for guests using computer software programs.
• Copied, sorted and filed records of office activities and business transactions.
• Processed payments for guest accounts.
• Maintained accurate records of all activities performed throughout internship period.

● Front Office, ● Housekeeping, ● Food & Beverage Service, ● Food & Beverage Production, ● Sales & Marketing, ● Human Resources.