VAISHALI CHANDNANI
Key Account Manager - Brand Specialist
Bengaluru
Summary
Customer-focused account and sales management professional with 6.5+ years of experience in driving revenue growth, client success, and strategic expansion across diverse industries. Proven track record in managing complex portfolios, resolving client escalations, and enabling cross-functional collaboration to deliver high-impact solutions. Adept at leveraging customer insights and data analytics to improve service delivery and performance outcomes.
Overview
7
7
years of professional experience
4037
4037
years of post-secondary education
Work History
Account Manager - Brand Specialist
Amazon
07.2023 - Current
- Managing EUR15M vendor portfolio; achieved 22% YoY revenue growth through strategic planning and expansion.
- Spearheaded internal-external alignment to resolve blockers and enhance the customer experience.
- Championed customer-centric approaches in all aspects of branding to ensure long-term loyalty and repeat business.
- Led client interactions, reviews (QBRs/MBRs), and insights delivery to drive customer satisfaction.
- Served as FY24 Category Deals Specialist, generating EUR 5M via promotional strategies.
Account Manager
GeekyAnts
11.2021 - 06.2023
- Owned key client accounts across healthcare, lifestyle, and tech; maximized revenue via cross-selling.
- Built strategic long-term client relationships and acted as main point of contact for escalations.
- Identified upsell opportunities and contributed to legal and business negotiation processes.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Deputy Manager - Corporate Sales
Naukri.com
01.2019 - 09.2021
- Managed a 50+ client portfolio; exceeded quarterly sales targets through consultative selling.
- Developed tailored proposals and monitored market trends to optimize client acquisition.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
Education
MBA -
St. Kabir Institute of Professional Studies
Ahmedabad, India01-2017
B.Com -
Tolani Commerce College
Skills
- Customer Experience (CX) Account Management Upselling & Cross-selling Stakeholder Engagement
Timeline
Account Manager - Brand Specialist
Amazon
07.2023 - Current
Account Manager
GeekyAnts
11.2021 - 06.2023
Deputy Manager - Corporate Sales
Naukri.com
01.2019 - 09.2021
MBA -
St. Kabir Institute of Professional Studies
B.Com -
Tolani Commerce College
Similar Profiles
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Yashvvi JangidYashvvi Jangid
Senior Risk Analyst at AmazonSenior Risk Analyst at Amazon
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon
Abdallah AdawiAbdallah Adawi
Language Manager at AmazonLanguage Manager at Amazon
SHARMILA SSHARMILA S
IT Audit Consultant at SeimensIT Audit Consultant at Seimens