Software Analyst with 2.6+ years' experience at Capgemini, focusing on Cisco VoIP and Microsoft Teams Telephony. Proficient in CUCM management and voice troubleshooting, with a strong track record in successful system migrations and ensuring seamless operations.
Experience Highlights
Highly motivated and experienced in Cisco VoIP and Microsoft Teams Telephony operations. Proven expertise in CUCM, voice troubleshooting, and Teams Admin Center for user provisioning, call queues, and auto attendants. Skilled in Cisco IPT to Teams migrations.
Technology
Tools:
(Monitoring Tool)
Programming skills: