Vaishali Sharma

• Managed end-to-end accounting integrations between company and ERP systems including Zoho Books, Oracle NetSuite, SAP, and others
• Owned the integration lifecycle: onboarding, configuration, testing, go-live, and post-implementation support
• Designed and implemented GL mappings, tax configurations, and data flow logic to ensure accurate financial postings
• Enabled API-based automation, reducing manual accounting effort and improving data accuracy and processing speed
• Monitored and resolved integration issues, including sync failures, data mismatches, and reconciliation gaps
• Conducted root cause analysis (RCA) and implemented corrective actions to prevent recurring issues
• Managed and prioritised integration alerts and tickets (via Linear/Slack), focusing on high-value customers
• Developed and maintained SOPs, workflows, and best practices to drive scalable and efficient operations
• Handled stakeholder communication with finance teams and global clients (US, UAE, Middle East)

1. Leadership &Team Management

• Directed a team of more than 5 members, ensuring timely project completion.
• Conducted performance reviews, providing constructive feedback and personal development plans.
• Conducted comprehensive training sessions for new team members, fostering skill development and swift integration.
• Maintained productivity always at the given targets.

2. Accounts Receivables & Credit Management

• Timely cash collection of customer accounts.
• Asserting creditworthiness, minimising bad debts, ensuring contract compliance, and recommending legal actions.
• Handling top customers' (US-based clients) billing and collections-related queries.
• Responsible for invoicing, accounts receivable, order rebilling, credit memos, and handling customer satisfaction issues.
• Acted as the bridge between onshore finance controllers, audit teams, and internal departments (AP, AR, FP&A)

3. Process Improvement & Project Execution

• Streamlined Oracle Health acquisition to 70% of the portfolio.
• Drove process automation and reporting enhancements using Excel Macros / Power BI / Oracle tools.
• Designed and enforced R2R standard operating procedures, improving consistency and accuracy across entities.

1. Financial Accounting and Reporting

• Managed $1.2B portfolio across 1200 clients (GTO & BAMS) with a team of 5.
• Managed the full spectrum of financial accounting under the Record-to-Report function, including journal entries, reconciliations, intercompany settlements, and financial consolidations.
• Reviewed and validated financial statements (P&L, Balance Sheet, Cash Flow) ensuring all adjustments, accruals, and provisions were recorded correctly.
• Partnered with AP teams to review and validate vendor invoices, process accruals, and ensure timely expense postings, aligned with financial periods.
• Worked with AR teams on billing, cash application, collections, and resolving disputes to maintain accurate customer account balances.
• Supported R2R activities including balance sheet reconciliations, journal entries, intercompany adjustments, and financial variance analysis.

2. Reporting & Analysis

• Delivered monthly/quarterly/yearly reports (Hit-List, YOY, MOM, aging analysis).
• Maintained AR trackers, headcount utilization, and management reports and improved process transparency via data-driven performance metrics and dashboards.

3. Process Improvement & SOP Management

• IIdentified workflow optimization opportunities and updated SOPs regularly.
• Spearheaded pilot project transitions and harmonization of AR/AP processes.
• Handled authorized deductions and posted adjusting entries (TDS/Interco/VAT/GST/FX).

4. Stakeholder Management and Collaboration.

• Acted as escalation point; liaised with Billing, Finance, Legal, Tax, Sales, and Customer Service to resolve disputes and maintain client relationships.

5. Leadership & Training

• Conducted process training and mentored junior team members.
• Reviewed and validated team outputs to ensure accuracy and compliance.

• Experience in different areas during training of Statutory Audits and Internal Audit of Educational Institutions, Bank Audits and Mid-Size Clients
• Demonstrated a thorough understanding of Indian Taxation (Direct Tax & Indirect Tax) and Auditing concepts and applied to client and company situations
• Performed analytical review of Financial Statements and Internal Control Systems
• Opinions on various aspects of Income Tax
• Prepared Tax Audit Report and other documents relating the same
• Prepared Financial Statement, Audit Report and making recommendations to ensure that accounts are prepared and maintained with statutory obligations
• Filed ITR Returns and GST Tax Returns.