Vaishali S V
Madikeri
Summary
To be a part of an organization where I can utilize my knowledge and skills and contribute to the betterment of the company, country and myself. Methodical Product Owner with a meticulous and disciplined approach to gathering and understanding requirements, breaking down specifications and working alongside different departments to develop high-quality products. Tactical planner and complex problem-solver with experience in Telecom Fraud Management products. Prepared to bring 8.5 years' experience in the field to a challenging new role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Product Owner
Subex Limited
Bangalore
01.2022 - Current
- Identified and documented customer requirements, user stories, and acceptance criteria for product features.
- Collaborated with cross-functional teams to create product roadmaps and prioritize tasks.
- Gathered feedback from stakeholders to inform design decisions on existing products.
- Managed the release process by coordinating with multiple departments throughout the organization.
- Maintained a comprehensive understanding of relevant technologies, processes, standards, regulations.
- Participated in regular meetings with stakeholders to review progress against project plans.
Lead Technical Operations
Subex Limited
Bangalore
07.2018 - 12.2021
- Developed and implemented new processes to ensure efficient IT operations.
- Conducted regular system maintenance and performance monitoring activities.
- Identified and resolved complex technical problems in a timely manner.
- Managed the installation, configuration, troubleshooting, and maintenance of all computer systems within the organization.
Product Engineer
Subex Limited
Bangalore
07.2015 - 06.2018
- Investigated customer complaints to determine root cause of product failure.
- Evaluated existing processes and implemented process improvements to increase efficiency.
- Provided technical support during customer demonstrations of new products or features.
- Generated reports summarizing project progress and presented them at weekly meetings.
- Managed cross-functional workgroups tasked with multi-disciplinary reviews of new project proposals.
- Created and maintained process and production documentation.
Education
B.E in Electronics and Communication -
K.V.G College of Engineering, Sullia
Sullia01.2015
PUC - PCMB
St Joseph’s Composite Pre-university College, Madikeri
Madikeri01.2011
SSLC -
St Joseph’s Girls High School, Madikeri
Madikeri01.2009
Skills
- Product Planning
- Problem Resolutions
- Scrum Methodology
- Technical Expertise - SQL,Shell scripting necessary for L1/L2 operation
- Stakeholder Relationship Management
- Root Cause Analysis
- Decision-Making
- Application Installations
- Remote Assistance
- User Support
- Debugging
- Technical Documentation
- Troubleshooting and Diagnostics
- Technical Analysis
- Quality Assurance
- Basic Telecom Knowledge
Technical Skills
SQL,Shell, Unix
Interpersonal Skills
Certification
- PSPO 1 Certification from Scrum.org
- Scrum Team Member from Wowefy
Affiliations
- Onsite experience as a PO/OSE for multiple customers like ET- Ethiopia, MTNI-Iran
- Worked with multiple customers as L1/L2 support engineer for various regions
Languages
Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Accomplishments
- Awarded multiple times for team spirit, dedication and customer satisfaction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Associate Product Owner
Subex Limited
01.2022 - Current
Lead Technical Operations
Subex Limited
07.2018 - 12.2021
Product Engineer
Subex Limited
07.2015 - 06.2018
B.E in Electronics and Communication -
K.V.G College of Engineering, Sullia
PUC - PCMB
St Joseph’s Composite Pre-university College, Madikeri
SSLC -
St Joseph’s Girls High School, Madikeri
- PSPO 1 Certification from Scrum.org
- Scrum Team Member from Wowefy
Similar Profiles
Pankaj LandePankaj Lande
Assistant General Counsel at Subex LimitedAssistant General Counsel at Subex Limited
Priya SharmaPriya Sharma
Senior Consultant at Subex LimitedSenior Consultant at Subex Limited
Pankaj LandePankaj Lande
Assistant General Counsel at Subex LimitedAssistant General Counsel at Subex Limited