Vaishnavi Jakate
Senior Business Analyst
Pune,MH
Summary
Accomplished business analyst with over 5 years of experience in the BFSI sector and software solutions industry. Skilled in eliciting and analyzing complex business requirements, managing stakeholder expectations, and translating them into clear, concise technical specifications. Proficient in process improvement, project management, and on-time project delivery. Committed to fostering a positive work environment by mentoring and guiding colleagues to promote their professional growth. Leveraging strong communication, analytical, and problem-solving skills to drive successful software development and implementation.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Senior Business Analyst
Newgen Software Pvt. Ltd
06.2022 - Current
- Led the implementation of Lending processes for Retail, Agriculture & MSME, Account opening, Credit Monitoring, Compliance loan documentation and Motor- Non Motor Insurance process flow using platforms like Newgen Omnidocs, Omniscan, Omniflow, Omnirule in different IBPS, functioning as a Senior Business Analyst in an agile environment, collaborating on story grooming and acceptance criteria review
- Created Functional Specification Documents (FSD), Software Requirements Specifications (SRS), and conducted gap, scope, and impact assessments using UML, BPMN, Architecture and flowcharts
- Managed stakeholder relationships, gathering requirements, process optimization and ensuring alignment throughout the project lifecycle with a focus on timely delivery using data visualization tools
- Delivered high-impact SteerCo presentations to senior management, effectively communicating project status, risks, upcoming implementation strategy, service delivery and milestones
- Proficient in SQL Server, Oracle DB, and enhanced banking operations through API analysis and seamless integration, while optimizing workflows and coordinating bug-fixing
- Successfully delivered 18 processes and 298 change requests (CRs) on time, ensuring clear communication of business requirements through data and process models with expertise team
- Collaborated closely with cross-functional teams, taking a proactive, hands-on approach to problem-solving in a fast-paced, business-driven environment
- Implementation of API integrations for various banking processes, enhancing system efficiency and user experience, resulting in an increase in operational efficiency
Senior Analyst
Capgemini Ltd.
06.2018 - 01.2020
- Managed ServiceNow tickets, resolving critical issues and improving response times
- Upgraded servers using Nagios, resulting in enhanced system reliability and reduced downtime
- Troubleshoot and resolve network incidents related to connectivity, latency, and hardware failures
- Conduct root cause analysis and escalate critical issues to relevant teams for resolution
- Handled approximately 100+ emails weekly regarding technical escalations, leading to improved client communication and faster issue resolution
Education
PGPM - Marketing & Operations
ICFAI Business School
06-2022
B.E. - Computer Science & Engineering
G. H. Raisoni College of Engineering
05-2018
Skills
Business Requirement Analysis
Optimizing Solution Architecture
Agile & SDLC
Change Management
Excel and PowerPoint Expertise
Product Backlog Planning
Comprehensive Testing Coordination
Product Management
Basic Oracle DB
API Integration
Service Delivery Management
Stakeholder Coordination
Analytical thinking
Certification
Business Analysis Modelling Skills and Techniques
Accomplishments Awards
- "Rising Star of the Year" Award was achieved for the performance & client recommendation in financial year 2022-23
- In two consecutive years 2023 & 2024, received an award as "High Five" for continuous growing performance.
- Awarded for organizing NEWS (Newgen Employee Welfare Society) events on Client site and Office event management.
Internship Projects
Corel Corporation, Data sourcing Executive (02/01/21, 05/31/21)
Conducted demand analysis and maintained a comprehensive source database for potential Corel users, enhancing data accuracy and relevance.
Ensured coherence and quality of raw data, creating new business opportunities and improving data mining processes.
Employed intelligent sourcing methods to analyze industries using Corel Software, identifying key market trends and opportunities.
Skills And Techniques
- Business Analysis
- Requirement Gathering
- Solution Design
- Agile & SDLC
- Change Management
- Advance Excel & Power Point
- Product Backlog Planning
- Functional Testing and UAT
- Product Management
- Basic Oracle DB
- API Handshaking
- Service Delivery & SLA
Personal Information
Date of Birth: 10/29/96
Accomplishments
- “Rising Star of the Year” Award was achieved for the performance & client recommendation in financial year 2022-23
- Over two consecutive years 2023 & 2024, received an award as “High Five” for continuous growing performance.
- Awarded for organizing NEWS (Newgen Employee Welfare Society) events on Client site and Office event management.
Timeline
CSPO Certified from Scrum Alliance
11-2024
Newgen NB1C Certification
03-2024
TÜV SÜD (PC) Certified Six Sigma Green Belt Certification
01-2023
Business Analysis Modelling Skills and Techniques
10-2022
Senior Business Analyst
Newgen Software Pvt. Ltd
06.2022 - Current
Senior Analyst
Capgemini Ltd.
06.2018 - 01.2020
PGPM - Marketing & Operations
ICFAI Business School
B.E. - Computer Science & Engineering
G. H. Raisoni College of Engineering