Vaishnavi Joshi
Hyderabad
Summary
Goal-oriented administrative professional with five years of experience in fast-paced environments. Key strengths include multitasking, problem solving, working under pressure and organizational skills. Looking to obtain a position with the company to help my team accomplish performance goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Process Specialist
Cognizant
11.2022 - Current
- Collaborated with cross-functional teams to develop innovative solutions.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Conducted training and applied change management to achieve desired outcomes.
- Determined and recommended methods to implement improvement opportunities.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Edited, proofed and critiqued internal documents to improve clarity.
- Analyzed quality and performance data to support operational decision-making.
- Developed training materials, SOPs and work instructions to supplement new team member onboarding.
Senior Consultant
Regalix India Pvt Ltd
05.2019 - 11.2022
- Managing Google Ads’ Accounts assigned every quarter to generate business and to gain customer satisfaction by deep diving into the issue and providing a relevant solution to it
- Responsibilities included creating online marketing strategies and ideas and developing digital advertising campaigns for businesses using Google’s Keywords and Auction Based
- Optimizing and improving the campaign’s performance based on the past and the present data
- Optimized Google Search and Google Display campaigns in order to maximize the account’s Return on Investment
- Selecting appropriate words or phrases as per the business type
- Helped the business owners bid correctly on their Keywords and optimized the campaigns using various Big Strategies depending on their budget and the marketing objectives
- Investigated and evaluated marketing methods, consumer insights, advertising channels and their results in an effort to continually improve results
- Created new campaigns and implemented the best optimization strategies to achieve client’s targets based on the historic performance and the main goal
- Bright Line Experience: Targets met consecutively for 3 quarters
- Maintained a Quality Score of 90% and above
- Worked on Multi-POD for the team towards a common target of 100%
- Coordinated with newbies towards their up skilling
- Active contributor to opportunity identification sessions leading to preparing effective hooks
- Engage Experience: Targets met consecutively for 3 quarters
- Maintained a Quality Score of 90% and above
- Mentored peers towards achieving a common target of 100%.
Education
MBA - Human Resources Management
Dr. D.Y. Patil University
Pune, India04.2024
B.com (Professional) - undefined
St. Joseph’s Degree and PG College
04.2019
Intermediate (MEC) - undefined
Tapasya Junior College
04.2016
S.S.C - undefined
All Saint’s High School
04.2014
Skills
- Account Management
- Google Ads
- Digital Marketing
- Ms Excel (Working knowledge)
- Client Acquisition
- Business Development
- Problem/Root Cause Analysis
- Flexibility & Adaptability
- Dispute Resolution
- Process Improvement
- Presentations
Certification
- Google Ads Certification (LinkedIn)
- Google Analytics Certification (LinkedIn)
Languages
Hindi, English, Telugu and Marathi (Mother tongue)
Personal Information
- Father's Name: Late Sanjay Joshi
- Date of Birth: 05/09/1998
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Activities
- Completed the Applied Business Analytics online course from Indian School of Business (ISB).
- Completed the German Language beginner’s course.
- Completed the online certificate course in Human Resource Management from the International Business Management Institute (IBMI – Berlin, Germany)
Hobbies and Interests
Listening to music, Traveling and exploring, learning new languages.
Timeline
Process Specialist
Cognizant
11.2022 - Current
Senior Consultant
Regalix India Pvt Ltd
05.2019 - 11.2022
MBA - Human Resources Management
Dr. D.Y. Patil University
B.com (Professional) - undefined
St. Joseph’s Degree and PG College
Intermediate (MEC) - undefined
Tapasya Junior College
S.S.C - undefined
All Saint’s High School