
Dynamic Business Analyst with a proven track record at HCL Tech, adept at problem-solving and analytical thinking. Enhanced operational workflows through strategic recommendations and data visualization. Skilled in requirements gathering and project management, driving data-driven decisions that support product development and strategic planning initiatives.
Problem-solving
Requirements gathering
Analytical thinking
Project management
Proquest
Stakeholder management
Business process improvement
Decision-making
Business planning
Gap analysis
Microsoft Office Suite
Team collaboration
Quality assurance
Time management
Operations analysis
Pivot tables
KPI tracking
CRM systems
Process optimization
SAP
Operations management
Client relationship management
Verbal and written communication
Clear communication
Stakeholder engagement
Workflow optimization
Change management
Reporting and documentation
Business analysis