Vamsi Gorribanda

Working as a Network Analyst for the Daimler Project, I provide L2 support on the Legacy Network, as well as the SilverPeak SD-WAN Network. I am responsible for providing L1/L2 routers and switches troubleshooting and resolving networking-related issues. We are using ServiceNow, Spectrum, SolarWinds, Cisco Prime, and Cisco ISE applications for monitoring the network.

• Reviewed logs for all networking devices for unresolved abnormalities and problems.
• Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
• Resolved connectivity issues for end-users through troubleshooting and implementing solutions
• Reduced downtime by proactively monitoring system health and addressing potential issues.
• Designed and implemented networks in collaboration with project engineers.
• Communicated with vendors to resolve network outages and periods of reduced performance.
• Enhanced network security with regular software updates and patches.
• Upgrading and maintaining Cisco tools, Cisco Prime, and Cisco ISE.

• Worked as a Network Support Engineer for BJC Health Care (US). Responsible for network troubleshooting and RSAs.
• Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
• Working with ITSM tools, like ServiceNow.
• Responsible for troubleshooting CISCO devices, including High-End Nexus 5k, 7k, and 9k routers and switches, wireless controllers 8540 and 5520, and Catalyst switches 6807 models, as well as ASR routers 1001.
• Worked on DNS and DHCP using Bluecat Server and Cloudflare.
• Monitoring the network by using SolarWinds, Eagle Eye.
• Configuring switching concepts such as VLAN, trunking, VTP, STP, PVSTP+, and MSTP.
• Networking Protocols: TCP/IP, BGP, OSPF, EIGRP, MPLS, VLANs, QoS.