VAMSI MOKKAPATI

My expertise in configuring and troubleshooting net-work infrastructure, including firewalls, switches, and routers, allows me to provide comprehensive support to businesses seeking reliable IT solutions

Main Technical Support Functions:

• Network Infrastructure: I am well-versed in configuring and troubleshooting firewalls, switches, routers, Wi-Fi controllers and other network infrastructure components.

• Backup and Recovery: I am proficient in implementing Backup and recovery solutions, ensuring the safety and integrity of critical data in Case of system failure or disaster.

• Virtualization: I have extensive experience in managing environments using VMware, Hyper-V, and Citrix, including deploying and managing Virtual machines, configuring Virtual networks, arid optimizing Virtual performance.

• Security: I have a Strong understanding of cybersecurity best practices and can implement security protocols such as antivirus, and detection systems to protect the network against cyber threats.

• Troubleshooting and Technical Support: I have excellent problem-solving skills and can quickly identify and resolve technical issues, ensuring minimal downtime for critical systems.

• Overall, my support functionalities cover all aspects of IT infrastructure, enabling businesses to operate efficiently and effectively in today's technology-driven environment.

SWITCHING & ROUTING

· Hands on experience in managing L3 switches catalyst 9300, 9200, 3850, 3650.

· Hands on experience in managing L2 switches C1000, SG350, SG300.

· Creating VLAN s for different use cases and managing and troubleshooting.

· Configuring EtherChannel (LAG) between L3 and L2 switches for more redundancy and high efficiency.

· Configuring STP in L2 switches to prevent looping.

· Creating DHCP scopes and excluding range and MAC binding for servers

· Configuring AAA for multifactor authentication.

· Regular patching network switches and performing upgrades for best performance.

· Maintaining regular network switch backups to avoid any failures.

· Routing: Static Routing, OSPF & EIGRP

• Guiding the team on improving the performance and supporting them to provide the best efforts as per the requirement
• Ensure to keep up the performance of the team and project
• Guiding the team leads as well as the team members to work and support the project without any sort of issues
• Good People Management Skills in retaining employees and groom for next level