Vanaja Chowdry
Hyderabad
Summary
To work for an organisation that provides me the opportunity to improve my skills and knowledge to achieve growth, along with the organisation's. Operations professional with significant experience in optimising processes and driving results. Skilled in strategic planning, resource management, and continuous improvement. Strong focus on team collaboration and adaptability, ensuring seamless operations and aligning with organisational goals. Known for reliability, problem-solving abilities, and effective communication.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Go Global Vacations
Hyderabad, India
06.2025 - Current
- Led daily operations to enhance team performance and customer satisfaction.
- Executed reservations for hotels and flight tickets, enhancing travel experiences. Facilitated travel arrangements by coordinating bookings for various clients. Maintained detailed records of all reservations and client preferences. Collaborated with vendors to obtain competitive pricing on accommodations and flights.
- arrangement with hotels
- Designed training initiatives for new employees, streamlining onboarding procedures.
- Streamlined booking procedures, resulting in increased efficiency across departments.
- Managed vendor relationships to ensure quality service delivery and cost-effectiveness.
- Analysed customer feedback to refine service offerings and drive improvements.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Coordinated training programs for new sales staff, improving onboarding efficiency and team performance.
Senior Sales and Tour Operation Executive
Marvel Tours and Travels
Bangalore
06.2019 - 04.2024
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
- Optimized supply chain processes for increased efficiency and cost savings.
- Collaborated on operational support tasks to achieve common goal.
- Provided ongoing training to team members, enhancing skillsets and overall productivity.
- Collaborated with key stakeholders to develop strategic plans for organizational growth.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
B2B Operations and Reservation Executive
Narayani Holidays and Conferences Pvt Ltd
Bangalore
03.2018 - 06.2019
- Working as a B2B Operations and reservation Executive at Narayani Holidays and Conferences Pvt Ltd.
- Managed inventory of available rooms, updating systems in real-time to prevent overbooking situations.
- Collaborated with sales team to upsell premium services, resulting in increased revenue.
- Maintaining Sales Report/ Follow-up Payments
- Reduced booking errors with meticulous attention to detail and thorough verification procedures.
- Maintained accurate records of reservations, ensuring seamless communication between departments.
Intern
Narayani Holidays and Conferences Pvt Ltd
Bengaluru, India
10.2017 - 03.2018
- Completed 3 months internship at Narayani Holidays and Conferences Pvt Ltd.
- Analyzed problems and worked with teams to develop solutions.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
Education
Master of tourism Administration -
Sharnabasveshwara College of MTA
Kalaburgi, Karnataka01-2018
Bachelor of Commerce - undefined
National College of Shindhnur
Kalaburgi, Karnataka01-2016
PUC Commerce - undefined
Sri Aditya College of commerce
Shindhnur, Karnataka01-2013
School - undefined
Shree Morarji Desai Residential School
Adavibhavi, Karnataka01-2011
Skills
- Core Skills
- Strategic planning and execution
- Relationship management with travel agents, vendors, and corporate clients
- Operational efficiency
- Team leadership
- Itinerary planning and costing
- Technical Skills
- Microsoft Office suite (Excel, Word, PowerPoint)
- CRM tools and reporting systems
- Data analysis for sales and performance
- Soft Skills
- Leadership and team management
- Communication and Interpersonal
Accomplishments
- Participated and certified on Ministry of Skill Development, Entrepreneurship, Youth Affairs & Sports NSS Regional Centre, Bangalore
- Got 1st Prize for 'Best out of Waste' at Inter College Fest conducted by SLN College of Engineering, Raichur
- Got 2nd Prize for 'Ice Breaking' at Inter College Fest conducted by SLN College of Engineering, Raichur
- Participated in State Level Kabbadi sport at Bidar, 2008-09
Interests
Travel, Photography, Dance, Art and craft, Advanture actives, Reading book's, Gardening
LANGUAGES
English
Kannada
Telugu
Hindi
TRAINING
- Entrepreneurship and Tourism in Regional Development with Reference to HKR, Central University of Karnataka, Kalaburagi
- Role of Information and Communication Technology in Tourism, Kuvempu University, Shivmoga, Karnataka
- Tourism Circuit of North Karnataka, Government First Grade College, Shorapura, Karnataka, 2017
- Organized Paryatan 2k16 event
DISCLAIMER
I hereby declare that the above furnished statements are true and believe to the best of my knowledge in anticipation of favorable response.
Timeline
Assistant Manager
Go Global Vacations
06.2025 - Current
Senior Sales and Tour Operation Executive
Marvel Tours and Travels
06.2019 - 04.2024
B2B Operations and Reservation Executive
Narayani Holidays and Conferences Pvt Ltd
03.2018 - 06.2019
Intern
Narayani Holidays and Conferences Pvt Ltd
10.2017 - 03.2018
School - undefined
Shree Morarji Desai Residential School
PUC Commerce - undefined
Sri Aditya College of commerce
Bachelor of Commerce - undefined
National College of Shindhnur
Master of tourism Administration -
Sharnabasveshwara College of MTA